Hold my booking
Jun 29, 2016, 2:08 am
#1
Original Poster
Join Date: Oct 2015
Location: HEL
Programs: AY+ Plat (OWE)
Posts: 493
Hold my booking
Jun 29, 2016, 5:28 am
#3
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,175
Since the fee is only applicable if you cancel - it is better viewed as a timed cancel-fee.
Today, if you are in the right jurisdictions, you can cancel within 24h without penalty. If you cancel after 24h you will pay according to the rules.
Tomorrow, if you use the "Hold my booking" feature, you will instead pay 25€ for cancel within 0-72 hours. If you cancel after 72h you will pay according to the rules.
Today, if you are in the right jurisdictions, you can cancel within 24h without penalty. If you cancel after 24h you will pay according to the rules.
Tomorrow, if you use the "Hold my booking" feature, you will instead pay 25€ for cancel within 0-72 hours. If you cancel after 72h you will pay according to the rules.
Jun 29, 2016, 7:14 am
#4
Join Date: Jun 2015
Programs: AY+, SK EB
Posts: 2,961
The booking will be held for you for 72 hours – if you do not complete your booking within that time, it will expire automatically and the holding fee will be charged
Jun 29, 2016, 8:16 am
#5
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,175
OK, I didn't see they required confirmation. However this:
So there is no fee for holding the booking. There is only fee for cancelling, although that cancelling will occur automatically. In my eyes it is still an fee for extended cancellation rights, not for holding.
For instance, if I need to hold the ticket (ie defer the payment) for 3 days due to lack of credit, there will be no fee.
If I need to simply hold a booking because I am not sure about it, it will IMHO be better to purchase the ticket without the hold-function and invoke the 24h cancellation policy if needed.
A holding fee ... will only be charged if you do not complete your purchase within the 72-hour time limit.
For instance, if I need to hold the ticket (ie defer the payment) for 3 days due to lack of credit, there will be no fee.
If I need to simply hold a booking because I am not sure about it, it will IMHO be better to purchase the ticket without the hold-function and invoke the 24h cancellation policy if needed.
Jun 29, 2016, 9:11 am
#6
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
Today, if you are in the right jurisdictions, you can cancel within 24h without penalty
Jun 29, 2016, 11:47 am
#8
Join Date: Apr 2014
Location: TMP
Programs: AY+ Plat, SK Gold, BT VIP, Radisson Premium, Accor Platinum
Posts: 794
They do, just cancelled on of my light tickets - accidentally bought TMP-HEL-LHR-HEL-TMP instead of the usual LHR-HEL-TMP-HEL-LHR tickets.
Wonder if this means 72+ hours for €15/25 (expires midnight after 72h) and then 24 hours free cancellation after that.
Wonder if this means 72+ hours for €15/25 (expires midnight after 72h) and then 24 hours free cancellation after that.
Jun 29, 2016, 12:33 pm
#9
Join Date: May 2014
Location: HEL
Programs: AY+Plat, ALL Plat, Scandic L2
Posts: 3,620
My mom cancelled CDG-HEL-CDG within 24h window a few weeks back. Unless a certain other Nordic legacy airline, Finnair is not boasting free 24h cancellation in their advertisements, but they do allow it.
IIUC, it applies to all European carriers.
IIUC, it applies to all European carriers.
Jun 29, 2016, 12:41 pm
#10
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,175
Jun 29, 2016, 12:41 pm
#11
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,175
It does not. DY, for instance, has a 4h cancellation policy.
-- Added
They apparently have a second policy, too. If you claim you made a mistake (name spelling, booked wrong day, wrong destination et.c) you have a "cancel and rebook" right within 24h. I.e IF you book the correct ticket (a new one, at the current price) they will refund the non-refundable.
-- Added
They apparently have a second policy, too. If you claim you made a mistake (name spelling, booked wrong day, wrong destination et.c) you have a "cancel and rebook" right within 24h. I.e IF you book the correct ticket (a new one, at the current price) they will refund the non-refundable.
Last edited by intuition; Jun 29, 2016 at 12:51 pm
Jul 12, 2016, 6:42 am
#14
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,600
Now I read their mail and the 72h hold is not very lucrative.
Not valid for less than 21d until bookings. No special campaign fares. Etc...
However, this 72hold is not an enhancement after all
since there was nothing before
Not valid for less than 21d until bookings. No special campaign fares. Etc...
However, this 72hold is not an enhancement after all
since there was nothing before