davetravels

Are you tellin' me that there'z a DRESS CODE?!?!? I'll be using it in Oct on LAX/NRT/BKK, and LAX/JFK on the way back after an overnite. I'll SURELY be dressed in jeans, a t-shirt and sneakerz!

Does anyone in LA dress up for flights? I'd bet almost no one.

DYKWIA2014

Dunno.

I just know that it appeared that I wasn't their kind of people, since it's sorta for "VIPs" and I guess that I'm just a "P".

But then again, I was only flying from LAX-ATL, not in D1.

davetravels

So, now I'm confused. Why do you think the entry guard shook his head "no"? Did he somehow see your boarding pass that you weren't on a D1 route?

UVAhoo06

SP ladies in T-5 just said that I'm not eligible because my ticket doesn't explicitly say "Delta ONE." My ticket from LAX to JFK does say "J Business." She also informed me that when I book a transcon flight next time, I should click the fare that is under the "Delta One" column. Ummm...that doesn't exist. Accessing the D1 terminal is apparently by invite only. There's a lot of misinformation going on here...

DYKWIA2014

Dunno. I think it was more how I was dressed walking by. I didn't even stop, just walked by on the sidewalk.

It was kinda funny anyway. It was after all their first day being open and they had 2 people stationed outside the entrance guarding the door.

UVAhoo06

Update: The gatekeepers let me in, and when I spoke with one of the DL reps at the D1 desk, she appeared troubled by what the previous agents said in the SP check-in area. She said that she'd go and talk to them and let them know about eligibility. She was insistent on getting names. The mini-lounge is nice and intimate. I like it.

davetravels

So, what does THAT mean, exactly. Could it be, somehow, that someone like me who is on a Y ticket using a GUC to get into D1, or possibly a D1 award ticket won't get a so-called "invitation"?

I'd be peeved if I was in true D1 using a GUC or miles and denied entry.

As to dress, I remember YEARS ago, back when CO was partners with NW, I was flying LIM/EWR very early AM. I was in the airport early, even before the check-in counter opened. I was first in line for F/J check-in. Just before opening the counter, the agent, without speaking to me, literally picked up my bags and dragged them to the back of the Y line. Confused, I asked her why she did that. She said that, that line was for F/J. I told her I was Platinum Elite (the highest level at that time). She apologized, an allowed me back into the J line!

UVAhoo06

Sorry! Should've been clear. The SP agents in T-5 said that D1 check-in is only available to invited guests. That is, according to her, passengers receive an email informing them that they're welcome to visit. Clearly, she was wrong. The D1 concierge (or whatever they're called) went to speak with these two agents, and when she returned, she said, "All taken care of." When I followed up and asked how the other agents reacted, she said that the agent grateful for this clarification. Also, according to the D1 concierge, the SP agent said she "KNEW this was going to come back and haunt her."

When you're spouting wrong information instead of actually asking around, this is what happens. I made it clear to the D1 concierge that I didn't want anyone to get in trouble. Yet, at the same time, I'm glad that the D1 concierge immediately went over and spoke to these ladies. Spreading misinformation as a front-line agent, especially in the SP area, is not okay.

UVAhoo06

It infuriates me to no end when CSRs make assumptions about pax based on what they wear or the luggage they're towing. One need not look beyond Silicon Valley where you could be sitting next to a millionaire or billionaire techie who's wearing a hoodie, flip-flops/sandals, sweatpants, and a t-shirt. I think Mark Zuckerberg is one guy who comes to mind...

davetravels

Sorry that I'm still confused . . . .

If the eMail invite isn't enough to get in, what does one need?

UVAhoo06

The guards at the frosted doors attempted to scan my mobile BP, but they couldn't for some reason -- maybe the glare? So, they looked at my BP and saw that it was J and a transcon flight. They waved me right in. So, it appears they have a "list," but you should be able to get in just with a D1 ticket (i.e., booked in business class). From what I can tell, some of the guards are also DL employees -- one guy who stood outside escorted me in. Later, he was working the D1 concierge desk. Does this clarify it a bit more?

davetravels

Well, like I said upstream, I was wondering if a GUC UG'ed ticket or a D1 award ticket was enough to use the special check-in area. When you said an invitation was needed, that clouded the issue somewhat. Now I'm back to thinking that a GUC UG'ed ticket or a D1 award ticket should be fine.

KDCAflyer

I'm not sure why that would matter. The access rules on the website state that you must be holding a transcon J, international J ticket, or are connecting to international J in order to use the D1 check-in. It does not differentiate between award, revenue, and upgraded tickets.

davetravels

That's what I would expect. The invitation question, and the other post about possibly not being dressed well enough made me think it was somehow for VIPs, people who paid extra to have special treatment, or some other criteria.

Thanx!

mattp1987

Taken from http://www.delta.com/content/dam/del...-check-in.html

I think you should be able to use it based on the rules with a GUC-confirmed ticket. There's no mention of upgrades or SkyMiles tickets being excluded.

I do find the language a little ambiguous if one is connecting from an international premium cabin flight. It seems pretty clear that connecting to such a flight grants access. I have an upcoming trip (booked with miles) flying ICN-LAX-AUS in KE Prestige Class (business) connecting to DL domestic F. I'll obviously have to re-clear security after customs and immigration. I wonder if I'll be able to use Delta One check-in.