Several Eurostar and Thalys questions
#31
Join Date: Nov 2006
Programs: Flying Blue, easyJet Plus (!)
Posts: 1,762
Luggage has alwas been a problem on Thalys trains - the overhead compartments are extremely small (although they have improved them a bit with the 2010 retrofit) and the carriage-end racks provide hardly enough space if the train is full. In most cases, people end up stacking their luggage in front of the doors (never mind the security risk in case of an emergency).
1. A train differs from an airliner in that it is almost *never* safest to carry out a fast evacuation - it's best to stay where you are, move to the next coach if required and only if in immediate danger think about getting out. People have been killed in accidents by making a panicked evacuation into the path of another train, when if they had remained on the damaged train they would have been fine. The only case in which a quick escape might be safest is the event of fire, which is rare, even more so on electric trains like Thalys, and would in any case not spread anywhere near as quickly as in an airliner.
2. If the luggage is in the way, it will soon be kicked out of the way by people wanting to get out.
But, if you are worried about theft in those compartments you may be glad to hear that the Thalys racks are made of rods which will allow you to easily tie your luggage to them using a simple bicycle chain lock or one of those things used to lock computer monitors to the desk. However, unlike in some ICE trains, those locks are not provided, you need to BYO.
Neil
#32
Join Date: Apr 2007
Location: SEA
Programs: AS MVP, Hhonors Gold, National Executive, Identity Gold, MLife Gold
Posts: 2,687
But, if you are worried about theft in those compartments you may be glad to hear that the Thalys racks are made of rods which will allow you to easily tie your luggage to them using a simple bicycle chain lock or one of those things used to lock computer monitors to the desk. However, unlike in some ICE trains, those locks are not provided, you need to BYO.
#33
Join Date: Sep 2010
Location: EDKA, STR, ZRH
Programs: LH SEN, A3*G, IHG plat, DB Comfort, SPG gold
Posts: 964
By the way, putting any baggage under the seat in front of you is not an option on Thalys. Except for extremely small handbags (the size of a purse), you will not succeed in putting anything under the seats, as the seat construction doesn't allow it (there are footrests and a very large strut holding the seat, taking up almost the entire space). After all, you'll want every single inch of legroom, as the Thalys trains feature an extremely poor "living space", even in first class coaches (I always end up hitting my knees on the front seat when I'm not sitting completely upright).
#34
Join Date: Nov 2006
Programs: Flying Blue, easyJet Plus (!)
Posts: 1,762
#36
Join Date: Feb 2013
Posts: 3
I would like to describe my last experience travelling with Thalys.
I boarded train in Cologne destination Brussels. I had a big Samsonite suitcase which I had put in the designated baggage area between carriages. When I arrive to Brussels, my suitcase has dissapeared. It was STOLEN. I did not receieve any help from Thalys. Their phones for lost and found do no reply in Germany, Cologne and Achen, and in Liege, Belgium. In Brussels Midi, I had to insist that the person looks if my maybe my bag is in Lost and found. Everytime I received only puzzled looks , shaking heads that sure is not there and they decline to look if my bag is there in lost and found. Be careful when travelling on this trains thalys. Many thieves, pick pockets, and nobody from Thalys will help you ! My luggage with my personal belongings and passport was stolen and no help what so ever from THALYS !
I boarded train in Cologne destination Brussels. I had a big Samsonite suitcase which I had put in the designated baggage area between carriages. When I arrive to Brussels, my suitcase has dissapeared. It was STOLEN. I did not receieve any help from Thalys. Their phones for lost and found do no reply in Germany, Cologne and Achen, and in Liege, Belgium. In Brussels Midi, I had to insist that the person looks if my maybe my bag is in Lost and found. Everytime I received only puzzled looks , shaking heads that sure is not there and they decline to look if my bag is there in lost and found. Be careful when travelling on this trains thalys. Many thieves, pick pockets, and nobody from Thalys will help you ! My luggage with my personal belongings and passport was stolen and no help what so ever from THALYS !
#37
Join Date: Feb 2013
Posts: 3
THEFT AND PICKPOCKETS IN THALYS.
I would like to describe my last experience travelling with Thalys.
I boarded train in Cologne destination Brussels. I had a big Samsonite suitcase which I had put in the designated baggage area between carriages. When I arrive to Brussels, my suitcase has dissapeared. It was STOLEN. I did not receieve any help from Thalys. Their phones for lost and found do no reply in Germany, Cologne and Achen, and in Liege, Belgium. In Brussels Midi, I had to insist that the person looks if my maybe my bag is in Lost and found. Everytime I received only puzzled looks , shaking heads that sure is not there and they decline to look if my bag is there in lost and found. Be careful when travelling on this trains thalys. Many thieves, pick pockets, and nobody from Thalys will help you ! My luggage with my personal belongings and passport was stolen and no help what so ever from THALYS !
I would like to describe my last experience travelling with Thalys.
I boarded train in Cologne destination Brussels. I had a big Samsonite suitcase which I had put in the designated baggage area between carriages. When I arrive to Brussels, my suitcase has dissapeared. It was STOLEN. I did not receieve any help from Thalys. Their phones for lost and found do no reply in Germany, Cologne and Achen, and in Liege, Belgium. In Brussels Midi, I had to insist that the person looks if my maybe my bag is in Lost and found. Everytime I received only puzzled looks , shaking heads that sure is not there and they decline to look if my bag is there in lost and found. Be careful when travelling on this trains thalys. Many thieves, pick pockets, and nobody from Thalys will help you ! My luggage with my personal belongings and passport was stolen and no help what so ever from THALYS !
#38
Join Date: Feb 2013
Posts: 3
Luggage Theft and pickpockets in Thalys
I would like to describe my last experience travelling with Thalys.
I boarded train in Cologne destination Brussels. I had a big Samsonite suitcase which I had put in the designated baggage area between carriages. When I arrive to Brussels, my suitcase has dissapeared. It was STOLEN. I did not receieve any help from Thalys. Their phones for lost and found do no reply in Germany, Cologne and Achen, and in Liege, Belgium. In Brussels Midi, I had to insist that the person looks if my maybe my bag is in Lost and found. Everytime I received only puzzled looks , shaking heads that sure is not there and they decline to look if my bag is there in lost and found. Be careful when travelling on this trains thalys. Many thieves, pick pockets, and nobody from Thalys will help you ! My luggage with my personal belongings and passport was stolen and no help what so ever from THALYS !
I boarded train in Cologne destination Brussels. I had a big Samsonite suitcase which I had put in the designated baggage area between carriages. When I arrive to Brussels, my suitcase has dissapeared. It was STOLEN. I did not receieve any help from Thalys. Their phones for lost and found do no reply in Germany, Cologne and Achen, and in Liege, Belgium. In Brussels Midi, I had to insist that the person looks if my maybe my bag is in Lost and found. Everytime I received only puzzled looks , shaking heads that sure is not there and they decline to look if my bag is there in lost and found. Be careful when travelling on this trains thalys. Many thieves, pick pockets, and nobody from Thalys will help you ! My luggage with my personal belongings and passport was stolen and no help what so ever from THALYS !
#39
Join Date: Oct 2015
Location: Canada
Programs: Aeroplan E50/MM, HH gold, Nat Exec Elite, Kimpton Karma
Posts: 2,354
Booked Eurostar/Thalys for Amsterdam-London later in May. Are baggage security issues as described above still a concern? Will only have hand luggage. Do these trains have an overhead shelf to keep bag at your seat or nearby? Any other tips for this trip much appreciated.
#41
Join Date: Jun 2011
Location: SYD (YSSY)
Programs: QF QP
Posts: 173
If it's a suitcase it's put in the racks at the end of the carriage. I first noticed a problem on the Thales when my fellow passengers would go to that area at each stop to keep an eye on their luggage. I have since purchased a small combination lock bicycle chain and attach my suitcase to the rack.its a bit inconvenient but it gives peace of mind.