Flying on KLM / Alitalia earned zero miles. Does this look right to you?
Jul 10, 2017, 5:13 pm
#1
Original Poster
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
Flying on KLM / Alitalia earned zero miles. Does this look right to you?
So went to check how many crumbs I earned on my latest trip and saw straight up zeroes for outbound flights on Alitalia (booked as KLM but on Alitalia metal)
Does this look right to you?
MIA TO FCO
KL 2747
Operated by Alitalia
Fare Class Paid/Flown
V/Y
--
FCO TO VCE
AZ 1475
Fare Class Paid/Flown
R/Y
Does this look right to you?
MIA TO FCO
KL 2747
Operated by Alitalia
Fare Class Paid/Flown
V/Y
--
FCO TO VCE
AZ 1475
Fare Class Paid/Flown
R/Y
Jul 10, 2017, 5:30 pm
#2
Join Date: Oct 2000
Location: SEA, or BOS, or MUC, or other places (probably connecting). "Detroit, Michigan is in the Eastern time zone."
Programs: DL PM/1MM, AS 100K, NEXUS/GE, CLEAR, Bonvoy Platinum, Hilton Gold
Posts: 1,202
Since you said outbound flights, I'm guessing these were flown within the past few days. Partner mileage can take some time to post. Don't stress yet.
Jul 10, 2017, 5:42 pm
#3
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
You can start by looking on delta.dumb for the partner earning charts to see whether V and R class earn on KLM and AZ.
Jul 10, 2017, 6:05 pm
#4
Join Date: Apr 2015
Location: SFO
Programs: DL Charter DM/DM/2MM, IHG Diamond Elite
Posts: 1,925
Jul 10, 2017, 7:14 pm
#5
Original Poster
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
You know how you pull up your activity and see the breakdown.. So outbound flights on June 24th all have zeroes. Delta flights taken back to US on the 6th have miles posted.
Jul 10, 2017, 7:15 pm
#6
Original Poster
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
"Most flights will be posted to your account within 24 hours of the flight. However, some partner airline flights may take up to 7 days to post. If your flights are not credited to your account after 7 days, use this form to request your mileage credit."
And it gets better. when trying to submit missing mileage request it says "Unable to process your request at this time. Please try again later or contact SkyMiles."
Last edited by ThePointsCollector; Jul 10, 2017 at 7:22 pm
Jul 10, 2017, 8:14 pm
#7
FlyerTalk Evangelist
Join Date: Nov 2004
Location: 45 North
Programs: DL DM MM, HH Diamond
Posts: 10,196
June 24th.
"Most flights will be posted to your account within 24 hours of the flight. However, some partner airline flights may take up to 7 days to post. If your flights are not credited to your account after 7 days, use this form to request your mileage credit."
And it gets better. when trying to submit missing mileage request it says "Unable to process your request at this time. Please try again later or contact SkyMiles."
"Most flights will be posted to your account within 24 hours of the flight. However, some partner airline flights may take up to 7 days to post. If your flights are not credited to your account after 7 days, use this form to request your mileage credit."
And it gets better. when trying to submit missing mileage request it says "Unable to process your request at this time. Please try again later or contact SkyMiles."
Jul 10, 2017, 9:22 pm
#8
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,103
June 24th.
"Most flights will be posted to your account within 24 hours of the flight. However, some partner airline flights may take up to 7 days to post. If your flights are not credited to your account after 7 days, use this form to request your mileage credit."
And it gets better. when trying to submit missing mileage request it says "Unable to process your request at this time. Please try again later or contact SkyMiles."
"Most flights will be posted to your account within 24 hours of the flight. However, some partner airline flights may take up to 7 days to post. If your flights are not credited to your account after 7 days, use this form to request your mileage credit."
And it gets better. when trying to submit missing mileage request it says "Unable to process your request at this time. Please try again later or contact SkyMiles."