C+ NO Soup For You
Aug 29, 2016, 11:00 am
#16
Join Date: Oct 2002
Location: LAS
Programs: PA FT, TW Gold, NW/CO PE, VK Eagleflyer
Posts: 7,173
Did the FA actually slap you or are you just saying that?
Personally (and I'm guessing I'll be jumped on for saying this) I think that taking 3 [unhealthy, sodium & sugar filled] items is a bit excessive, particularly when you were also probably given peanuts/cookies/pretzels during drink service. It is not intended to be a meal, but a little something extra. It's also about sharing with others. It is not realistic or necessary for Delta to cater so that there is an unlimited supply of these vending machine type snacks. If you are hungry, bring or buy a meal on board.
Personally (and I'm guessing I'll be jumped on for saying this) I think that taking 3 [unhealthy, sodium & sugar filled] items is a bit excessive, particularly when you were also probably given peanuts/cookies/pretzels during drink service. It is not intended to be a meal, but a little something extra. It's also about sharing with others. It is not realistic or necessary for Delta to cater so that there is an unlimited supply of these vending machine type snacks. If you are hungry, bring or buy a meal on board.
Aug 29, 2016, 11:10 am
#17
Join Date: Jun 2016
Programs: BAEC, IB+, TAM multi+
Posts: 453
That was fast....
I am under the impression that when you present a basket to a customer you do not yell at them are push them away from taking what they want. I was going to take 3 items from the basket. And for anyone who has flown Delta they know that there are about 6 chocolate covered blueberries per packet.
In the future they need to either get rid if the basket or have enough stash for everyone....
I am under the impression that when you present a basket to a customer you do not yell at them are push them away from taking what they want. I was going to take 3 items from the basket. And for anyone who has flown Delta they know that there are about 6 chocolate covered blueberries per packet.
In the future they need to either get rid if the basket or have enough stash for everyone....
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
Aug 29, 2016, 11:10 am
#18
Join Date: Feb 2005
Location: Astoria, NY: LGA, JFK
Programs: Delta PM; Sheraton's Vistana BOD; SPG Gold
Posts: 2,035
Aug 29, 2016, 11:24 am
#19
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
It's very impolite to get 3 items when a basket full of items is offered to you. Take one, and two is already really stretching it to be honest. If I wanted to take two, I would politely ask rather than just grab whatever the heck I want without any consideration for the other passengers.
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
I DO AGREE that there is polite way to do it, though.
Aug 29, 2016, 11:26 am
#20
Join Date: Sep 2015
Location: XXX and sometimes YYY
Programs: DL DM, Hilton DM
Posts: 440
Aug 29, 2016, 11:28 am
#21
Suspended
Join Date: Dec 2011
Location: RDU
Programs: DL DM, HHonors Diamond, Marriott Platinum, etc etc etc
Posts: 2,341
It's very impolite to get 3 items when a basket full of items is offered to you. Take one, and two is already really stretching it to be honest. If I wanted to take two, I would politely ask rather than just grab whatever the heck I want without any consideration for the other passengers.
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
In F some flights I have had a FA bring the basket around 3 or 4 times, plus leave it out in between for people to take items as they like.
On Int'l flights most FA's leave baskets in the galley for this purpose in all classes of service.
I dont think its unreasonable to think DL would cater MORE then they need, and have extras for the next flight. I think the old rule it is better to have too much, and have left overs then not enough and people upset.
Aug 29, 2016, 11:32 am
#22
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
Programs: DM life is over 2MM PM now & NW MillionAir Wyndham Rewards Plat -Hotels.com Silver -Accor Silver
Posts: 15,408
Sorry, I just had to jump all over you!
Aug 29, 2016, 11:33 am
#23
Formerly known as scootr29
Original Poster
Join Date: Apr 2010
Posts: 977
It's very impolite to get 3 items when a basket full of items is offered to you. Take one, and two is already really stretching it to be honest. If I wanted to take two, I would politely ask rather than just grab whatever the heck I want without any consideration for the other passengers.
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
Aug 29, 2016, 11:40 am
#24
Join Date: Jan 2003
Location: At an Airport
Programs: DL MM 3.2, DM; UAL; AAL
Posts: 438
They advertise premium snacks. They should either cater enough or have a per person limit. Given the extra they charge for those seats, one would think they would just cater it better. But DL has had running catering problems for years (my favorite still has to be running out of snacks, in J, a few hours into a long DXB-ATL flight). Learned that lesson and I now bring a few snacks with me on very long flights.
Aug 29, 2016, 11:58 am
#25
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
2-3 items from the snack basket is far from excessive. Sounds like DL needs to step up the catering for their so-called premium product.
Aug 29, 2016, 12:02 pm
#26
Join Date: Feb 2016
Location: PUW, LWS, GEG
Programs: Delta FO, SW Rapid Rewards
Posts: 67
I always grab one item when presented with the snack basket. Almost 100% of the time the FA insists that I take another (or two more).
Aug 29, 2016, 12:08 pm
#28
Join Date: Sep 2012
Programs: Delta GM, AMEX Reserve
Posts: 184
It's very impolite to get 3 items when a basket full of items is offered to you. Take one, and two is already really stretching it to be honest. If I wanted to take two, I would politely ask rather than just grab whatever the heck I want without any consideration for the other passengers.
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
I am very glad that a flight attendant decided to put rude people into place. The fact that you get something for free on the flight doesn't mean you can just take unlimited amounts of whatever you want.
Are you serious? For Free? Its not free - you paid for a class of service (no matter how you got there), and to say that you are being greedy for taking more than one micro snack pack?
As for the health choices of the OP - that's none of our business.
Some of you really need to tone it down.
OP - if you were literally slapped by a flight attendant than I would lodge a formal complaint.
Aug 29, 2016, 12:12 pm
#29
Join Date: Nov 2005
Location: on the path to perdition
Programs: Delta, United
Posts: 4,786
IMHO, in general taking two items is reasonable given there are others on board (if bischoffs or peanuts/pretzls take as many as you want). And if for some reason I was not able to get something to eat before the flight and wanted some more I might ask to the FA to stop by again once everyone was offered something from the basket. As for being admonished or my hand slapped I would not be happy and file a complaint.
Aug 29, 2016, 12:14 pm
#30
Join Date: Jan 2010
Location: Boston, MA
Programs: DL Diamond, HHonors Diamond, National Executive Elite
Posts: 2,362
Many of the snacks in the basket are significantly smaller than one would typically find in a vending machine. Given the premium that Delta charges for Comfort+, the expectation of more than one 20-cent, 0.5-ounce bag of chips is not unreasonable.
Again, if Delta intends to limit Comfort+ passengers to one snack each, flight attendants should distribute them individually rather than present a basketful. To many people, the basket implies choice. Indeed, flight attendants don't present a basket of Luvo wraps on the JFK-LAX/SFO flights partly because Delta doesn't want passengers taking more than one.