Changes coming August 1, 2015 for redemptions
Jul 30, 2015, 1:05 pm
#1
Original Poster
Join Date: Aug 2007
Programs: Alaska, Delta, Frontier, SWA, Amtrak GR, Best Western, Choice Hotels, Wyndham
Posts: 33
Changes coming August 1, 2015 for redemptions
It appears more dumbing down coming from Frontier.
Several days ago, I noticed on one of their pages that effective August 1, you will no longer be able to redeem EarlyReturn miles for Classic Plus seating.
Today, I called them. The agent I spoke with said that is correct. They are still trying to learn the specifics, but it amounts to one would have to redeem 10,000 miles for an economy seat, then their would be cost involved to upgrade.
Full details won't be out until the 1st.
You have a few days left to use the old benefits.
Several days ago, I noticed on one of their pages that effective August 1, you will no longer be able to redeem EarlyReturn miles for Classic Plus seating.
Today, I called them. The agent I spoke with said that is correct. They are still trying to learn the specifics, but it amounts to one would have to redeem 10,000 miles for an economy seat, then their would be cost involved to upgrade.
Full details won't be out until the 1st.
You have a few days left to use the old benefits.
Jul 30, 2015, 5:29 pm
#2
Join Date: Sep 2013
Location: SMF
Posts: 1,251
Unless you have a ton of points it really didn't make much sense anyways. I didn't really see the value is spending an additional 10,000 points for a seat assignment and checked bag. But then again, I don't see much value in redeeming Frontier miles for anything, I guess that's why I still have 60,000 of them...
Jul 31, 2015, 7:37 am
#3
Join Date: Jun 2009
Posts: 1,120
Unless you have a ton of points it really didn't make much sense anyways. I didn't really see the value is spending an additional 10,000 points for a seat assignment and checked bag. But then again, I don't see much value in redeeming Frontier miles for anything, I guess that's why I still have 60,000 of them...
While the 10k award technically has no change fee if the flight is over 8 days away, Frontier reps based in Phillipines still don't follow that rule and will insist to charge a $75 fee. Thus if my award ticket flight is in September 8 for PHL-ORD and I want to change it to PHL-ATL on September 6, assuming an award ticket is available, there should be no change fee. But Frontier's reps will insist to charge a change fee on it, assuming the date of the call is today July 31.
It's still a lot less than Delta's change fee for award ticket travel.
But the issue is more that the agent's aren't following the terms of the ticket.
I've literally had to fight with one once to visit:
http://content.flyfrontier.com/frequent-flyers
and search for this line:
Any changes to award tickets made 8 or more days prior to travel will not incur a change fee if the class of service is available.
The agent finally conceded but was still cocky saying it was out of courtesy that they decided not to apply the change fee that time.
Last edited by rtalk25; Jul 31, 2015 at 7:44 am