New Three-Tier System/Award Calendar In Effect
Oct 7, 2008, 1:42 pm
#166
Join Date: Nov 2005
Location: LAX/BUR
Posts: 2,012
Anyone else thinks Detla's new chart looks busy and makes you lose track? I created spreadsheets with roundtrip pricing (vs one-way on delta.com) which I think are clearer and more reader friendly:
They are posted on my flickr account:
Premium/Business Chart
Coach/Economy Chart
Hope this helps.
They are posted on my flickr account:
Premium/Business Chart
Coach/Economy Chart
Hope this helps.
Last edited by Angeleno228; Oct 7, 2008 at 3:40 pm
Oct 7, 2008, 1:54 pm
#167
Join Date: Jan 2008
Location: Orange County and oftentimes London
Programs: Marriott Bonvoy, HH Diamond, AA EXP, VS Gold, BAEC Silver, Global Entry, UK RT
Posts: 539
I have been finding the exact same thing! The whole process of award tickets has been giving me a headache.
Oct 7, 2008, 2:14 pm
#168
Join Date: Dec 2000
Location: New York City
Programs: AA EXP, DL DM, SPG Plat, Hilton Gold
Posts: 2,127
It is a total freakshow. Obviously, no one at DL did any testing of this before they rolled it out - it simply does not work. Time and time again, I am shown Medium one way and Low the other (or whatever) yet there are no flights open that add up to the correct mileage shown on step one. It is dreadful.
Oct 7, 2008, 2:56 pm
#170
Join Date: Aug 2007
Location: Dallas
Programs: AA EXP, DL Silver, Priority Club Platinum, Starwood Gold, National Emerald Club
Posts: 218
Yes I find it to be dreadful as well. I mean it would be great if it worked. But I often will click the "low" levels only to find my dfw-ath BE flight will cost me 200k miles instead of 100k miles or my dfw-dxb BE will cost me 230k instead of 120k miles.
It's like spinning the wheel of delta fortune (or should I say misfortune) when you click those dang low level awards on the calendar. Never know what you will get. Oh and then there was a mid level from dfw to dxb that was 460k, umm EXCUSE ME!?
It's like spinning the wheel of delta fortune (or should I say misfortune) when you click those dang low level awards on the calendar. Never know what you will get. Oh and then there was a mid level from dfw to dxb that was 460k, umm EXCUSE ME!?
Oct 7, 2008, 2:56 pm
#171
Join Date: Sep 2008
Posts: 134
well sorry for hurting people's sentiments... I was 1) excited to see low/medium/high versus skysaver and skychoice... 2) I did one actual booking and frankly i was wondering if they made more changes and everytime i checked on a few searches - it was right.. apparently that is still broken based on other people's responses... 
.....
.....
Oct 7, 2008, 3:21 pm
#172
Join Date: Mar 2008
Location: Marietta, Georgia, United States
Programs: DL HH
Posts: 501
Is there a specific bucket that each level picks out of or any backend access to it? Do we know anything about inventory or is it just a yea/nay?
Oct 7, 2008, 4:10 pm
#173
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,234
1. I can't believe someone actually likes the Calendar. I think it's still a disaster.
2. MOD, can you merge this with the other New Award Calendar thread?
2. MOD, can you merge this with the other New Award Calendar thread?
Oct 7, 2008, 6:11 pm
#174
Original Member
Join Date: May 1998
Location: Boynton Beach, Florida, USA
Programs: All Airline & Hotel Programs (POINT JUNKIE!)
Posts: 806
Lucky me.........
I was successful BE PBI/LHR at the low rate 100,000 - I like the new on-line calender.
I had no problem 'forwarding' held itineraries until reutrn date came into inventory - I did this over a period of 5 days,
I was on top of the actual 331 day prior dates - (at midnight) perhaps that is why I was able to get the lowest rate.
If I look now - both ways are not available for the lowest rate - but I suppose DL does not release many seats at the lowest level at once.
Just miffed at the very high fees charged. - Cost 100,000 mi. plus $286. per ticket.
Just my experience.
I had no problem 'forwarding' held itineraries until reutrn date came into inventory - I did this over a period of 5 days,
I was on top of the actual 331 day prior dates - (at midnight) perhaps that is why I was able to get the lowest rate.
If I look now - both ways are not available for the lowest rate - but I suppose DL does not release many seats at the lowest level at once.
Just miffed at the very high fees charged. - Cost 100,000 mi. plus $286. per ticket.
Just my experience.
Oct 7, 2008, 7:58 pm
#175
Join Date: Mar 2008
Location: VA
Programs: DL PM, A+Elite, Marriott Gold
Posts: 78
Thanks for making the tables..I saved them for future reference.
Oct 7, 2008, 8:16 pm
#176
Join Date: Sep 2008
Posts: 134
What I dont get is - since I have moved around and hance travelled more airlines than I care for.. i cant see one airline that has a better approach and availability for award calendar.. yes its clearly flawed in indicating the mileage levels - which is due to a faulty algorithm and they are taking toooo long to rectify that- but the monthly view of calendar with low/mid/high is clearly the best award booking calendar there is for any comparable airline websites.....
Oct 8, 2008, 5:47 am
#177
Join Date: Apr 2005
Location: Mid-Atlantic
Programs: AA Plat, UA Silver, DL Silver, Marriott Titanium, etc.
Posts: 4,210
What I dont get is - since I have moved around and hance travelled more airlines than I care for.. i cant see one airline that has a better approach and availability for award calendar.. yes its clearly flawed in indicating the mileage levels - which is due to a faulty algorithm and they are taking toooo long to rectify that- but the monthly view of calendar with low/mid/high is clearly the best award booking calendar there is for any comparable airline websites.....
Oct 8, 2008, 8:14 am
#178
Join Date: Jan 2003
Location: ATL, GA
Programs: Delta PM/3MM/FC Marriott Platinum
Posts: 131
I was successful BE PBI/LHR at the low rate 100,000 - I like the new on-line calender.
I had no problem 'forwarding' held itineraries until reutrn date came into inventory - I did this over a period of 5 days,
I was on top of the actual 331 day prior dates - (at midnight) perhaps that is why I was able to get the lowest rate.
If I look now - both ways are not available for the lowest rate - but I suppose DL does not release many seats at the lowest level at once.
Just miffed at the very high fees charged. - Cost 100,000 mi. plus $286. per ticket.
Just my experience.
I had no problem 'forwarding' held itineraries until reutrn date came into inventory - I did this over a period of 5 days,
I was on top of the actual 331 day prior dates - (at midnight) perhaps that is why I was able to get the lowest rate.
If I look now - both ways are not available for the lowest rate - but I suppose DL does not release many seats at the lowest level at once.
Just miffed at the very high fees charged. - Cost 100,000 mi. plus $286. per ticket.
Just my experience.
Thanks much!!
AG
Oct 9, 2008, 10:43 am
#179
Join Date: May 2005
Location: FL
Programs: DL/PM SM/AMEX/Plat HH/Gold Marriott/Plat Starwood/Plat
Posts: 140
Here is a another issue I have with this new system. If you try to book an international award with a domestic leg , you can mix (low, med, high) so they can be different going and comming back.
But, when you have low availability on the international segment in BE and the domestic segment has low in F (Flight choice 1), and a medium in Y (Flight choice 2), Choice 1 prices out to 50K while choice 2 goes up to 90K.
This means they consider domestic Y-Med to be higher than F-low.
But, when you have low availability on the international segment in BE and the domestic segment has low in F (Flight choice 1), and a medium in Y (Flight choice 2), Choice 1 prices out to 50K while choice 2 goes up to 90K.
This means they consider domestic Y-Med to be higher than F-low.
Oct 9, 2008, 5:00 pm
#180
Join Date: Oct 2007
Location: ATL
Programs: DL GM
Posts: 998
Hi everyone.
As you know, we’re in the process of implementing our new three-tiered SkyMiles Award redemption structure. We’re in the soft-launch phase, which includes making the necessary technology updates at delta.com.
As you also know, we’ve experienced a few glitches along the way. With new technology, it often takes time to ensure things are up and running exactly as they should be. Know that we value your business. We’re working quickly to resolve the issues we’ve encountered; and we’re listening to all of the feedback you’re sharing with us along the way.
We want you to know that with the new Award structure you’ll find you have more flexibility and more options when you’re redeeming miles for Award travel. And, with last-seat Award availability, any unsold seat on the plane is yours.
We’re making a change that I truly believe will benefit you, our most valued customers, and I thank you for your patience as well roll out the new program. As always, I appreciate your feedback. We’re listening.
Jeff
As you know, we’re in the process of implementing our new three-tiered SkyMiles Award redemption structure. We’re in the soft-launch phase, which includes making the necessary technology updates at delta.com.
As you also know, we’ve experienced a few glitches along the way. With new technology, it often takes time to ensure things are up and running exactly as they should be. Know that we value your business. We’re working quickly to resolve the issues we’ve encountered; and we’re listening to all of the feedback you’re sharing with us along the way.
We want you to know that with the new Award structure you’ll find you have more flexibility and more options when you’re redeeming miles for Award travel. And, with last-seat Award availability, any unsold seat on the plane is yours.
We’re making a change that I truly believe will benefit you, our most valued customers, and I thank you for your patience as well roll out the new program. As always, I appreciate your feedback. We’re listening.
Jeff
And....
Two weeks later and not one apparent change (or correction) has been made. Come on now...
You have announced lie-flat seats on LHR flights as "Elite fliers demand it". What about flyers cashing in their miles on-line.....by definition, most of us are elite.