Questions Comfort+
Aug 18, 2015, 4:00 am
#1
Original Poster
Join Date: Aug 2015
Location: Braunschweig/Germany
Programs: Flying Blue
Posts: 83
Questions Comfort+
Hello all,
This is my first post and I have some questions regarding the booking of Comfort+:
I'm flying with my family (wife plus three kids) from Berlin to Chicago with a stop in Detroit in the main cabin. I booked my ticket through the KLM website and two flights are with Delta. As a Flying Blue Platinum member I know, that I can book Comfort+ for free and as I read through the forum this should be also possible for my family. Or am I wrong?
Anyway, if I look up my trip on the Delta website they ask for 99$ per seat from AMS to DTW and 15$ for DTW to ORD. Am I too early, as I'm still waiting for the E-Ticket number and the flight is easter? Will it be possible later?
Thanks
This is my first post and I have some questions regarding the booking of Comfort+:
I'm flying with my family (wife plus three kids) from Berlin to Chicago with a stop in Detroit in the main cabin. I booked my ticket through the KLM website and two flights are with Delta. As a Flying Blue Platinum member I know, that I can book Comfort+ for free and as I read through the forum this should be also possible for my family. Or am I wrong?
Anyway, if I look up my trip on the Delta website they ask for 99$ per seat from AMS to DTW and 15$ for DTW to ORD. Am I too early, as I'm still waiting for the E-Ticket number and the flight is easter? Will it be possible later?
Thanks
Aug 18, 2015, 4:38 am
#2
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Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,146
Hello all,
This is my first post and I have some questions regarding the booking of Comfort+:
I'm flying with my family (wife plus three kids) from Berlin to Chicago with a stop in Detroit in the main cabin. I booked my ticket through the KLM website and two flights are with Delta. As a Flying Blue Platinum member I know, that I can book Comfort+ for free and as I read through the forum this should be also possible for my family. Or am I wrong?
Anyway, if I look up my trip on the Delta website they ask for 99$ per seat from AMS to DTW and 15$ for DTW to ORD. Am I too early, as I'm still waiting for the E-Ticket number and the flight is easter? Will it be possible later?
Thanks
This is my first post and I have some questions regarding the booking of Comfort+:
I'm flying with my family (wife plus three kids) from Berlin to Chicago with a stop in Detroit in the main cabin. I booked my ticket through the KLM website and two flights are with Delta. As a Flying Blue Platinum member I know, that I can book Comfort+ for free and as I read through the forum this should be also possible for my family. Or am I wrong?
Anyway, if I look up my trip on the Delta website they ask for 99$ per seat from AMS to DTW and 15$ for DTW to ORD. Am I too early, as I'm still waiting for the E-Ticket number and the flight is easter? Will it be possible later?
Thanks
Aug 19, 2015, 11:10 am
#3
Original Poster
Join Date: Aug 2015
Location: Braunschweig/Germany
Programs: Flying Blue
Posts: 83
Thanks for your answer. After some discussions on FB and the phone the mian problem seems to be, that I still have no E-Ticketnumber, due to not paying by credit card. The highly recommended Platinum Service Line was very helpful and will fix it, after I got this
Aug 28, 2015, 3:15 am
#4
Original Poster
Join Date: Aug 2015
Location: Braunschweig/Germany
Programs: Flying Blue
Posts: 83
Ok, I got now an answer, which is not in my favor, but an answer: Flying Blue is handled different here: My family must pay, as I'm not a Skymiles member. So they don't get Sky priority, Comfort+ for free, etc. For that answer, DL and AF/KLM needed 7 days to clarify this. And what is also important: everybody needs a Skymiles membership to be counted in
Edit: Although T&C states: SkyMiles Medallions and select partner airline elite members and up to eight companions traveling on the same reservation may be eligible for complimentary Delta Comfort+ within a specified time prior to departure based on their status within the applicable complimentary window.
I think I"m still lost
Edit: Although T&C states: SkyMiles Medallions and select partner airline elite members and up to eight companions traveling on the same reservation may be eligible for complimentary Delta Comfort+ within a specified time prior to departure based on their status within the applicable complimentary window.
I think I"m still lost
Last edited by Bjotr; Aug 28, 2015 at 3:25 am
Aug 28, 2015, 4:47 am
#5
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Originally Posted by flyerCO
;25287449 If memory serves access before checkin has to do with which airlines website you book on or that it's flat out not allowed until checkin.
Aug 28, 2015, 2:21 pm
#7
Original Poster
Join Date: Aug 2015
Location: Braunschweig/Germany
Programs: Flying Blue
Posts: 83
Hmm, getting even more interesting, as the Delta Facebookteam reacted after some time and they booked me now Comfort+ for free. They say, that my FB Elite Plus is considered the same. Getting more confused now and they all give me different informations, but I take the seats for sure 
Aug 29, 2015, 1:59 pm
#8
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Hmm, getting even more interesting, as the Delta Facebookteam reacted after some time and they booked me now Comfort+ for free. They say, that my FB Elite Plus is considered the same. Getting more confused now and they all give me different informations, but I take the seats for sure