Gold Card receipt
Jun 23, 2015, 5:38 am
#16
Join Date: Jul 2013
Programs: EY Platinum, Accor Platinum,Club Carlson Gold, HH Silver
Posts: 32
I got a mail february 10. telling me that by may 31. I should have my rebranded card. The e-mail is vaild as a card until mai 31. but still no card or information about expected date.
Asked via twitter, was told they will check it and contact me, but as usual no feedback.
When i got my Gold elite card It was by UPS, is it same now or delivery by mail?
Asked via twitter, was told they will check it and contact me, but as usual no feedback.
When i got my Gold elite card It was by UPS, is it same now or delivery by mail?
Jun 23, 2015, 2:26 pm
#19
Join Date: Dec 2013
Location: FRA
Programs: EY Guest Platinum; A3 Gold; Delta Platinum, BA Silver, IHG Gold
Posts: 484
Did you receive our email about this?
Jun 24, 2015, 3:18 am
#20
Company Representative, Etihad
Join Date: Sep 2013
Posts: 1,815
Jun 29, 2015, 5:49 pm
#21
Original Poster
Join Date: Dec 2008
Location: NYC
Programs: BA Gold, HH Diamond, Marriott Gold
Posts: 1,260
Surprise surprise...I received my card - but the wrong one! I got a silver card(which was requested in Feb - letter says May). I've been gold since April but that hasn't made through yet! Hopefully it comes someday!
Jul 1, 2015, 2:59 am
#22
Join Date: Jan 2012
Location: Kent, UK
Programs: BAEC Gold
Posts: 15
I too had an email telling me my card would be sent out by 31st May, I have received nothing yet, but I had an email from DHL Express UAE on 25th June, telling me my card is ready for shipping, but they need me to email them my address and phone number. There is no mention of my name, or Etihad Guest number in the email. I have forwarded this onto [email protected] asking if this is genuine, but have not yet received a reply.
Has anyone else had this?
Has anyone else had this?
Jul 1, 2015, 4:26 am
#23
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,428
I too had an email telling me my card would be sent out by 31st May, I have received nothing yet, but I had an email from DHL Express UAE on 25th June, telling me my card is ready for shipping, but they need me to email them my address and phone number. There is no mention of my name, or Etihad Guest number in the email. I have forwarded this onto [email protected] asking if this is genuine, but have not yet received a reply.
Has anyone else had this?
Has anyone else had this?
Jul 1, 2015, 9:42 am
#24
Company Representative, Etihad
Join Date: Sep 2013
Posts: 1,815
I too had an email telling me my card would be sent out by 31st May, I have received nothing yet, but I had an email from DHL Express UAE on 25th June, telling me my card is ready for shipping, but they need me to email them my address and phone number. There is no mention of my name, or Etihad Guest number in the email. I have forwarded this onto [email protected] asking if this is genuine, but have not yet received a reply.
Has anyone else had this?
Has anyone else had this?
We are using the DHL and UPS to deliver the guest cards. If you have received the email from the courier, please reply back with your delivery details and we can confirm it is genuine. Thanks. *JS
Jul 5, 2015, 2:05 am
#25
Join Date: Apr 2005
Location: LHR
Programs: BA Silver
Posts: 381
I am going to share that I was very uncomfortable with the request to share my information with a 3rd party - all that was being requested is already on my account profile and you should be sharing this directly with whoever you decide to use to deliver the actual card.
Jul 6, 2015, 10:45 am
#26
Company Representative, Etihad
Join Date: Sep 2013
Posts: 1,815
For what it's worth, I went ahead and replied with my details; received the cards last week.
I am going to share that I was very uncomfortable with the request to share my information with a 3rd party - all that was being requested is already on my account profile and you should be sharing this directly with whoever you decide to use to deliver the actual card.
I am going to share that I was very uncomfortable with the request to share my information with a 3rd party - all that was being requested is already on my account profile and you should be sharing this directly with whoever you decide to use to deliver the actual card.
We are really sorry if this caused any inconvenience for you. Etihad do protect our guests data privacy and we just need to double confirm as some guests have different delivery address.
Thank you for your understanding. *JS
Jul 21, 2016, 2:14 am
#27
Join Date: Jul 2016
Location: Cleveland, OH, USA
Programs: Etihad Platinum, SPG Platinum, Marriott Platinum, United Silver
Posts: 45
Anyone here recently reach Platinum and receive the Gift box? I got mine about three weeks ago and it was rather lackluster. I got my card in an actual metal holder which looks like it could double as a business card holder, and two very small luggage tags, which don't look much bigger than the loyalty cards you clip onto your car keys. They also were not personalized. When I reached Silver and Gold status in 2015 I received the personalized luggage tags which were a nice touch.
Jul 24, 2016, 4:43 am
#28
Join Date: Oct 2007
Location: Dubai / NYC
Programs: EK-IO, UA-1K2MM, ETIHAD-GOLD, SPG-PLAT LIFETIME, JUMEIRAH SERIUS GOLD
Posts: 5,220
I qualified for Gold in March 2016. Am I even supposed to get a new card? AFAIK ( and I could be wrong), the card I got in March is good for either a year (March 2017) or until 12/31/17?? Am I wrong? Am I supposed to get aa new card for 2017 since I qualified in the middle of 2016?