Pre-confirmed upgrade for SFO-JFK tomorrow - new policy?
#1
Original Poster
Join Date: Jun 2010
Posts: 12
Pre-confirmed upgrade for SFO-JFK tomorrow - new policy?
I'm on the 6:15am SFO-JFK flight tomorrow, and just got an email saying my upgrade has been confirmed. I've flown this route dozens of times and upgrades have always only been processed at the gate?
Anyone know if there's been a change in policy for these JFK-LAX/SFO routes? I did notice that J is remarkably empty (only 5 seats were apparently paid for according to the seat map yesterday), but this is a first for me having flown this route regularly over the last 3 years.
Anyone know if there's been a change in policy for these JFK-LAX/SFO routes? I did notice that J is remarkably empty (only 5 seats were apparently paid for according to the seat map yesterday), but this is a first for me having flown this route regularly over the last 3 years.
#2
Join Date: Jul 2003
Location: HSV
Programs: DL SkyMiles PM/1.2MM, UA Premier gold/1MM, Choice diamond, Marriott gold
Posts: 1,374
There's never been a policy that upgrades on this route are done only at the gate. It's just a tough upgrade for medallions and many times they end up happening at the gate. Consider yourself lucky and enjoy the upgrade.
#3
FlyerTalk Evangelist
Join Date: Feb 2010
Location: LHR
Programs: DL DM 2MM, BA Bronze, Various Hotels
Posts: 10,187
I'm on the 6:15am SFO-JFK flight tomorrow, and just got an email saying my upgrade has been confirmed. I've flown this route dozens of times and upgrades have always only been processed at the gate?
Anyone know if there's been a change in policy for these JFK-LAX/SFO routes? I did notice that J is remarkably empty (only 5 seats were apparently paid for according to the seat map yesterday), but this is a first for me having flown this route regularly over the last 3 years.
Anyone know if there's been a change in policy for these JFK-LAX/SFO routes? I did notice that J is remarkably empty (only 5 seats were apparently paid for according to the seat map yesterday), but this is a first for me having flown this route regularly over the last 3 years.
#5
Original Poster
Join Date: Jun 2010
Posts: 12
Ah, OK. Fair enough. I've been pretty lucky with at-gate upgrades in the past, but this hadn't happened before.
I found where I read that the upgrades on these routes work differently. Re-reading it though, they do mention that advance upgrades do happen occasionally...
http://thepointsguy.com/2012/07/tran...-series-delta/
Elite Benefits
While this route is eligible for Medallion upgrades, they don’t clear in advance like most other Delta flights. Delta normally uses an automatic system to process Medallion upgrades – if seats are available for upgrades (some algorithm which only gives out as many seats as Delta thinks they won’t sell) then Diamonds get them 5 days out (before Platinums), Platinums at 5 days, Golds at 3 days out and Silvers at 1 day in advance.
For the JFK-LAX/SFO routes, however, Delta does not release any advance upgrade space. I think in all the time I’ve been flying these routes, there have been only a handful of reports of any advanced upgrades.
I found where I read that the upgrades on these routes work differently. Re-reading it though, they do mention that advance upgrades do happen occasionally...
http://thepointsguy.com/2012/07/tran...-series-delta/
Elite Benefits
While this route is eligible for Medallion upgrades, they don’t clear in advance like most other Delta flights. Delta normally uses an automatic system to process Medallion upgrades – if seats are available for upgrades (some algorithm which only gives out as many seats as Delta thinks they won’t sell) then Diamonds get them 5 days out (before Platinums), Platinums at 5 days, Golds at 3 days out and Silvers at 1 day in advance.
For the JFK-LAX/SFO routes, however, Delta does not release any advance upgrade space. I think in all the time I’ve been flying these routes, there have been only a handful of reports of any advanced upgrades.
#6
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,421
Ah, OK. Fair enough. I've been pretty lucky with at-gate upgrades in the past, but this hadn't happened before.
I found where I read that the upgrades on these routes work differently. Re-reading it though, they do mention that advance upgrades do happen occasionally...
http://thepointsguy.com/2012/07/tran...-series-delta/
Elite Benefits
While this route is eligible for Medallion upgrades, they don’t clear in advance like most other Delta flights. Delta normally uses an automatic system to process Medallion upgrades – if seats are available for upgrades (some algorithm which only gives out as many seats as Delta thinks they won’t sell) then Diamonds get them 5 days out (before Platinums), Platinums at 5 days, Golds at 3 days out and Silvers at 1 day in advance.
For the JFK-LAX/SFO routes, however, Delta does not release any advance upgrade space. I think in all the time I’ve been flying these routes, there have been only a handful of reports of any advanced upgrades.
I found where I read that the upgrades on these routes work differently. Re-reading it though, they do mention that advance upgrades do happen occasionally...
http://thepointsguy.com/2012/07/tran...-series-delta/
Elite Benefits
While this route is eligible for Medallion upgrades, they don’t clear in advance like most other Delta flights. Delta normally uses an automatic system to process Medallion upgrades – if seats are available for upgrades (some algorithm which only gives out as many seats as Delta thinks they won’t sell) then Diamonds get them 5 days out (before Platinums), Platinums at 5 days, Golds at 3 days out and Silvers at 1 day in advance.
For the JFK-LAX/SFO routes, however, Delta does not release any advance upgrade space. I think in all the time I’ve been flying these routes, there have been only a handful of reports of any advanced upgrades.
#9
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
I got upgraded Sunday afternoon as a GM on a T fare for the 5pm JFK-LAX flight on Monday. I was very surprised. The cabin was booked 13/16 when I was upgraded. It was part of a reroute because of a delayed flight. Ended up flying ATL-JFK-LAX upgraded all the way (ATL-JFK was subbed from 764 flatbeds to international 763 with recliners).
#10
Join Date: Aug 2001
Location: Los Altos
Programs: Delta DM 2 Million Miler, Hilton DM, Priority Club Platinum
Posts: 1,112
Pre-confirmed upgrade for SFO-JFK tomorrow - new policy?
Were you by any change rerouted or SDC'd? I had this happen once when I had a significant international delay and used Delta Assist to request to change my flights, and had an automatic business elite upgrade on a SFO-JFK domestic segment.
#11
Join Date: Jan 2008
Location: KATL
Programs: DL DM/2MM
Posts: 2,036
Also, I'm not completely convinced that the whole upgrade inventory allocation process is fully automated. I think that sometimes someone or some group goes in to review certain upcoming flights and makes a decision to release more - or possible to reduce - upgrade inventory.
I'm not saying that every flight is looked at individually, but rather someone may be presented with a list of flights that could possibly survive the addition of more upgrade inventory and a decision is made to grant that inventory or not.
#12
Join Date: Oct 2012
Location: SFO
Posts: 329
There's no reason to behave that JFK-LAX/SFO behave differently than any other route. If DL releases V (now RU or something?) space ahead of time upgrades will clear. On many routes, including JFK-LAX/SFO they usually hold back space because they want to actually sell the seats. Then they clear upgrades at the gate when they can no longer sell more tickets.
If you SDC to a flight and are immediately booked into V that's because there was V available and your upgrade window was open, not because the agent did you favors or something.
If you SDC to a flight and are immediately booked into V that's because there was V available and your upgrade window was open, not because the agent did you favors or something.
#14
Join Date: Jul 2012
Location: LAX
Posts: 298
In my experience, SFO-JFK is the easiest of the JFK-LAX/SFO routes. I've never been upgraded in advance LAX-JFK-LAX in advance, but have routinely been upgraded in advance SFO-LAX. I mean, if you lived in SFO would you really choose to fly DL? I wouldn't.
#15
Join Date: Oct 2012
Location: SFO
Posts: 329
Some of us do :-P