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Delta Reserve Amex member - Can I access SkyClub without the plastic card in hand?

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Delta Reserve Amex member - Can I access SkyClub without the plastic card in hand?

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Old Aug 27, 2014, 6:07 pm
  #1  
Original Poster
 
Join Date: Aug 2009
Programs: Delta Diamond 1MM, Marriott Plat
Posts: 503
Question Delta Reserve Amex member - Can I access SkyClub without the plastic card in hand?

I got the Reserve Amex so that I can use the SkyClub. Don't have the card in hand yet, but the "My Delta" page does already list me as a Delta Reserve Credit Card Member.

Will they let me into the SkyClub without the actual card in my hands?
flyerUSA is offline  
Old Aug 27, 2014, 6:50 pm
  #2  
Formerly known as scootr29
 
Join Date: Apr 2010
Posts: 978
No card needed..ticket and id only
SSF556 is offline  
Old Aug 28, 2014, 8:16 am
  #3  
 
Join Date: Jul 2004
Location: NYC
Programs: DL PM, DL MM
Posts: 4,246
It is coded to your Skymiles number so they see it when they scan your BP
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Old Sep 6, 2014, 10:47 am
  #4  
 
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,986
Related question: Traveling today, do not have Amex Plat in hand, but I do have a photo of front and back on my phone. Do you think they will let me in? It was a replacement card that didn't arrive before I left town.
Stgermainparis is offline  
Old Sep 6, 2014, 11:32 am
  #5  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Posts: 23,142
They need to swipe your card because they charge American Express for each entrance with the Plat card. I don't know if it's possible for them to enter your number by hand, but I wouldn't count on it.
xliioper is offline  
Old Sep 6, 2014, 12:08 pm
  #6  
 
Join Date: Jun 2004
Location: ATL
Programs: Delta PlM, 1M
Posts: 6,365
Mostly agree with LBJ on the Amex Plat issue. But they almost certainly CAN enter the number manually (the mag strips often fails so this backup is needed), but they MAY not elect to do such. It also MIGHT not be proper for them to do such when they can not see the physical card.

EDIT: On the OP's issue, Amex Reserve,it is clear that DL does not nee to see this at the door.

Last edited by exwannabe; Sep 6, 2014 at 3:21 pm
exwannabe is offline  
Old Sep 6, 2014, 1:07 pm
  #7  
formerly Mdanner423
 
Join Date: Dec 2006
Location: North Carolina
Programs: Delta Platinum, Hyatt Diamond
Posts: 506
When I had my delta reserve they didn't need the card. I now have the Amex Plat instead and they do. So to your question, at least in my experience, as long as it showed properly on your BP (Reserve shows on a Boarding Pass), then you should be fine.
JORBUST is offline  
Old Sep 6, 2014, 9:19 pm
  #8  
 
Join Date: Feb 2013
Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat
Posts: 5,986
Thanks, all. Didn't even have a chance to try b/c of delays and dashing to gate. Do have card now, though. Phew. I might ask next time just out of curiosity.
Stgermainparis is offline  
Old Sep 6, 2014, 9:30 pm
  #9  
 
Join Date: Feb 2014
Location: Seattle, WA
Programs: DL DM, SPG Gold
Posts: 832
I have the Reserve card and I *usually* don't need to show it (although my BPs don't say anything about reserve). They just scan the BP and I assume it comes up on the computer. However, sometimes they have trouble scanning it, and in a few cases I've been asked "Are you a member?" or something along those lines, at which point I passed over the card and got in that way.

So, I would say you should always travel with the card if access is important to you since in rare cases it could be necessary.
matthew64832 is offline  
Old Sep 6, 2014, 11:00 pm
  #10  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Posts: 23,142
The Reserve card is different because AMEX shares the fact that you are a cardholder with DL and it is recorded in DL's systems. There is no sharing of information with regard to regular Amex Plat cardholders.
xliioper is offline  
Old Sep 7, 2014, 7:21 pm
  #11  
 
Join Date: Feb 2007
Location: Atlanta,Georgia
Programs: Delta, Starwood, Delta DM
Posts: 336
I show them my ticket and id and that's all, they already have my delta reserve info and let me in.
newfie is offline  
Old Sep 9, 2014, 7:54 pm
  #12  
Original Poster
 
Join Date: Aug 2009
Programs: Delta Diamond 1MM, Marriott Plat
Posts: 503
Thanks all, confirmed, they knew I had the Reserve card just from my ID and boarding pass. I am now beginning my year of over-eating free snacks. $450 worth of snacks.
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