Delta web site - an unexpected error.

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Jan 8, 2013, 4:23 pm

BG-777Flyer

Original Poster

Join Date: Oct 2006

Location: ATL

Programs: DL DM, Marriott Titanium, Hilton Diamond

Posts: 208

Delta web site - an unexpected error.

I think the crappy award search finally crashed the web site. Currently getting an "Unexpected Error" message when I try to search for fares. Anyone else see this ?

"We apologize for the inconvenience, but an unexpected error occurred. Please try your request again and if the problem persists, call the Delta Online Customer Support Desk at 1-888-750-3284 for assistance.

Message # 500"

Jan 8, 2013, 4:29 pm

oupiglet

Join Date: Mar 2003

Location: MCO

Programs: DL Diamond, Hhonors Diamond, Intercontinental Plat, Hertz #1 Club Gold 5 Star, National Exec

Posts: 122

I'm not even getting as far as the error. Trying to book a trip and it's just stuck on the arriving soon page.

Jan 8, 2013, 4:29 pm

Ooompa Loompa

Join Date: Oct 2011

Location: SMX

Programs: DL FO

Posts: 319

They are obviously fixing the award calendar!!!

Jan 8, 2013, 4:43 pm

MSPeconomist

A FlyerTalk Posting Legend

Join Date: Sep 2009

Location: Minneapolis: DL DM charter 2.3MM

Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM

Posts: 100,413

I was able to see my account, although initially I had trouble logging in and kept getting the Unexpected Error 500 when it wanted to go into the login help page, followed by some "not supported" words.

Flight status seems to be completely dead; I just get a blue screen.

Jan 8, 2013, 4:45 pm

xliioper

FlyerTalk Evangelist

Join Date: Jul 2003

Posts: 23,062

I'm getting Jsp Servlet errors. Spewing everywhere. Woohoo!

The requested URL /content/www/en_US/skymiles/about-skymiles/earning-miles.html resulted in an error in /apps/delta/www/components/content/footer/footer.jsp.

Jan 8, 2013, 4:45 pm

R0ckybalboa

Join Date: Jan 2013

Location: Here, there, everywhere

Programs: Delta, Southwest, Marriott, Hilton

Posts: 4

Dang Delta!

Jan 8, 2013, 4:47 pm

JGfromOC

Join Date: Feb 2012

Location: LAX

Programs: DL PM | Marriott Gold | Alaska Gold

Posts: 758

They must be trying to post my MQM rollover, haha!

Jan 8, 2013, 4:52 pm

chipahoy82

Join Date: Nov 2004

Location: New York, NY

Programs: Delta GM, SPG Gold

Posts: 161

Maybe they are fixing the award engine. Maybe pigs are also flying

Jan 8, 2013, 4:53 pm

ShopAround

Join Date: Jun 2006

Location: NYC

Programs: DL PM MM SC; GE; Bonvoy Titanium; IHG Diamond

Posts: 2,310

I'm getting the same error message.

Jan 8, 2013, 4:58 pm

#10

atldlff

Join Date: Aug 2007

Location: Atlanta

Programs: DL:PM - Reserve, 2MM, FC, RW; HH: SILVER MR: SILVER

Posts: 1,225

I just spoke with the DM Desk. The booking engine for both Revenue and Award tickets is not available via Delta.com at the moment. No specific timing on the fix at this point.