Delta Sky Club Membership Cannot purchase with miles and promotion
Nov 7, 2011, 8:47 am
#1
Original Poster
Join Date: Aug 2011
Location: FRA
Programs: UA, HH, Bonvoy
Posts: 34
Delta Sky Club Membership Cannot purchase with miles and promotion
Greetings FT,
I wanted to purchase a new Skyclub membership with miles this year. I figured that since the promotion came along it would only give me more incentive to purchase the membership.
Well when purchasing a skyclub membership using the promotion code HPMQM for the 1500 MQM it will not allow you to purchase with miles only a credit card.
For Reference
https://www.delta.com/traveling_chec...fees/index.jsp
https://www.delta.com/traveling_chec...omos/index.jsp
Nothing in the terms and conditions says that this is not allowed.
What's FT's recommendation on how to handle this?
I wanted to purchase a new Skyclub membership with miles this year. I figured that since the promotion came along it would only give me more incentive to purchase the membership.
Well when purchasing a skyclub membership using the promotion code HPMQM for the 1500 MQM it will not allow you to purchase with miles only a credit card.
For Reference
https://www.delta.com/traveling_chec...fees/index.jsp
https://www.delta.com/traveling_chec...omos/index.jsp
Nothing in the terms and conditions says that this is not allowed.
What's FT's recommendation on how to handle this?
Nov 7, 2011, 8:50 am
#2
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
This is pretty typical of promotions for SC membership. I've never been able to enter a promo code and still pay with miles, only cash.
Nov 7, 2011, 10:17 am
#3
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Nov 7, 2011, 6:07 pm
#4
Original Poster
Join Date: Aug 2011
Location: FRA
Programs: UA, HH, Bonvoy
Posts: 34
Nov 8, 2011, 6:13 am
#5
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Join Date: Nov 2009
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Nov 8, 2011, 7:41 am
#6
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
E-certs are OK as payoffs for poor service. But never let DL convince you to give you a refund in the form of an E-cert.
E-certs expire. A refund to your credit card does not.
Nov 8, 2011, 8:16 am
#7
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,234
Nov 8, 2011, 8:17 am
#8
Join Date: Jul 2006
Location: ATL
Programs: DL - PM (Sky Priority);HH - Gold; Marriott - Silver; National - Executive; DL Reserve AMEX
Posts: 5,234
I tried to use E-certs that last time I renewed my membership. Was told by multiple sources that E-certs can only be used for air travel.
E-certs are OK as payoffs for poor service. But never let DL convince you to give you a refund in the form of an E-cert.
E-certs expire. A refund to your credit card does not.
E-certs are OK as payoffs for poor service. But never let DL convince you to give you a refund in the form of an E-cert.
E-certs expire. A refund to your credit card does not.
Nov 8, 2011, 8:37 am
#9
FlyerTalk Evangelist
Join Date: Jun 2008
Programs: Formaldehyde Medallion DL DieMiles
Posts: 12,646
Nov 8, 2011, 9:29 am
#10
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
Nov 11, 2011, 7:50 am
#12
Join Date: Oct 2010
Location: SEA
Programs: UA 1K, AS MVPG, DL GM, Marriott Titanium, Hilton Diamond
Posts: 2,266
I'm pretty certain that the SkyClubs are treated as a separate entity and that RES agents have no real knowledge of SC policies and payment options. All they can likely do is recite what they see online or in their information bank. They cant sell Skyclub passes or memberships so a RES agent (even DM or PM desk) would not be the person to go to. Your best bet is going to be to go to a Skyclub and ask an agent at the front. If you don't like the answer, want an explanation or reassurance, speak with the supervisor or manager of the Skyclub.
Nov 11, 2011, 10:40 am
#13
Join Date: Dec 2003
Location: St. Paul, MN
Programs: Walmart Super Elite
Posts: 727
Promotional Reference Code: Please refer Delta customer service representative to 970625.
I'm interested too; please let us know what happens.
Dec 2, 2011, 9:25 pm
#14
Join Date: Jul 2010
Location: BUR
Programs: AA, DL Platinum, AS, AF/KL, UA, VS, HA, Hilton Gold, Marriott Gold, Hertz Presidents Circle
Posts: 1,788
https://www.delta.com/traveling_chec...omos/index.jsp
Nothing in the terms and conditions says that this is not allowed.
Mileage redemption is not an option.
We missed that at the get-go of this thread.
Dec 2, 2011, 10:13 pm
#15
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