Diners Club and Quicken
#32
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
Not working for me and hasn't in a long time. I had contacted Intuit and after numerous back & forth e-mails, they were unable to resolve the problem. Tried it again this week and instead of adding recent data to my existing account, it created a whole new one with data just since Jan. 17th.
#34
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
In the last 10 days I've been unable to download my DC transactions into Quicken, even though I've had no problem recently. I get an error saying it's not a Diners Club problem and try again later. I've tried over numerous days with no luck. Anyone else having this problem?
#35
Join Date: Apr 2004
Location: PHL
Programs: AA(PPro), UA, AGR, BW(Plat), HH, WoH, MB(S)
Posts: 778
In the last 10 days I've been unable to download my DC transactions into Quicken, even though I've had no problem recently. I get an error saying it's not a Diners Club problem and try again later. I've tried over numerous days with no luck. Anyone else having this problem?
One possible issue. Quicken thinks the DC web address is www.dinersclub.com. The correct address for the US card is www.dinersclubus.com. Quicken may be trying to access the account info through the wrong address. Maybe the old address redirected and now does not. I suspect Quicken has to update the web address for DC in order to get the web downloads to work.
#36
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
I thought I posted more info here, but it's not showing so-- Diners Club says Quicken Tech Support is aware of the problem and is working on a solution. No estimate as to a resolution date.
#37
 
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,311
looks like it's broken again ...
https://qlc.intuit.com/questions/118...dating-quicken
expand the comments in the last post.
quicken is clueless as usual.
I don't know why I'm hanging on to this card.
https://qlc.intuit.com/questions/118...dating-quicken
expand the comments in the last post.
quicken is clueless as usual.
I don't know why I'm hanging on to this card.
#39
Join Date: Jul 1999
Location: Sacramento, CA
Programs: AA Exec Plat, Hyatt,Marriott,BA,AS
Posts: 4,425
I went to Quicken Online chat and filed a complaint. After 4-5 exchanges, suddenly the transaction downloads were working again. I had to disengage and then reengage the download feature. It also had to do with security questions DC was asking on their website, which Quicken uses to get data. Finally those questions went away for reasons I don't understand.