WOW! EK Downgrades LAX-DXB Out of the Gate!
Jul 13, 2016, 11:12 pm
#1
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WOW! EK Downgrades LAX-DXB Out of the Gate!
I have just received an email from Emirates indicating that the flight times have changed from my October 29 flight from Los Angeles to Dubai (onward to JED on an old 380 F class). Wondering what that was about, I went to MY BOOKING, to see why - lo and behold, the later evening flight from LAX to DXB has been downgraded from an A380 to a 777! WOW! As an F class passenger who books EK because of the A380 experience (spa, J class bar, etc.), why does that make sense, at all? I might as well fly Saudia F class nonstop from LAX-JED return! There is NOTHING about the experience on a 777 that makes EK special in any way. I will have my exec assistant make all the reservation changes necessary to move me from EK to a carrier that doesn't do a bait-and-switch. Shameful, EK!
Jul 13, 2016, 11:52 pm
#2
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Join Date: Jan 2002
Posts: 44,600
The B777 suites are no worse than the A380 suites. The only difference is the existence of the bar at the rear of the aeroplane and showers
Unless the B777 is a 2 class aeroplane , you have not been downgraded and cannot see how can claim some form of "bait and switch".
Airlines do not guarantee particular aeroplanes when making a booking
Hopefully , if you rebook on Saudia, will get an aeroplane with a bar onboard and showers and that will not change
Unless the B777 is a 2 class aeroplane , you have not been downgraded and cannot see how can claim some form of "bait and switch".
Airlines do not guarantee particular aeroplanes when making a booking
Hopefully , if you rebook on Saudia, will get an aeroplane with a bar onboard and showers and that will not change
Jul 13, 2016, 11:56 pm
#4
Join Date: Oct 2001
Location: Port Macquarie, NSW, Australia
Programs: AA, QF, EK
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I had the same reschedule by 10 minutes come through last week -- but late flight LAX-DXB 15 Sep still showing 380 on EK account overview, also in F. Yeah, I booked for the shower and bar as well mate.
At least the 777 has higher walls and better windows? Small solace perhaps.
At least the 777 has higher walls and better windows? Small solace perhaps.
Jul 14, 2016, 12:00 am
#5
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Dave - please, don't be an EK apologist I'm told that I have already had my reservation changed to the earlier LAX-DXB flight that day. To suggest that a 777 F class experience is anything like the 380 is ludicrous. Luckily, as an individual who can afford to purchase whatever F-class seat I can, it isn't a real issue for me. For other passengers, that might not be the case - thus, the post!
Jul 14, 2016, 12:04 am
#6
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If in business class, there is a fairly big difference between the A380 and 777, but in 1st, the seating is no worse at all and the smaller cabin is nicer (imo) than the 380. A smaller toilet is a major downgrade? really?
It is not ludicrous to suggest that 1st on the 2 different types is similar
Jul 14, 2016, 12:08 am
#7
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So, David - you were also confirmed on a 380 in F from LAX to DXB, only be to switched to a 777? Readers - this is literally within a 10 days of the hoopla around the double-daily from LAX-DXB?!!! Again, shameful and truly bad form on the part of Emirates.
Jul 14, 2016, 12:22 am
#8
Join Date: Jul 2015
Location: The Netherlands
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If I had all the money in the world to buy what ever first-class was available I would not waste my time on the internet complaining about a toilet and shower.............
Jul 14, 2016, 12:25 am
#9
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!!
Just to be clear, we're not talking about a 'smaller toilet' -- there is simply no comparison between the 2 experiences, folks! The 777 has 'suites' that are equivalent to the A380 (some will say they have more above-the-shoulder space because of the curvature of the aircraft). BUT, there is a HUGE difference between the 380 and 777 - if anyone tries to tell someone anything otherwise, beware. For weeks (months?) EK has been marketing its upcoming twice-daily service to LAX from DXB - to suggest otherwise, it disingenuous to those of us who are high value passengers for Emirates. For those of us who've booked F, the marketing IS a 'book-and-switch" A380-777, no matter what an apologist suggests.
Jul 14, 2016, 12:42 am
#12
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Jul 14, 2016, 12:50 am
#14
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Done so, Michael. I've been re-booked on the earlier LAX-DXB flight. Sorry if I offend anyone, but if I spend $23,000 to fly to JED from my home, I expect what is "advertised" - namely, what EK has advertised to expect. If others think that is unreasonable, so be it.
Jul 14, 2016, 12:54 am
#15
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Maybe you don't travel much, but you should be aware that all airlines make aircraft swaps from time to time for a variety of reasons. A bigger toilet, a shower, and a bar are not part of the class of service definition and won't get you any compensation no matter how many toys you throw out of your pram.