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Old Jan 29, 12, 1:29 pm   #1
 
Join Date: May 2005
Programs: AAdvantage PLT, Continental OnePass, BMI, BAA Worldpoints, AGR, Alitalia, Qantas
Posts: 1,929
best website for booking multi city LY trip?

I'm trying to book the following flights on El Al:

JFK-LHR -- AA104 as LY codeshare (not sure of flight number)
LHR-TLV -- LY316
TLV-JFK -- LY1

I can bring up the El Al NYC-TLV-NYC fare with a less than 24hr connection through London for the same O-class price as if I were choosing nonstop flights JFK-TLV-JFK both ways.

AA won't sell the ticket with the nonstop LHR-TLV on El Al. El Al's own website doesn't seem to have a multi city option. And Expedia prices this much higher than the El Al O-class fare I found.

So which is the best website or travel agent to buy this at?

Many thanks.
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Old Jan 29, 12, 2:28 pm   #2
 
Join Date: Mar 2002
Location: 30,000 Feet
Programs: LY Top Platinum, AA Platinum, Hertz Five Star Gold
Posts: 730
Unfortunately, I think your only option is to use a travel agent.
El Al is very peculiar among airlines in that while everybody else makes it really easy to price, reserve and buy just about anything an agent can do, El Al - though they supposedly want us to buy their tickets online and squeeze the agents - doesn't allow for any non-standard options while booking online.

Typical. Kind of like their website. And antiquated phone system. And pathetic IFE (where even the three planes that actually have VOD don't get content updates more than twice a year). Lets just say that although she is the flag carrier of nation that is a tech powerhouse, technology is not exactly El Al's strong point.
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Old Jan 29, 12, 9:02 pm   #3
 
Join Date: May 2005
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Thanks for the advice. Any particular recommendations for TAs who work with LY in NYC? Could I reserve seats before checkin even if not a matmid member?
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Old Jan 29, 12, 9:40 pm   #4
 
Join Date: Jul 2010
Location: TLV/LHR
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Quote:
Originally Posted by salut0 View Post
Could I reserve seats before checkin even if not a matmid member?
Yes you can
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Old Jan 30, 12, 3:53 am   #5
 
Join Date: May 2000
Location: Zichron Yakov, Israel
Programs: SPG Gold
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The funny thing is, I booked an itinerary very similar to that using American AAdvantage miles. So in theory American Airlines reservations can do it for you over the phone, if not on their website.
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Old Jan 30, 12, 4:59 am   #6
 
Join Date: Mar 2008
Posts: 492
The travel agents in NYC that are most familiar with El Al are those in an Orthodox neighborhood. Pick up a copy of the Jewish Week or Jewish Press and see who advertises. Make a few calls and see who seems the easiest to work with.
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Old Jan 30, 12, 8:25 am   #7
 
Join Date: Jul 2010
Location: TLV/LHR
Programs: BA Gold, LY Silver
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Quote:
Originally Posted by awayIgo View Post
The travel agents in NYC that are most familiar with El Al are those in an Orthodox neighborhood. Pick up a copy of the Jewish Week or Jewish Press and see who advertises. Make a few calls and see who seems the easiest to work with.
And what about me?
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Old Jan 30, 12, 9:49 am   #8
 
Join Date: May 2005
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Thanks for the advice, everyone.

Last edited by salut0; Jan 30, 12 at 11:34 am. Reason: extra question reposted in own thread
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