Why can't I search award from JFK to HNL?
Jul 27, 2016, 8:44 am
#1
Original Poster
Join Date: Mar 2008
Posts: 1,536
Why can't I search award from JFK to HNL?
Been trying every day for the past week to search for award ticket pricing from JFK to HNL. If I use flexible calendar (5 weeks) or flexible days, I keep getting:
Works fine with other routes/airports, or with money, instead of miles.
Is there some odd reason why you can't search JFK to HNL with award pricing unless you have a specific date?
We're sorry, there was a problem processing your calendar request. Please try again. If you continue to experience problems, try a flexible day search instead of a calendar search. #100903A
Is there some odd reason why you can't search JFK to HNL with award pricing unless you have a specific date?
Jul 27, 2016, 10:05 am
#2
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
Been trying every day for the past week to search for award ticket pricing from JFK to HNL. If I use flexible calendar (5 weeks) or flexible days, I keep getting:
Works fine with other routes/airports, or with money, instead of miles.
Is there some odd reason why you can't search JFK to HNL with award pricing unless you have a specific date?
Works fine with other routes/airports, or with money, instead of miles.
Is there some odd reason why you can't search JFK to HNL with award pricing unless you have a specific date?
Option B: something's screwy with the website.
I'll bet 100 to 1 it's option B.
Jul 27, 2016, 11:52 am
#6
Original Poster
Join Date: Mar 2008
Posts: 1,536
Weird. Tried 3 different computers, 3 different ISP's, 2 different web browsers. doesn't matter if I login to Delta or not.
I click round trip, Advanced Search
JFK -> HNL
I picked random dates (for example, 11/3/16-11/19/16)
Clicked Flexible Calendar (5 weeks)
clicked Delta One/First/Business
Select Delta and Partners
Click Miles and then Search.
Get the error after almost a minute of it "searching". I then change to flexible days like the error says. Then get the same error again.
Works fine for $.
Works fine if I change the origin airport to ALB or DEN.
Doesn't work for NYC origin airports. (LGA, or NYC, or JFK) But it works with EWR, ironically.
I guess maybe that's why people refer to it as delta.dumb?
I click round trip, Advanced Search
JFK -> HNL
I picked random dates (for example, 11/3/16-11/19/16)
Clicked Flexible Calendar (5 weeks)
clicked Delta One/First/Business
Select Delta and Partners
Click Miles and then Search.
Get the error after almost a minute of it "searching". I then change to flexible days like the error says. Then get the same error again.
Works fine for $.
Works fine if I change the origin airport to ALB or DEN.
Doesn't work for NYC origin airports. (LGA, or NYC, or JFK) But it works with EWR, ironically.
I guess maybe that's why people refer to it as delta.dumb?
Jul 27, 2016, 12:21 pm
#8
Join Date: Jul 2006
Location: NYC
Programs: DL PM, Marriott Gold, Hertz PC, National Exec
Posts: 6,736
Weird. Tried 3 different computers, 3 different ISP's, 2 different web browsers. doesn't matter if I login to Delta or not.
I click round trip, Advanced Search
JFK -> HNL
I picked random dates (for example, 11/3/16-11/19/16)
Clicked Flexible Calendar (5 weeks)
clicked Delta One/First/Business
Select Delta and Partners
Click Miles and then Search.
Get the error after almost a minute of it "searching". I then change to flexible days like the error says. Then get the same error again.
Works fine for $.
Works fine if I change the origin airport to ALB or DEN.
Doesn't work for NYC origin airports. (LGA, or NYC, or JFK) But it works with EWR, ironically.
I guess maybe that's why people refer to it as delta.dumb?
I click round trip, Advanced Search
JFK -> HNL
I picked random dates (for example, 11/3/16-11/19/16)
Clicked Flexible Calendar (5 weeks)
clicked Delta One/First/Business
Select Delta and Partners
Click Miles and then Search.
Get the error after almost a minute of it "searching". I then change to flexible days like the error says. Then get the same error again.
Works fine for $.
Works fine if I change the origin airport to ALB or DEN.
Doesn't work for NYC origin airports. (LGA, or NYC, or JFK) But it works with EWR, ironically.
I guess maybe that's why people refer to it as delta.dumb?
Try doing the search from the home page - it should work, but show you the required mileage for coach fares. Then, try changing to First, and see what happens. That worked for me.
Jul 28, 2016, 8:49 am
#9
Original Poster
Join Date: Mar 2008
Posts: 1,536
I didn't do the advanced search, just the one from the homepage pulldown. Doing it as you describe, I get the same error.
Try doing the search from the home page - it should work, but show you the required mileage for coach fares. Then, try changing to First, and see what happens. That worked for me.
Try doing the search from the home page - it should work, but show you the required mileage for coach fares. Then, try changing to First, and see what happens. That worked for me.