qualifying flights
Oct 7, 2015, 10:30 am
#1
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Join Date: Apr 2010
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qualifying flights
I purchased a business class ticket through delta with delta ticket number: JFK-CDG-Helsinki. The flight numbers are all Air France. Now I am told that I will not receive credit for the CDG-Helsinki segment, since Air France did not operate the flight (but Finnair did).
Oct 7, 2015, 11:15 am
#2
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http://www.delta.com/content/www/en_US/skymiles/earn-miles/earn-miles-with-partners/airlines.html
"Unless otherwise noted, mileage credit is only applicable to SkyTeam-marketed flights operated by a SkyTeam member airline. Mileage credit is not applicable to a SkyTeam-marketed flight operated by another airline."
"Unless otherwise noted, mileage credit is only applicable to SkyTeam-marketed flights operated by a SkyTeam member airline. Mileage credit is not applicable to a SkyTeam-marketed flight operated by another airline."
Oct 7, 2015, 12:52 pm
#3
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You would have been OK if CDG-HEL has been a DL codeshare flight number, which might have happened if your JFK-CDG were booked with a DL flight number. At this point, nothing can be done for DL miles although there would be a chance of retrocrediting the segment to FB or some oneworld FF program. You might want to check the rules for this.
Oct 7, 2015, 3:58 pm
#5
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Join Date: Apr 2010
Posts: 42
still confused
I remain confused. First, the Delta skymiles program website
(http://www.delta.com/content/www/en_...ith-delta.html) says:
The chart below lists the miles and MQMs you earn according to fare class for travel on a Delta-marketed (indicated with a DL in the flight number) or Delta-ticketed flight on or after January 1, 2015.
My ticket is a delta-ticketed flight. The coupon and receipt have a 006 number associated with them.
Second, I am looking at my passenger receipt and the ticket itself. It does not say Finnair. It only says AirFrance, and then the AirFrance flight number.
(http://www.delta.com/content/www/en_...ith-delta.html) says:
The chart below lists the miles and MQMs you earn according to fare class for travel on a Delta-marketed (indicated with a DL in the flight number) or Delta-ticketed flight on or after January 1, 2015.
My ticket is a delta-ticketed flight. The coupon and receipt have a 006 number associated with them.
Second, I am looking at my passenger receipt and the ticket itself. It does not say Finnair. It only says AirFrance, and then the AirFrance flight number.
Oct 7, 2015, 4:25 pm
#6
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According to OP his CDG-HEL segment was operated by AY. AY is not a ST member, it is OW. No DL credit unless the flight was operated by a ST member and it was not.
If DL happened to credit the flight as a codeshare had the xJFK been a DL codeshare, that would have been an error in OP's favor.
If DL happened to credit the flight as a codeshare had the xJFK been a DL codeshare, that would have been an error in OP's favor.
Oct 7, 2015, 5:11 pm
#7
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I remain confused. First, the Delta skymiles program website
(http://www.delta.com/content/www/en_...ith-delta.html) says:
The chart below lists the miles and MQMs you earn according to fare class for travel on a Delta-marketed (indicated with a DL in the flight number) or Delta-ticketed flight on or after January 1, 2015.
My ticket is a delta-ticketed flight. The coupon and receipt have a 006 number associated with them.
(http://www.delta.com/content/www/en_...ith-delta.html) says:
The chart below lists the miles and MQMs you earn according to fare class for travel on a Delta-marketed (indicated with a DL in the flight number) or Delta-ticketed flight on or after January 1, 2015.
My ticket is a delta-ticketed flight. The coupon and receipt have a 006 number associated with them.
Oct 7, 2015, 5:16 pm
#8
Original Poster
Join Date: Apr 2010
Posts: 42
still confused
I earned nothing. For the sake of my sanity, I called three separate times to Delta and booked the same itinerary. I explicitly and unambiguously asked the booking agent whether I would receive milage and MQM credit for the segment between Paris and Helsinki. All three agents (as the original agent I booked with over the phone) answered affirmatively.
Oct 7, 2015, 5:44 pm
#9
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I remain confused. First, the Delta skymiles program website
(http://www.delta.com/content/www/en_...ith-delta.html) says:
The chart below lists the miles and MQMs you earn according to fare class for travel on a Delta-marketed (indicated with a DL in the flight number) or Delta-ticketed flight on or after January 1, 2015.
My ticket is a delta-ticketed flight. The coupon and receipt have a 006 number associated with them.
Second, I am looking at my passenger receipt and the ticket itself. It does not say Finnair. It only says AirFrance, and then the AirFrance flight number.
(http://www.delta.com/content/www/en_...ith-delta.html) says:
The chart below lists the miles and MQMs you earn according to fare class for travel on a Delta-marketed (indicated with a DL in the flight number) or Delta-ticketed flight on or after January 1, 2015.
My ticket is a delta-ticketed flight. The coupon and receipt have a 006 number associated with them.
Second, I am looking at my passenger receipt and the ticket itself. It does not say Finnair. It only says AirFrance, and then the AirFrance flight number.
(3) Medallion Qualification Miles (MQMs) are used as a counter to determine SkyMiles Medallion status. Subject to a 500-MQM minimum. For MQMs earn on Delta-ticketed flights that are partner-marketed, please refer to delta.com/partnerairlines.
(1) Partner-marketed flights that are not ticketed by Delta will continue to earn miles based on a percentage of distance flown* as determined by the fare class paid. Unless otherwise noted, mileage credit is only applicable to SkyTeam-marketed flights operated by a SkyTeam member airline. Mileage credit is not applicable to a SkyTeam-marketed flight operated by another airline.
Oct 7, 2015, 6:30 pm
#10
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I think the point is not the rule about mileage credit on non-skyteam operated flights, but the fact that somebody buys a ticket from delta airlines and then doesn't receive credit for a segment.
I guess the bottom line is always to check the MQM calculator when buying, so to avoid surprises like this one, or from E fares
I guess the bottom line is always to check the MQM calculator when buying, so to avoid surprises like this one, or from E fares
Oct 8, 2015, 7:41 am
#11
Original Poster
Join Date: Apr 2010
Posts: 42
Do note that the footnote for the MQM column in the chart you're looking at there reads:
Your flight was Delta-ticketed, but partner-marketed. If you follow the link to partner flights and then click through to Air France, you'll come to another earning table. The first footnote for that table reads:
Unfortunately, that leaves you out of luck. As has been noted, it's an almost universal rule of thumb that you will not earn miles on non-SkyTeam operated flights that aren't on a carrier that is directly partnered with Delta.
Your flight was Delta-ticketed, but partner-marketed. If you follow the link to partner flights and then click through to Air France, you'll come to another earning table. The first footnote for that table reads:
Unfortunately, that leaves you out of luck. As has been noted, it's an almost universal rule of thumb that you will not earn miles on non-SkyTeam operated flights that aren't on a carrier that is directly partnered with Delta.
And that footnote only supports my contention. It says "Partner-marketed flight that are not ticketed by Delta...." But my ticket is ticketed by Delta. So, that the rules on Delta ticketed flights that I allude to in my earlier post applies.
Oct 8, 2015, 7:52 am
#12
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The basis for your saying I am out of luck is the following footnote (after following a series of links on the website): (1) Partner-marketed flights that are not ticketed by Delta will continue to earn miles based on a percentage of distance flown* as determined by the fare class paid. Unless otherwise noted, mileage credit is only applicable to SkyTeam-marketed flights operated by a SkyTeam member airline. Mileage credit is not applicable to a SkyTeam-marketed flight operated by another airline.
And that footnote only supports my contention. It says "Partner-marketed flight that are not ticketed by Delta...." But my ticket is ticketed by Delta. So, that the rules on Delta ticketed flights that I allude to in my earlier post applies.
And that footnote only supports my contention. It says "Partner-marketed flight that are not ticketed by Delta...." But my ticket is ticketed by Delta. So, that the rules on Delta ticketed flights that I allude to in my earlier post applies.
My last ATL-CDG-ARN did not automatically award me the CDG-ARN miles but I did receive the credit for the whole ARN-AMS-ATL trip. CDG-ARN was a ST flight and I bought the ticket on dl.com, so I assumed, correctly, that the system made a mistake and just didn't pick it up automatically and claimed it via the missing mileage mechanism. It was fixed within a day and an email sent to me.
Oct 8, 2015, 8:50 am
#13
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The basis for your saying I am out of luck is the following footnote (after following a series of links on the website): (1) Partner-marketed flights that are not ticketed by Delta will continue to earn miles based on a percentage of distance flown* as determined by the fare class paid. Unless otherwise noted, mileage credit is only applicable to SkyTeam-marketed flights operated by a SkyTeam member airline. Mileage credit is not applicable to a SkyTeam-marketed flight operated by another airline.
And that footnote only supports my contention. It says "Partner-marketed flight that are not ticketed by Delta...." But my ticket is ticketed by Delta. So, that the rules on Delta ticketed flights that I allude to in my earlier post applies.
And that footnote only supports my contention. It says "Partner-marketed flight that are not ticketed by Delta...." But my ticket is ticketed by Delta. So, that the rules on Delta ticketed flights that I allude to in my earlier post applies.
Last edited by xliioper; Oct 8, 2015 at 9:12 am
Oct 8, 2015, 8:58 am
#14
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I think the point is not the rule about mileage credit on non-skyteam operated flights, but the fact that somebody buys a ticket from delta airlines and then doesn't receive credit for a segment.
I guess the bottom line is always to check the MQM calculator when buying, so to avoid surprises like this one, or from E fares
I guess the bottom line is always to check the MQM calculator when buying, so to avoid surprises like this one, or from E fares
Oct 8, 2015, 9:02 am
#15
Join Date: Apr 2005
Location: New York, western US
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Posts: 4,246
I earned nothing. For the sake of my sanity, I called three separate times to Delta and booked the same itinerary. I explicitly and unambiguously asked the booking agent whether I would receive milage and MQM credit for the segment between Paris and Helsinki. All three agents (as the original agent I booked with over the phone) answered affirmatively.
Anyone see a recurrent theme in many of these threads?