Doc Savage

My UAX flight out of SFO was delayed today because they had to replace the broken coffee maker.... for the 40 minute flight where they usually do water service only, if that.

Mountain Explorer

lol, sounds about right for UA!

davetravels

Thst reminds me of a story I posted before.....

Flying on an A320 out of MSP. . . . .GA announces that the pilot found a crack in one of the engines, and that "Maybe it can be patched up - - OR SOMETHING".

Mountain Explorer

Wow! At one point, the captain today asked if anyone had duct tape with them. He did make a point of emphasizing that there was no issue of safety whatsoever, the repair was just a matter of "following the rules"

davetravels

flyerCO

Until the issue happens to be with wiring and the plane catches fire. They don't delay flights for these things for no reason.

flyerCO

There plenty of non-airline maintenance companies that work at airports. No need to hope another airline has a part.

WesTraveller

I was on a Delta 767-300ER flight from TPE to NRT that had a mechanical delay over a year ago. The captain was great in keeping us updated on the repair. He mentioned that Delta had agreements with other airlines and they purchased the part from Air China or China Airlines, whichever is based @ TPE.. the delay was handled professionally and our onward flight to DTW waited for us. I was glad that we didn't lose our upper deck D1 seats..

apodo77

I was booked on this flight in of those lie flats but work plans changed and had to get to Socal instead.
Guess I had some good fortune this go around.

I did get a lie flat on DL 64 LAX-ATL yesterday.

wlau

SFO is one of my two home DL airports. I can confirm SFO GAs are massively short of brain cells. I don't know how many times I caught them not knowing their own policies, or even their own route network. During last August's computer meltdown, I had to help the clueless GA rebook dozens of pax connecting at LAX. Not because I want to help her, but I want her to rebook me as well. She looked at me and said "do you work for delta? "no" "how do you know our routes so well" "ehhh, i fly delta a lot, but shouldn't you know these things?" "i just work here..."

One time, I actually got into an argument with a ticketing agent insisting I was wrong that my Haneda departing flight does not get me into the US one day early (-1). She literally told me Delta only flies and can't time-travel and I land the same day as when I took off from Asia. She insist on "fixing" my other ticket flight because I won't be able to make it. I had raised my voice and call her some colorful words and said DO NOT TOUCH my tickets. The Haneda flight takes off just a bit after midnight, so it does get into US 1 day before I left (-1 day).... The SFO agent was just too stupid to understand.

Definitely intellectually-challenged staff at SFO.

ekozie

We don't know where the plane was scheduled to after your short hop. Perhaps SFO was the only/best maintenance base to perform the repair? There is a larger picture than one flight...

KDCAflyer

When a piece of electrical equipment on a plane randomly stops working, I want to them to fix it (or at least make sure it isn't a symptom of a larger problem) before pushing.

https://www.nytimes.com/2016/07/19/b...ayed.html?_r=0

Widgets

Trust me, they're not contained to SFO.

ekozie

This too. Though I have been on DL connection flights with no potable water and a handful of others with no coffee, so clearly these situations vary.

My point was more so that let's say a bird is operating ATL-RDU-MCO-DTW, for example. ATL is likely the preferred option to get a problem fixed, rather than have it become more serious at one of the outstations, before the plane gets to DTW, even if it means a delay on more segments.

MSPeconomist

Upper deck in the 767? Isn't that rather cold and windy?