Community
Wiki Posts
Search

"Retrieve payment problem"

Thread Tools
 
Search this Thread
 
Old Feb 1, 2015, 12:25 pm
  #1  
Original Poster
 
Join Date: Dec 2004
Posts: 5,632
"Retrieve payment problem"

I booked Etihad through AA. It has been ticketed. When I look at the itinerary on etihad.com I get the following warning:



I also cannot select seats using the secret-edited-URL trick.

I called EY and they said there is no problem. They were able to assign seats. So I probably should not worry, but it is still a strange message. Any advice based on previous experience?
SeeBuyFly is offline  
Old Feb 1, 2015, 2:59 pm
  #2  
 
Join Date: Nov 2007
Location: KYE
Posts: 4,156
Not strange at all for tickets NOT booked through EY directly. I have seen this on TA booked itineraries as well.
edy4eva is offline  
Old Feb 1, 2015, 3:06 pm
  #3  
Original Poster
 
Join Date: Dec 2004
Posts: 5,632
Originally Posted by edy4eva
Not strange at all for tickets NOT booked through EY directly. I have seen this on TA booked itineraries as well.
OK, thanks, but I am seeing it for one AA itinerary but not another; both are ticketed. So it may not be strange but it is not the standard (for ticketed not booked directly).

In any case, I think you are telling me that it is not a symptom of any problem.
SeeBuyFly is offline  
Old Feb 1, 2015, 4:46 pm
  #4  
 
Join Date: Nov 2007
Location: KYE
Posts: 4,156
Originally Posted by SeeBuyFly
In any case, I think you are telling me that it is not a symptom of any problem.
Precisely
edy4eva is offline  
Old Feb 1, 2015, 6:23 pm
  #5  
Hyatt 10+ BadgeFour Seasons 5+ Badge
 
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 8,527
Made an Aadvantage EY booking a fortnight ago. This does not display.

Made another this week. The above appears on said booking. Curiously it also shows the precise cost of taxes when the former states $0.
m0hamed is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.