Can No Longer See Free Seats In Other Classes
Jun 24, 2017, 5:44 pm
#1
Original Poster
Join Date: Sep 2007
Programs: DL DM
Posts: 241
Can No Longer See Free Seats In Other Classes
I just noticed today that I can only see open seats in the class I am booked in (on Delta.com for Delta mainline flight).
If booked in economy, it used to be possible to see free seats in economy+ and first. In particular, for economy+ this was nice to check if it is worth it requesting an upgrade(and avoid getting "upgraded" from a nice exit seat to the last middle seat).
Is this a recent change? I don't remember seeing this last week. Or did I just catch delta.com on a bad day.
If booked in economy, it used to be possible to see free seats in economy+ and first. In particular, for economy+ this was nice to check if it is worth it requesting an upgrade(and avoid getting "upgraded" from a nice exit seat to the last middle seat).
Is this a recent change? I don't remember seeing this last week. Or did I just catch delta.com on a bad day.
Jun 24, 2017, 8:57 pm
#3
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Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
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BTW my official quote from Delta PR folks on this issue was:
“As a result of a number of variables, customers may see fewer seats available for purchase in the post-purchase upgrade environment than were visible in the original shopping path.” – Delta Air Lines representative.
Source is my blog! http://renespoints.boardingarea.com/...g-fcm-changes/
“As a result of a number of variables, customers may see fewer seats available for purchase in the post-purchase upgrade environment than were visible in the original shopping path.” – Delta Air Lines representative.
Source is my blog! http://renespoints.boardingarea.com/...g-fcm-changes/
Jun 24, 2017, 9:26 pm
#4
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,928
BTW my official quote from Delta PR folks on this issue was:
“As a result of a number of variables, customers may see fewer seats available for purchase in the post-purchase upgrade environment than were visible in the original shopping path.” – Delta Air Lines representative.
Source is my blog! http://renespoints.boardingarea.com/...g-fcm-changes/
“As a result of a number of variables, customers may see fewer seats available for purchase in the post-purchase upgrade environment than were visible in the original shopping path.” – Delta Air Lines representative.
Source is my blog! http://renespoints.boardingarea.com/...g-fcm-changes/
Jun 24, 2017, 9:29 pm
#5
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Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
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Jun 25, 2017, 10:13 pm
#9
Join Date: Dec 2014
Posts: 1,880
Some threads:
Major "enhancement" with C+ upgrade process?
http://www.flyertalk.com/forum/delta...ap-issues.html
http://www.flyertalk.com/forum/delta...ctly-full.html
Jun 25, 2017, 10:26 pm
#10
FlyerTalk Evangelist
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Location: San Antonio
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The issue started mid-May, but was impacting flights sporadically. Also, the exact phrase used was "a little bit" not "some time." Regardless, I think flyerCO's point was that this isn't new and it's already been discussed.
Some threads:
Major "enhancement" with C+ upgrade process?
http://www.flyertalk.com/forum/delta...ap-issues.html
http://www.flyertalk.com/forum/delta...ctly-full.html
Some threads:
Major "enhancement" with C+ upgrade process?
http://www.flyertalk.com/forum/delta...ap-issues.html
http://www.flyertalk.com/forum/delta...ctly-full.html
Jun 26, 2017, 9:30 am
#11
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
BTW my official quote from Delta PR folks on this issue was:
“As a result of a number of variables, customers may see fewer seats available for purchase in the post-purchase upgrade environment than were visible in the original shopping path.” – Delta Air Lines representative.
Source is my blog! http://renespoints.boardingarea.com/...g-fcm-changes/
“As a result of a number of variables, customers may see fewer seats available for purchase in the post-purchase upgrade environment than were visible in the original shopping path.” – Delta Air Lines representative.
Source is my blog! http://renespoints.boardingarea.com/...g-fcm-changes/
Jun 26, 2017, 10:19 am
#12
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Join Date: Aug 2009
Location: Look up - On a ✈ DELTA ✈ jet NOW!
Programs: Blogger & Delta Diamond Medallion Million Miler
Posts: 4,174
They got mad skills in the PR department! ;-)
I just wish they would fix it. It really is starting to bug me to have to do a dummy booking each time I want to see how many 1st class seats are open.
I just wish they would fix it. It really is starting to bug me to have to do a dummy booking each time I want to see how many 1st class seats are open.
Last edited by Renes Points; Jun 26, 2017 at 2:19 pm
Jun 26, 2017, 1:23 pm
#13
Join Date: Feb 2013
Location: LAX
Programs: DL DM, 2 MM; OW Emerald; MVP Gold 100k;Marriott/SPG LTPlat; HH Diamond
Posts: 968
Has this just changed? I just booked a flight for 2 weeks from now, see all cabins/seats, if you hover or choose a seat in FC, it shows you the price to UG on that segments...
Jun 26, 2017, 1:48 pm
#14
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,056
No, a number of us have reported being able to see seats in other classes when there are upgrade offers available (just as you are seeing). Why it affects some people and not others is a mystery.
Jun 26, 2017, 1:54 pm
#15
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If you have an upgrade offer available, then you can see the cabins. Once you purchase F, then you can't see the back. If you don't have a paid upgrade offer, then you can't see anything outside your cabin either.