CHECK YOUR MILES! bad backup?
Jun 14, 2014, 6:32 am
#46
Join Date: Jul 2011
Location: All roads lead to ATL
Posts: 124
This is more than certain flights not posting.
All of my flights have posted correctly but the totals that Delta shows are incorrect.
I called and I was told that this affected all SkyMiles accounts. I don't believe this as I was also told it would be fixed last night.
All of my flights have posted correctly but the totals that Delta shows are incorrect.
I called and I was told that this affected all SkyMiles accounts. I don't believe this as I was also told it would be fixed last night.
Last edited by Hal Newhouser; Jun 14, 2014 at 6:50 am
Jun 14, 2014, 6:42 am
#47
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
I've had that experience too but it's not consistent. At the end of the day, I've learned that it generally all works itself out within a week.
I might have purchased on 6/5 - not really sure but I usually do my ticket purchases on Thursday mornings.
In any case, the flights did post today. Numbers are correct but my paid/flown for both are just showing K/K when it should be K/RU. DL IT at its finest. They were showing RU earlier when they had "posted" with zero miles.
I might have purchased on 6/5 - not really sure but I usually do my ticket purchases on Thursday mornings.
In any case, the flights did post today. Numbers are correct but my paid/flown for both are just showing K/K when it should be K/RU. DL IT at its finest. They were showing RU earlier when they had "posted" with zero miles.
Jun 14, 2014, 10:43 am
#49
Join Date: Feb 2013
Location: Florida
Programs: Delta Platinum, Marriott Platinum, National Executive Elite, United Silver
Posts: 123
I had a trip take 4 days to post miles, but at least it was showing in account activity as not having processed yet. It finally posted this morning and as of right now it's disappeared completely and the miles are gone again. Mileage credit request wasn't working so now I've got a request in to @DLassist to look into it.
Jun 14, 2014, 11:07 am
#50
Join Date: Dec 2002
Location: New York, NY USA
Programs: DL DM/ 2MM, BA Silver, Amtrak Select Executive, SPG Life Plat/Amb, Fairmont Preferred
Posts: 1,056
...And now my miles are back. I think one of my Australia flights this year had disappeared and then reappeared...
Jun 14, 2014, 11:58 am
#51
Join Date: Sep 2006
Location: LAX
Programs: Fallen DL DM (PM) 2MM
Posts: 4,783
My flight from Wednesday still shows all dashes, no values.
The email response, which like all Delta email responses wasn't really relevant to my question, said my miles had been reposted but it would take 7-10 business days to show up ????
The email response, which like all Delta email responses wasn't really relevant to my question, said my miles had been reposted but it would take 7-10 business days to show up ????
Jun 14, 2014, 1:38 pm
#53
Join Date: Jan 2008
Location: NYC, MSY
Programs: DL DM, 1.5MM, NEXUS, Sky Club Lifetime, Admirals Club Lifetime, LowValueCustomer everywhere
Posts: 6,447
They fixed my flights from last week which had the incorrect class flown and reset the flights back to 0's for all mileages.
Jun 14, 2014, 4:18 pm
#54
Join Date: Nov 2004
Location: Nashville
Programs: DL DM 3 MM AA PLAT HH Lifetime Diamond Marriott Plat AMB lifetime titanium Hertz PC
Posts: 6,187
Mine has been all over the map this week. It is still way off, and I can not tell what has and has not posted anymore. I think I have my SEA flight Monday, missing Tues from SEA to ROA and Thurs ROA to BNA. At one time this week it was right.
Jun 14, 2014, 4:52 pm
#55
Join Date: Nov 2009
Location: Savage, MN
Programs: DL PM, HY-PL, National-Executive Elite, Hilton - Gold, Marriot-Gold, IGH-Gold
Posts: 140
Mine were down about 20k in RDM and 10K in MQM's, with MQD's down a few grand yesterday. NOW, It's down about 40K RDM, and 17K MQM... and I can't even say for sure on the MQD's... WTH!
Delta IT Fail.
Delta IT Fail.
Jun 14, 2014, 7:44 pm
#56
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
I flew DHN-ATL-JNB on 9 June. All the miles posted by 10 June. As of 14 June, they took all the ATL-JNB (B/OP) MQMs and Miles away. Looks like the MQDs stayed though. Shows -- on ATL-JNB segment.
I feel better now that I know I am not the only one. Sounds like it will sort itself out in a few days.
I feel better now that I know I am not the only one. Sounds like it will sort itself out in a few days.
Jun 14, 2014, 9:17 pm
#57
Join Date: Mar 2005
Location: West of CLE
Programs: Delta DM/3 MM; Hertz PC; National EE; Amtrak GR; Bonvoy Silver; Via Rail Préférence
Posts: 5,384
Same situation happened to me. However, they gave me a 50% "UP-fare" bonus for T and Q fares, which they have now rescinded. Who knows how this is going to end.
Jun 15, 2014, 6:04 am
#58
Join Date: Jun 2011
Location: Boston
Programs: Delta Diamond, Jet Blue Mosiac, Marriott Platinum, SPG Platinum, National Executive Elite
Posts: 148
And now I just checked and my flight Tuesday has now completely disappeared. My flight on Thursday finally posted though. :/
Gotta love Delta IT.
-A
Gotta love Delta IT.
-A
Jun 15, 2014, 8:04 am
#59
Join Date: Apr 2003
Location: Southwest CT
Programs: DL Diamond and Million Miler, Marriott Titanium Elite, Hertz Pres Circle
Posts: 7,618
My flight from IAH top LGA was cancelled Friday night because of a timed out crew. My rebooked flights on Saturday, from IAH to SLC and then SLC to JFK, showed up this morning, but as having zero MQDs, zero MQMs and zero actual miles accrual. I was surprised yesterday's flights showed up so quickly, but then concerned that they showed zero miles. Hopefully, it's just this glitch that a lot of you have been experiencing. I've submitted an inquiry to Delta online.
Jun 15, 2014, 8:16 am
#60
Join Date: Mar 2005
Location: West of CLE
Programs: Delta DM/3 MM; Hertz PC; National EE; Amtrak GR; Bonvoy Silver; Via Rail Préférence
Posts: 5,384
My account got "fixed", in that 5 of the 6 segments I flew during the past week have reappeared. The missing flight segment was the first of three that I took yesterday (the later two got credited).