retroactively requesting mileage credit, need physical tix stub?
#1
Original Poster
Join Date: Oct 2012
Location: BWI/DCA/IAD
Programs: UA1K, AAGold-1MM, SPG-Gold
Posts: 4
retroactively requesting mileage credit, need physical tix stub?
Just out of curiousity, I flew a flight on China Eastern airlines (Skyteam member) last month, didn’t put my sky miles # into the system when buying my ticket, and just now have gone about requesting mileage credit. I provided all flight details, and even a copy of an electronic receipt with my e-ticket #, however Delta insists I need a copy of my physical boarding pass to give them. Which would be my left over ticket stub…that I can’t seem to locate. Is this normal?? It seems like overkill.
#3
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,489
Just out of curiousity, I flew a flight on China Eastern airlines (Skyteam member) last month, didn’t put my sky miles # into the system when buying my ticket, and just now have gone about requesting mileage credit. I provided all flight details, and even a copy of an electronic receipt with my e-ticket #, however Delta insists I need a copy of my physical boarding pass to give them. Which would be my left over ticket stub…that I can’t seem to locate. Is this normal?? It seems like overkill.
#4
Join Date: May 2014
Programs: DL FO
Posts: 115
#5
Join Date: May 2003
Location: ATL/MOO (Many Others Often)
Programs: DL GM (2MM), Lifetime Marriott Plat, Hilton Gold, IHG Plat
Posts: 2,456
Take a picture of it once it's issued. I started doing this 5 years ago and it has saved me every single time I've needed a retro credit on a partner airline. Too late now but for the future hopefully that helps.