Redeeming SkyMiles on Shanghai Airlines (FM)
Aug 21, 2011, 12:17 am
#1
Original Poster
Join Date: Apr 2007
Posts: 1,397
Redeeming SkyMiles on Shanghai Airlines (FM)
The adventures trying to use SkyPesos in SE Asia continue. Have had 3 DM agents tell me that they cannot book Shanghai Airlines flights using SkyMiles. Seems to be in direct contradiction with this SkyTeam news release posted on Delta's own website on Jun 21, 2011:
http://news.delta.com/index.php?s=43&item=1397
http://news.delta.com/index.php?s=43&item=1397
Effective immediately, China Eastern and Shanghai Airlines' passengers can earn and redeem frequent flyer miles when flying on all services operated by SkyTeam member airlines. Members of other SkyTeam airlines' frequent flyer programs can also earn and redeem miles when traveling on China Eastern and Shanghai Airlines-operated flights.
Aug 21, 2011, 1:02 am
#2
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The adventures trying to use SkyPesos in SE Asia continue. Have had 3 DM agents tell me that they cannot book Shanghai Airlines flights using SkyMiles. Seems to be in direct contradiction with this SkyTeam news release posted on Delta's own website on Jun 21, 2011:
http://news.delta.com/index.php?s=43&item=1397
http://news.delta.com/index.php?s=43&item=1397
So much for educated agents. First dl.dumb has no partner booking availability, so then you don't train your agents? Go figure...
Oct 2, 2013, 11:46 am
#3
Join Date: Jan 2010
Posts: 70
Anyone have any recent experience with this? I am trying to take a connector from CAN-PVG (guangzhou to Shanghai pudong). It runs at least 5 times per day and I could not find a single day on expertflyer with even one seat showing available. I looked at some of their other routes and I saw one total day where there was a flight that showed x4 from HKG-sha.
If nothing is showing, could delta manually request the seats from shanghai airlines?
If nothing is showing, could delta manually request the seats from shanghai airlines?
Oct 2, 2013, 1:01 pm
#6
Join Date: Jan 2010
Posts: 70
I have used flyingblue and wandr.me. My question is not about CZ. It is specifically about FM. The CZ flights do not have 4 seats available. Has anyone been able to book a flight on FM recently? Is Delta able to request seats that are not showing?
Oct 2, 2013, 1:33 pm
#8
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When you call DL and convince them that Shanghai is a SkyTeam member, try asking the agent to do a long sell for the exact flight number and date that you think should be available.
Can the four split up? There are many flights between CAN and PVG/SHA. You could meet up at the airport upon arrival.
SHA has many more domestic Chinese flights than PVG. If you're spending time in Shanghai, look for flights from the old Shanghai domestic airport, which is closer to much of Shanghai anyway.
Can the four split up? There are many flights between CAN and PVG/SHA. You could meet up at the airport upon arrival.
SHA has many more domestic Chinese flights than PVG. If you're spending time in Shanghai, look for flights from the old Shanghai domestic airport, which is closer to much of Shanghai anyway.
Oct 2, 2013, 2:28 pm
#9
Join Date: Jan 2010
Posts: 70
Thanks for the notes. I am going to try calling tonight. I always call the singapore office when booking, have never had a bad agent there. Part of the issue is we are already split into two bookings. (mle-can only had 2 business/2 economy) There are lots of flights where CZ has 2 seats on a couple different flights. But when they set up the original bookings, they put the 2 kids (8&4) on one booking and my wife and I on the other. Dont think it is possible to send one person from each booking on one flight and the others on the other and I am not going to send kids alone. The flight is only $100 or less through ctrip or travelzen but I am already using my open jaw elsewhere.
Oct 2, 2013, 5:45 pm
#10
Join Date: Apr 2005
Location: The Internet
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Posts: 714
You'd be much better off going on the train between these city pairs. Shanghai and Guangzhou airports are perpetually overcrowded and delayed. Also, have you checked CZ availability from both SHA and PVG? Also don't forget that MU flies between these city pairs.
* I lived in Beijing for 3 years, and moved away in February.
* I lived in Beijing for 3 years, and moved away in February.
Nov 27, 2013, 3:51 pm
#11
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Anyone with recent experience redeeming on FM? I want to update the partners master thread as well as the MU thread:
http://www.flyertalk.com/forum/delta...-thread-6.html
http://www.flyertalk.com/forum/delta...-thread-6.html
Oct 19, 2016, 8:40 pm
#13
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Oct 19, 2016, 8:44 pm
#14
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Oct 20, 2016, 8:49 am
#15
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