Why no FastTrack at LHR Arrivals?
Aug 28, 2009, 7:26 am
#1
Original Poster
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,246
Why no FastTrack at LHR Arrivals?
Anybody know why DL doesn't offer FastTrack at LHR Arrivals? There is a FastTrack lane at terminal 4 and now that terminal 4 is such a big SkyTeam Terminal, I would like DL woudl be able to offer this to J Customers.
Last couple times I've had to wait 30 minutes to get through immigration - seems to me that FastTrack is a pretty important feature if they truely want to be competitive on this route with business travellers.
Last couple times I've had to wait 30 minutes to get through immigration - seems to me that FastTrack is a pretty important feature if they truely want to be competitive on this route with business travellers.
Aug 28, 2009, 8:17 am
#2
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
They offer it originating at LHR/LGW.
Aug 28, 2009, 9:35 am
#3
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Join Date: Aug 2004
Location: The best state in the USA - Florida!
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Still could be a hassle on the inbounds. While my one arrival through LHR was insanely quick (12 minutes after getting off the plane, I was sitting on Heathrow Express), it could be annoying, especially for the JFK flight.
Aug 28, 2009, 9:54 am
#4
Original Poster
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,246
True - although the outbound from LHR is less of an issue. Plus, it is not really "offered" by DL. At LHR the airport automatically lets you use FastTrack when leaving if you have a J ticket....when arriving, you need an inviation from the airline to use FastTrack.
Aug 28, 2009, 10:21 am
#5
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Aug 28, 2009, 10:21 am
#6
Join Date: Oct 2008
Programs: you name it, i have it
Posts: 102
Anybody know why DL doesn't offer FastTrack at LHR Arrivals? There is a FastTrack lane at terminal 4 and now that terminal 4 is such a big SkyTeam Terminal, I would like DL woudl be able to offer this to J Customers.
Last couple times I've had to wait 30 minutes to get through immigration - seems to me that FastTrack is a pretty important feature if they truely want to be competitive on this route with business travellers.
Last couple times I've had to wait 30 minutes to get through immigration - seems to me that FastTrack is a pretty important feature if they truely want to be competitive on this route with business travellers.
You can get the retina scan, which will get you through very quickly -- if the machines are working that day.
Aug 28, 2009, 10:29 am
#7
Join Date: Jan 2004
Location: Atlanta & San Francisco
Programs: DL 2MM DM & My Wife is a DL 3MM DM
Posts: 2,784
I arrived in MAN this morning and the Non EU passport control was a disaster. A really long line (more than just our flight) and one guy checking. The EU line was long too, but they had about six agents for that. Not only that, the one checker was VERY thorough with several folks ahead of me and the line was barely moving. Fortunately I had zipped up to the area in fast mode so was near the front of the line (meaning about 15 folks ahead of me). It took the better part of a half hour, and the line behind me was 50 to 100 people. A second agent had just started helping just before I got up there. Fast track sure would have been nice--or even another agent or two. Of course, my bags were just arriving when I got down there so I guess I would have been waiting there instead. Loving The Lake District as usual.
Aug 28, 2009, 10:40 am
#8
Join Date: Nov 2008
Location: Enn Why Cee
Programs: DL, CO, LH, BA etc...
Posts: 1,570
i guess the advantage of being dual eu/us citizen is picking the shorter line! how's that for a fast track :P