EK not honouring discount?
Apr 29, 2016, 5:34 pm
#1
Original Poster
Join Date: Jan 2014
Posts: 43
EK not honouring discount?
Earlier this week I booked a flight for my parents with EK (LHR-DXB-IKA) and the price was £417.50 each. I then got an email from emirates giving me a unique link with an exclusive 15% off just for me.
I have searched for the dates I wish to book for LHR-DXB-IKA through the normal EK website in incognito mode and with the dates and flights I have selected I am quoted £417.50. But going through the link I have been given to get 15% off, I am quoted a cheapest price of £403. Now my mental maths isn't too good, but I know well enough that 15% of £417.50 is not £14.50!
To top things off I am a skywards member so it's nice of them to treat me well
Anyone else had a similar issue?
I have searched for the dates I wish to book for LHR-DXB-IKA through the normal EK website in incognito mode and with the dates and flights I have selected I am quoted £417.50. But going through the link I have been given to get 15% off, I am quoted a cheapest price of £403. Now my mental maths isn't too good, but I know well enough that 15% of £417.50 is not £14.50!
To top things off I am a skywards member so it's nice of them to treat me well
Anyone else had a similar issue?
Apr 29, 2016, 6:23 pm
#2
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,386
Not being a ticketing expert or anything like that but is it not maybe that the 15% discount is from the base fare only? So the taxes & carrier surcharges would remain at the full cost and the discount is only from the actual base fare. Brain not firing on all cylinders at the moment. If you can see what the taxes and carrier surcharges are and deduct that from the £417.50 should leave you with the base fare and then see what 15% of that is.
Need to go to sleep......
Safe & Happy Travels
S
Need to go to sleep......
Safe & Happy Travels
S
Apr 29, 2016, 7:17 pm
#4
Original Poster
Join Date: Jan 2014
Posts: 43
Both of you are correct, I wasn't thinking straight, although it is a bit cheeky of them not to mention that (its not even in the t&c of the email )
This now begs the question, how one earth are they making money when the airfare is only £100 full price?!
)This now begs the question, how one earth are they making money when the airfare is only £100 full price?!
Apr 29, 2016, 7:21 pm
#5
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,386
S
Apr 29, 2016, 8:10 pm
#6
Join Date: Nov 2013
Posts: 5,454
Even so, on a ticket as cheap as yours, given the itinerary, it's very likely that EK aren't making any money at all, in fact, they are making a small loss.
Luckily for EK though, not everyone on the plane is paying the same money for the same type of seat - and there are some seats that sell for a lot more
May 2, 2016, 6:11 am
#8
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Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
This now begs the question, how one earth are they making money when the airfare is only £100 full price?!
Most charges are simply revenue, not taxes.