Fares unavailable on Emirates site
Jun 26, 2017, 5:38 am
#1
Original Poster
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
Fares unavailable on Emirates site
So I enter my travel dates and tick the box that says my dates are flexible. I get a grid of fares back and pick on of the lowest ones. When I go to look at the flights available, the indicated fare is simply not available. In fact, the cheapest possible fare I could book is double what the summary grid indicated!
Why does this happen?
Why does this happen?
Jun 26, 2017, 5:50 am
#3
Original Poster
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
LHR-DXB return.
Outbound: 11 July
Return: 17 July
Lowest price fare shown: 363GBP
When I go to choose flight, the cheapest possible fare is 408.37 (outbound) + 197.70GBP (return) = 606.27GBP
I am not impressed!
Outbound: 11 July
Return: 17 July
Lowest price fare shown: 363GBP
When I go to choose flight, the cheapest possible fare is 408.37 (outbound) + 197.70GBP (return) = 606.27GBP
I am not impressed!
Jun 26, 2017, 6:00 am
#4
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
On the mobile app I'm able to select flights for that price. Like I said, have you tried it?
on the mobile website i can also select the flights for that price. They're operated by QF. You sure you're checking properly for the lowest price in the listed options?
on the mobile website i can also select the flights for that price. They're operated by QF. You sure you're checking properly for the lowest price in the listed options?
Jun 26, 2017, 6:07 am
#5
Original Poster
Join Date: Jun 2012
Programs: IHG Spire Ambassador, Club Carlson Gold, HHonors Gold, Best Western Diamond Select, BA Blue
Posts: 1,335
I had to expand the option to show 'x more outbound/inbound' flights. I still can't get the advertised fare but it's better than what I saw before. I'll try the mobile app to see if I can actually book a flight for the indicated price.
Thanks for that! Apologies to Emirates for my lack of knowledge of using their site.
Jun 26, 2017, 6:55 am
#7
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
There was a single Qantas flight with Savers for the return at around GBP130ish, but we don't know how many seats, and given there are quite a lot of tickets sold ex LHR/to LHR chances are the seats at that fare were sold.
Just bad luck unfortunately, can't blame EK for that. In terms of not finding the fare on the website, possibly poor UX design, probably because its a codeshare flight not operated by EK so they hide it further down.
Just bad luck unfortunately, can't blame EK for that. In terms of not finding the fare on the website, possibly poor UX design, probably because its a codeshare flight not operated by EK so they hide it further down.
Jun 27, 2017, 1:47 am
#8
Join Date: Jan 2010
Posts: 9,307
On the full web site, there's a button labelled "Sort by" which has a choice of "Recommended" or "Price" amongst others. "Recommended" puts EK flights before QF and the button appears twice, once before the Outbound choices and once before the Inbound (used to be once only at the top I think).
I suspect you could have found the flights you were after using this.
I suspect you could have found the flights you were after using this.
Jun 28, 2017, 3:23 am
#9
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,737
