EK enhancement
Jun 29, 2015, 7:28 am
#1
Original Poster
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
EK enhancement
Arrived quite late last night from EK16 (one of the runways was shut or something).
Anyway on arrival at the CD area there is a new sign pointing you to a desk if you have not booked your car. I think this is a sign that if you don't book you will be given a car if its not too busy or only for the most premium pax - don't say you weren't warned!
Anyway on arrival at the CD area there is a new sign pointing you to a desk if you have not booked your car. I think this is a sign that if you don't book you will be given a car if its not too busy or only for the most premium pax - don't say you weren't warned!
Jun 29, 2015, 8:07 am
#2
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Hmm...interesting development.
But perhaps a little premature to call it an enhancement ....?
?
DXB - for most of the time at least - is very busy. You pass through it far more than I do m3red, would you agree that's the case ....?
But perhaps a little premature to call it an enhancement ....?
? DXB - for most of the time at least - is very busy. You pass through it far more than I do m3red, would you agree that's the case ....?
Jun 29, 2015, 9:03 am
#3
Original Poster
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
I do pass through a lot 6 times in the next 3 weeks ^
Jun 29, 2015, 11:09 am
#4
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Ok, gotcha .....missed the irony !!
Should have spotted it really. After all, the words 'Emirates' and 'enhancement' rarely, if ever, appear in the same sentence these days.
Should have spotted it really. After all, the words 'Emirates' and 'enhancement' rarely, if ever, appear in the same sentence these days.
Jun 29, 2015, 11:44 am
#5
Join Date: Aug 2013
Location: DXB
Programs: EK, AA, DL, UA, SPG, HGP, Amex
Posts: 1,208
To be fair: I think the issue is that many people (myself include) don't always bother to pre-book cars when arriving at DXB.
So at the midnight rush hour the CD desk gets overwhelmed by arriving (grumpy and tired) pax. There are always cars available in my experience, but you end up having a backup with people waiting for their vouchers, names being called, names being not heard... In short, inefficient chaos.
So maybe this is one way to deal with this and at least prioritize people who've booked.
So at the midnight rush hour the CD desk gets overwhelmed by arriving (grumpy and tired) pax. There are always cars available in my experience, but you end up having a backup with people waiting for their vouchers, names being called, names being not heard... In short, inefficient chaos.
So maybe this is one way to deal with this and at least prioritize people who've booked.
Jun 29, 2015, 10:03 pm
#8
Original Poster
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
One thing they should do is to have the address details saved - it's a pain to add your address in loads of times - if they can save your credit card details they can save your address surely!
Jun 29, 2015, 11:56 pm
#9
Join Date: Aug 2013
Location: DXB
Programs: EK, AA, DL, UA, SPG, HGP, Amex
Posts: 1,208
Jun 30, 2015, 2:36 am
#10
Join Date: Aug 2000
Location: Exile
Posts: 15,656
This morning at 530am, there were 2 people in the non-prebooked line. I was in and out in 30 seconds (pre-booked) while the other guys were still figuring out the address, etc..
Definitely a positive to speed things along for people who have pre-booked.
Definitely a positive to speed things along for people who have pre-booked.