use miles to pay fees: "Even More Ways to Use Your Miles"

Reply Subscribe

Thread Tools

Search this Thread

Jun 24, 2017, 9:53 am

#16

xliioper

FlyerTalk Evangelist

Join Date: Jul 2003

Posts: 23,057

Quote:

Originally Posted by flyerCO

if you read the terms, the upgrade option is ONLY available at booking and if booked directly with Delta.

Here's a link to the full T&C's. As noted, can only be done time of booking. Also can also be done online (no need to call an agent) and only flights within the US are eligible. I don't believe any of this is new (other than maybe the $1000 limit).

https://www.delta.com/content/www/en...ith-miles.html

Archive.org has snapshots going way back to July, 2014 with essentially the same terms (modulo the marketing change from Busines Elite to Delta One). So definitely not at all new.

https://web.archive.org/web/20140721...th-miles.html#

Last edited by xliioper; Jun 24, 2017 at 10:10 am

Jun 24, 2017, 3:38 pm

#17

BusTrav8yrs

Join Date: Jan 2010

Location: CT

Programs: DL DM 2MM, MR LTT, Hilton D, Hertz PC. National Emerald Exec, UA Silver(thanks to Marriott)

Posts: 2,026

The email should be titled "We want to to let you know first you are getting f**ked over". There is nothing in this new offer that helps DMs, just crap that dilutes our benefits.

Jun 24, 2017, 3:41 pm

#18

pvn

Suspended

Join Date: Nov 2010

Location: MEM

Programs: Starbucks Green Card

Posts: 5,431

How does this dilute your benefits?

Jun 24, 2017, 9:06 pm

#19

WidgetTravels

Join Date: Apr 2016

Posts: 159

Quote:

Originally Posted by LBJ

What's new is that post booking, you can now use your miles to pay for Comfort/First Class upell offers, plus change fees and redeposit fees.

Jun 24, 2017, 9:16 pm

#20

xliioper

FlyerTalk Evangelist

Join Date: Jul 2003

Posts: 23,057

Quote:

Originally Posted by WidgetTravels

What's new is that post booking, you can now use your miles to pay for Comfort/First Class upell offers, plus change fees and redeposit fees.

You cannot pay for the Comfort+/FC upsell offers post-purchase as stated in the T&C's.
That's the same as it was before. Just click on the "Upgrading" link on the following page and it takes you to the same old T&C's which says "Upgrade with Miles is only available during an original booking..."
https://www.delta.com/content/www/en...0_BTN#moreways

The payment of change/sdc/redeposit fees are the part that is new.

Last edited by xliioper; Jun 24, 2017 at 9:36 pm

Jun 24, 2017, 10:40 pm

#21

WidgetTravels

Join Date: Apr 2016

Posts: 159

Quote:

Originally Posted by LBJ

Well we've been able to do this post purchase in Res for a few weeks now. Don't know what to tell you.

Jun 24, 2017, 10:46 pm

#22

xliioper

FlyerTalk Evangelist

Join Date: Jul 2003

Posts: 23,057

Quote:

Originally Posted by WidgetTravels

Well we've been able to do this post purchase in Res for a few weeks now. Don't know what to tell you.

Okay, well then I guess they need to update the T&C's on the website. Note that when a previous poster called and attempted to do it post-purchase, the agents had no idea how to do it.

Jun 25, 2017, 12:08 am

#23

C W

Join Date: Sep 2016

Location: LON, PDX

Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR

Posts: 2,064

I am concerned with this change in two ways.

Obviously it continues the sad march to 1cpm.

And I I worry it will lead agents to be less generous with fee waivers. "Well Mr. C W, I see you have xxxxxx miles, did you know you can pay the fee with miles now?"