F->YF is a chargeable upgrade for PC?
Mar 3, 2014, 1:09 pm
#1
Original Poster
Join Date: Jan 2011
Location: YYZ
Programs: CA *G | UA *S | Marriott Ti | GHA Black
Posts: 29
F->YF is a chargeable upgrade for PC?
I was offered a 14 Dodge Charger over a F reservation when I pick up a car in Downtown Toronto. The agent told me there will be a 10$ charge for upgrade, as I was in a hurry I agreed. But when I close the rental, I noticed it's a YF which I believe was included in PC's free upgrade policy. I called Hertz CS and amazingly they told it's a specialty car so it is excluded from the PC free upgrades. And the charge looks normal to them. Now I am confused...
Mar 3, 2014, 1:59 pm
#2
Join Date: Feb 2012
Location: PHX
Programs: AAexp, AC75k, HertzPC, NationalEE, Accor/MariottP, Hilton/HyattG
Posts: 3,614
That is craziness you should be entitled to the upgrade for free, and it is a weak upgrade IMO... F-YF is the barebone upgrade, I think F-G should be the standard PC upgrade...
Mar 3, 2014, 3:30 pm
#3
Original Poster
Join Date: Jan 2011
Location: YYZ
Programs: CA *G | UA *S | Marriott Ti | GHA Black
Posts: 29
Mar 4, 2014, 9:41 am
#5
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,234
Some of the 2014 marketing materials out there state that C->F is the maximum upgrade for Presidents Circle members. I don't think there's been resolution, but obviously you can try to use what's out there to your advantage, although they never mention anything about the specialty vehicles, so good luck...