DM on PAID D1 ticket autorebooked in coach when flight had business class available
Nov 30, 2015, 1:31 pm
#61
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Yes, because she happened to notice Delta's attempt to downgrade her in time to do something about it. So we're discussing what happens when someone doesn't notice that.
What would you do if you were booked in paid-for D1, and IRROPS caused you to be downgraded on an intra-EU segment, and you didn't notice until arrival at CDG at which point AF would say only that you had a Y ticket, because that's all they see on their system? Would you complain and expect compensation for not getting what you paid for, or start saying WFBFHYSIF? (Want F, buy F, hope you sit in F)
What would you do if you were booked in paid-for D1, and IRROPS caused you to be downgraded on an intra-EU segment, and you didn't notice until arrival at CDG at which point AF would say only that you had a Y ticket, because that's all they see on their system? Would you complain and expect compensation for not getting what you paid for, or start saying WFBFHYSIF? (Want F, buy F, hope you sit in F)
Nov 30, 2015, 2:56 pm
#62
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What would you do if you were booked in paid-for D1, and IRROPS caused you to be downgraded on an intra-EU segment, and you didn't notice until arrival at CDG at which point AF would say only that you had a Y ticket, because that's all they see on their system? Would you complain and expect compensation for not getting what you paid for, or start saying WFBFHYSIF? (Want F, buy F, hope you sit in F)
Given that the OP sat in J, I still don't understand why this thread exists.
Nov 30, 2015, 3:20 pm
#63
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So I think the thread clearly has value for some people, but if it serves no value to you, it would be easy for you to unsubscribe from it and ignore it going forward.
Nov 30, 2015, 3:57 pm
#64
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I would likely do that as well. It will be useful to see the experience of someone who actually does, so we'll learn what else might be helpful. (E.g. get a written note from the GA that my purchased ticket is in Y so I can prove DL sent the wrong information over)
Nov 30, 2015, 8:25 pm
#65
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Yes, because she happened to notice Delta's attempt to downgrade her in time to do something about it. So we're discussing what happens when someone doesn't notice that.
What would you do if you were booked in paid-for D1, and IRROPS caused you to be downgraded on an intra-EU segment, and you didn't notice until arrival at CDG at which point AF would say only that you had a Y ticket, because that's all they see on their system? Would you complain and expect compensation for not getting what you paid for, or start saying WFBFHYSIF? (Want F, buy F, hope you sit in F)
What would you do if you were booked in paid-for D1, and IRROPS caused you to be downgraded on an intra-EU segment, and you didn't notice until arrival at CDG at which point AF would say only that you had a Y ticket, because that's all they see on their system? Would you complain and expect compensation for not getting what you paid for, or start saying WFBFHYSIF? (Want F, buy F, hope you sit in F)
Dec 1, 2015, 9:43 pm
#66
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I don't know which I'd do, because I might well prefer the compensation for the downgrade to the Euro Business seat. (That's why it's useful to see what other people's experiences might have been. We can argue all we want, but in the absence of someone saying "It happened to me and Delta gave me X" we really can't know what to expect.)
Dec 2, 2015, 5:17 pm
#67
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I just want to make sure I have the story right. By my reading:
1) OP was initially "bumped" from intra-EU "J" during IROPS.
2) The DL agents resolved the issue and got the OP his/her empty middle seat and a snack.
Just want to make sure I understand the point of this thread.
1) OP was initially "bumped" from intra-EU "J" during IROPS.
2) The DL agents resolved the issue and got the OP his/her empty middle seat and a snack.
Just want to make sure I understand the point of this thread.
Dec 2, 2015, 6:19 pm
#68
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I think the only real conclusion is that when there is a sizable delay anything can happen and you should check your reservation. If AF is involved (from personal experience) the problem can be exacerbated.
Dec 2, 2015, 6:44 pm
#69
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I would have expected same class of service. Glad to hear DL fixed it - I think these are things that should happen but often don't. Nevertheless appreciative to the agents that fix it.
Good tip on using DL Assist.
Good tip on using DL Assist.