s0ssos

Not exactly the same, but once I was called up to go to first class. This is after everybody has boarded. When I get up there they tell me 1A and 1B are reserved (for crew to sleep in, I guess). So I get sent back.
Is that not embarrassing?

vincentharris

So the free upgrade takes precedence over a paying customer? This is the issue with the free upgrades. An unpopular opinion but they should be done away with DM and down. A paying customer outways a non rev, upgrade, etc. Even if the flight flies with that seat empty. The upgrade idea was smart back in the day, but now people expect them. If you get an upgrade you are at the same level as a non rev, you lose everytime, and its time for you to go when a paid person comes either 90 minutes before the flight closes or 9 minutes. An upgrade is a free gift if available. What is the point of buying first if every time you may be threatened with getting kicked out of it because a free upgrade/non rev takes your seat.

PS everyone would be pitching a fit if this was a non rev, but an upgrade apparently is different?

vincentharris

For full disclosure I got an upgrade on a business class lie flat transcon, got up front paid person was in my seat, didnt pitch a fit or anything, walked back to my original seat in coach, sat down, and enjoyed the flight.

Bob111

I did a FC SDC about 55 minutes prior to departure but the RA wasn't able to assign a seat. I got to the gate about 35 minutes prior to departure and they had already processed upgrades. The GA said she couldn't do anything. Luckily my seat on the next flight was still available. I complained later and was told that the RA should never have processed an SDC because it was less than an hour and should never have confirmed the SDC unless she could confirm a seat.

nichojo

Wow, jackass much?

BlueStreak17

Maybe I'm crazy, but if they give you a seat in F, shouldn't that mean they shouldn't sell it to someone else? I understand that they want to make as much money as possible, but I'm of the opinion that if they give it to you, it's yours. And it's not the same as a non rev. You are a revenue passenger. You made them revenue on other flights. I understand that no one should ever expect an upgrade, but once it's given it's poor form to take it back.

Vegasmusician

The people here are content to sit where they paid to sit also. They just don't like getting jerked around. "Want first buy first" is what DB Medallions say to make people feel small for bringing up any upgrade situation. We buy first when we absolutely want it.

SEAfarer

Only downgrades for me have been equipment switches, and back row in FC was eliminated. Kicking myself for the 2nd one, happened this Spring and I was confirmed the night before. Could have switched up to row 2 at that time, just didn't think of it. Twice bit, ... (so much to remember during trip prep!)

kettle1

Wow, wow, wow. Jackass much? This takes the cake. WFBF, period!

pbarnette

I will only offer that the first downgrade I experienced was on AA a couple of weeks ago. It was a paid F ticket, yet I didn't start a thread on it.

Not saying that the DL forum is filled with melodramatics, but...

sethb

How nice for you.

vgb2001

[QUOTE=MSPeconomist;24853929]I

It's too bad that DL FF accounts no longer show "class flown" when miles post. /QUOTE]

Once the miles have posted, click on the flight to see the details. There should be a line to click "to claim miles". It will open a window with the flights details, telling your miles have posted correctly, but it will also show you the class flown versus purchased.

randidliyo

Well, I've missed plenty of upgrades so I'm not upset. I flew in what I paid for, no problem for me. The GA wasn't rude, but honestly I think he made a mistake. The upgrades got processed about an hour before departure which seems unusual based on my extensive experience. Not crazy, though. I just thought they were trying to be efficient and get everyone seated. He wasn't rude, just gave me my ticket and said, "We would like you to sit here, please". Later, after I went back up to the gate he told me that HE was the one who had processed the upgrades and even remembered my name. He said I was the only million miler on the flight. The fishy part was when he told me that he had five unassigned seats in first class. Seems lie he would have been aboe to know that before processing all of the upgrades. When I went down the jet bridge, he told me that the seats that he had to take back were for the family just in front of me, man and woman, two kids, and disabled child in a wheelchair who had to be carried onto the plane. Maybe he made the command decision that this family needed some extra help to keep them together and make their journey easier. However, he could have just told me that, I can take the truth.

I think I'll write it a letter about it, but I'm not going to get stinky about it. it's done, just a two hour flight, no biggie. I missed my ATL-LAX upgrade last week while flying on a last minute full Y, now THAT's disappointing.

r

Bicostal

A complimentary upgrade is neither free nor a gift. It is an earned benefit defined in the frequent flier program rules.

What is remarkable is how the WFBF crowd misses this point.

Esltroy

^^^