Will friends and family rate receive credit in Fairmont's President Club?
Apr 6, 2009, 8:53 am
#1
Original Poster
Join Date: Jun 2004
Posts: 589
Will friends and family rate receive credit in Fairmont's President Club?
There's a lively discussion in the hotel deals forum regarding great "friends & family" rates at Fairmont. The rate is bookable at Fairmont.com.
http://www.flyertalk.com/forum/hotel...c-31-09-a.html
Is there any reason to think bookings using the friends-and-family rate would not receive credit toward status with Fairmont?
Thanks
http://www.flyertalk.com/forum/hotel...c-31-09-a.html
Is there any reason to think bookings using the friends-and-family rate would not receive credit toward status with Fairmont?
Thanks
Apr 6, 2009, 11:02 am
#2
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
According to T+C of FPC, they will recieve credit.
Apr 7, 2009, 10:04 am
#3
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Join Date: May 2002
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https://www.fairmont.com/EN_FA/FPCPu...tions.htm#2009
To receive a stay credit or room night credit, reservation must be booked on qualifying rates. Qualifying rates are determined by Fairmont Hotels & Resorts. Qualifying rates can be deemed non-qualifying at any given time, without prior notice.
Now whether FPC would actually deny these promo reservations is another debate and remains to be seen but according to their own T&C the answer to the question you posed is yes they could.
Personally I don't think that is likely as FPC taking that step could create many unhappy customers, many of whom may be new to the Fairmont brand. However, computers are trained to spot employee, travel agent and other discounted room rate codes and so automation might intervene and automatically disallow these reservations for either FPC elite stay credit or FFP/FFM credit.
Just my opinion of course.
Last edited by tcook052; Apr 7, 2009 at 10:26 am
Apr 8, 2009, 12:26 am
#4
formerly known as 2lovelife
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
The Staff rate & Friends and Family rate has never qualified for stay credit. But you can enter your Presidents Club number to enjoy benefits like free internet & phone calls, etc.
Apr 8, 2009, 10:52 pm
#5
Join Date: Apr 2009
Location: Canada
Programs: Fairmont President's Club, Aeroplan, Airmiles
Posts: 352
I heard the destinations rates don't but the FAF rates do. I emailed the person in charge of the current FAF promotion at my particular hotel and was told that the bookings should count towards stay credit. The easiest thing to do is to call your hotel reservation desk and ask them. If they say it counts, make sure to get their name. You can easily complain later if for whatever reason it doesn't count and I'm sure they will credit you.
Apr 9, 2009, 12:32 am
#6
Join Date: Oct 2006
Location: Edmonton, AB, Canada
Programs: Aeroplan, FPC, Delta Privilege Gold, Air Miles Gold
Posts: 152
I heard the destinations rates don't but the FAF rates do. I emailed the person in charge of the current FAF promotion at my particular hotel and was told that the bookings should count towards stay credit. The easiest thing to do is to call your hotel reservation desk and ask them. If they say it counts, make sure to get their name. You can easily complain later if for whatever reason it doesn't count and I'm sure they will credit you.
)
Apr 9, 2009, 1:51 pm
#7
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
For better or for worse from the T&Cs...
"Fairmont President’s Club will not grant tier status based on either performance or status in other hotel loyalty programs."
Does anyone know of any exceptions to this?
Instructions about how to find the link to the FPC T&Cs:
"Fairmont President’s Club will not grant tier status based on either performance or status in other hotel loyalty programs."
Does anyone know of any exceptions to this?
Instructions about how to find the link to the FPC T&Cs:
- Go to the FPC homepage.
- Click on Terms & Conditions on the right side of the screen just below the Customer Service phone number.
Apr 9, 2009, 2:28 pm
#8
Join Date: Nov 2008
Location: YYC
Programs: Hilton Diamond, Fairmont Plat, IHG Spire, SPG Gold, WS Gold, Hertz PC, National E Elite,
Posts: 2,768
For better or for worse from the T&Cs...
"Fairmont President’s Club will not grant tier status based on either performance or status in other hotel loyalty programs."
Does anyone know of any exceptions to this?
Instructions about how to find the link to the FPC T&Cs:
"Fairmont President’s Club will not grant tier status based on either performance or status in other hotel loyalty programs."
Does anyone know of any exceptions to this?
Instructions about how to find the link to the FPC T&Cs:
- Go to the FPC homepage.
- Click on Terms & Conditions on the right side of the screen just below the Customer Service phone number.
Apr 9, 2009, 5:08 pm
#9
Join Date: Oct 2006
Location: Edmonton, AB, Canada
Programs: Aeroplan, FPC, Delta Privilege Gold, Air Miles Gold
Posts: 152
Fairmont doesnt make it very hard to make the Premier and Platinum levels. Even if you stay once every couple of months for one night, you will get Premier level and Platinum level takes staying once every month or so. Its not that hard if you travel a bit. Plus as mentioned, Fairmont doesnt give its own points to earn free stays, it just gives out free nights and other goodies.
Apr 9, 2009, 9:48 pm
#10
formerly known as 2lovelife
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
Plus as mentioned, Fairmont doesnt give its own points to earn free stays, it just gives out free nights and other goodies.
Fairmont FAmous Offers Agents New Benefits
Published on: February 27, 2009
Fairmont FAmous, the brand’s travel agent education and recognition program, has announced three ways to get the most out of Fairmont FAmous membership. Agents can now redeem points for gift cards year-round and without limits, earn bonus points and, for a limited time, enjoy VIP savings on services and amenities such as dining, spa treatments and golf at select Fairmont Hotels & Resorts properties around the world. Gift cards have now been added as a permanent point redemption option in 2009, with no maximum redemption limits. Agents can choose from Fairmont Gift Cards for use at hotels, or Visa or American Express gift cards. Fairmont FAmous members earn one point per qualified room night, and now can earn bonus points, based on the dollar value of a client’s total room revenue per stay: $3,000 to $4,999, double points; $5,000 to $9,999, triple points; and $10,000 and higher, quadruple points. From now until March 31, enjoy VIP Savings just by showing your Fairmont FAmous membership card at select locations such as Fairmont Le Château Frontenac, 50 percent off lunch or dinner at Café de la Terrasse or Restaurant Le Champlain; Fairmont St Andrews, Scotland, two rounds of golf for the price of one, 25 percent off spa treatments, 10 percent off at all food and beverage outlets; and the Fairmont Chicago, 25 percent off at Aria Restaurant, 10 percent off retail products and 20 percent off spa treatments at mySpa. For more information, visit www.fairmontfamous.com.
Published on: February 27, 2009
Fairmont FAmous, the brand’s travel agent education and recognition program, has announced three ways to get the most out of Fairmont FAmous membership. Agents can now redeem points for gift cards year-round and without limits, earn bonus points and, for a limited time, enjoy VIP savings on services and amenities such as dining, spa treatments and golf at select Fairmont Hotels & Resorts properties around the world. Gift cards have now been added as a permanent point redemption option in 2009, with no maximum redemption limits. Agents can choose from Fairmont Gift Cards for use at hotels, or Visa or American Express gift cards. Fairmont FAmous members earn one point per qualified room night, and now can earn bonus points, based on the dollar value of a client’s total room revenue per stay: $3,000 to $4,999, double points; $5,000 to $9,999, triple points; and $10,000 and higher, quadruple points. From now until March 31, enjoy VIP Savings just by showing your Fairmont FAmous membership card at select locations such as Fairmont Le Château Frontenac, 50 percent off lunch or dinner at Café de la Terrasse or Restaurant Le Champlain; Fairmont St Andrews, Scotland, two rounds of golf for the price of one, 25 percent off spa treatments, 10 percent off at all food and beverage outlets; and the Fairmont Chicago, 25 percent off at Aria Restaurant, 10 percent off retail products and 20 percent off spa treatments at mySpa. For more information, visit www.fairmontfamous.com.
SPG gives the customer points per dollar spent.
Fairmont gives the customer free internet and the agent points to be redeemed for credit card gift cards.
The good news is that perhaps you can register & become eligible for commissions on your own stays http://famousagents.frhi.com/
Apr 9, 2009, 11:10 pm
#11
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Join Date: May 2002
Location: YEG
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In fact, Fairmont DOES give out free nights, gift cards, and other goodies for staying with them. It just decides not to give them to the guest that pays. They REWARD THE TRAVEL AGENT NOT THE CUSTOMER.
Hilton gives the customer points per dollar spent.
SPG gives the customer points per dollar spent.
Fairmont gives the customer free internet and the agent points to be redeemed for credit card gift cards.
The good news is that perhaps you can register & become eligible for commissions on your own stays http://famousagents.frhi.com/
Hilton gives the customer points per dollar spent.
SPG gives the customer points per dollar spent.
Fairmont gives the customer free internet and the agent points to be redeemed for credit card gift cards.
The good news is that perhaps you can register & become eligible for commissions on your own stays http://famousagents.frhi.com/
Apr 10, 2009, 12:31 am
#12
formerly known as 2lovelife
Join Date: Dec 2000
Location: ORF : UA_Premier_Gold4Life, Bonvoy_titanium, Accor_Plat
Posts: 6,952
Actually, the topic is Fairmont President's Club, a terrible program that could be much better.
As people discuss the program, it's good to know how it rates with other hotel programs. I have Platinum Status this year, so I do know a little about the program.
The program has devalued over the years, which is too bad, as the hotels & rooms, for the most part, are great. As we discuss it's strengths and weaknesses, I hope that it evolves into a better program for the customer.
As people discuss the program, it's good to know how it rates with other hotel programs. I have Platinum Status this year, so I do know a little about the program.
The program has devalued over the years, which is too bad, as the hotels & rooms, for the most part, are great. As we discuss it's strengths and weaknesses, I hope that it evolves into a better program for the customer.
Apr 10, 2009, 1:04 am
#13
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Join Date: May 2002
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Hardly. OP was clear in their first post query if not their choice of a slightly more descriptive thread title. Should you wish to discuss the relative merits, of lack thereof, of FPC I would suggest this thread is not the best place to do it.
To drag this thread back on topic, I'm hoping it will eventually be updated with Fairmont guests who either have or have not received FPC stay credit on this NFAF promo rate so others will know for future reference given the promo is scheduled to run through year end.
To drag this thread back on topic, I'm hoping it will eventually be updated with Fairmont guests who either have or have not received FPC stay credit on this NFAF promo rate so others will know for future reference given the promo is scheduled to run through year end.
Apr 10, 2009, 6:40 am
#14
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
IMO, the OP's choice of thread title dictated the whole thread topic. The fact that a specific question was in the OP's OP does not mean that that was intended to be the sole focused topic of this thread.
tcook052, I think that the facts (or lack thereof) about FPC stay credit for the NFAF promo have been presented already, so I didn't comment here on them earlier. The T&Cs lead me to believe that they will qualify for elite stay credit but not FF credit.
nyx.t2t, are you suggesting that the decision might be legitimately different for each hotel? It seems to me that stay credit eligibility should be a central decision of FPC's leaders -- not a choice of each hotel. (Because when a hotel gives FPC stay credit, it affects the benefits that must later be honored at other hotels.) It seems to me that FPC should be the one to answer universally whether or not the NFAF stays will get credit. Of course, they claim the right to change their decision whenever they wish.
tcook052, I think that the facts (or lack thereof) about FPC stay credit for the NFAF promo have been presented already, so I didn't comment here on them earlier. The T&Cs lead me to believe that they will qualify for elite stay credit but not FF credit.
nyx.t2t, are you suggesting that the decision might be legitimately different for each hotel? It seems to me that stay credit eligibility should be a central decision of FPC's leaders -- not a choice of each hotel. (Because when a hotel gives FPC stay credit, it affects the benefits that must later be honored at other hotels.) It seems to me that FPC should be the one to answer universally whether or not the NFAF stays will get credit. Of course, they claim the right to change their decision whenever they wish.
Apr 10, 2009, 8:39 am
#15
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tcook052, I think that the facts (or lack thereof) about FPC stay credit for the NFAF promo have been presented already, so I didn't comment here on them earlier. The T&Cs lead me to believe that they will qualify for elite stay credit but not FF credit.