Award booking not confirmed?
#1
Original Poster
Join Date: Feb 2015
Location: Tel Aviv, Israel
Programs: Delta PLT, IHG Ambassador Platinum, Hilton Honors Diamond, BWR Diamond
Posts: 550
Award booking not confirmed?
Hi,
I made an award booking a few months ago for a r/t to Europe in J and am going to travel during the holiday week of Sukkot 4/10-13/10.
I just noticed that the first flight is showing as "הזמנתך נקלטה במערכת" and not confirmed/מאושרת.
Both flights are fully booked and zeroed out for my dates in all classes.
Why is my booking not confirmed for one of the legs, bare in mind that I made this award booking almost 6 months ago when space was available and payed for the fuel surcharge and taxes.
Should I call EL AL to sort it out or should I just show up at the airport and see how it plays out? I never received any email indicating an issue with my ticket and was able to select seats for both legs. Personally I don't mind taking an alternative flight if it comes with an IDB compensation.
I made an award booking a few months ago for a r/t to Europe in J and am going to travel during the holiday week of Sukkot 4/10-13/10.
I just noticed that the first flight is showing as "הזמנתך נקלטה במערכת" and not confirmed/מאושרת.
Both flights are fully booked and zeroed out for my dates in all classes.
Why is my booking not confirmed for one of the legs, bare in mind that I made this award booking almost 6 months ago when space was available and payed for the fuel surcharge and taxes.
Should I call EL AL to sort it out or should I just show up at the airport and see how it plays out? I never received any email indicating an issue with my ticket and was able to select seats for both legs. Personally I don't mind taking an alternative flight if it comes with an IDB compensation.
#3
Original Poster
Join Date: Feb 2015
Location: Tel Aviv, Israel
Programs: Delta PLT, IHG Ambassador Platinum, Hilton Honors Diamond, BWR Diamond
Posts: 550
#5
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Join Date: May 2005
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