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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 14, 2014, 6:50 am
  #76  
 
Join Date: Aug 2009
Location: RDU
Programs: A few
Posts: 5,499
Originally Posted by bleech2
Met $5k spend before first statement closed
$450 AF posted same day first statement closed (1/8)
65k points posted in AA account day after statement closed
A few days later (Sunday), sent SM asking to close card (TC state that AF is refundable only if card is closed within 30 days of AF posting)
By that evening, the card was closed and was told AF was refunded.
Refund was credited this morning, points still in AA account.
This is awesome. Thanks for posting!
ma91pmh is offline  
Old Jan 14, 2014, 7:56 am
  #77  
 
Join Date: Nov 2008
Programs: SPG Gold, Hilton Diamon, IHG Spire
Posts: 374
Originally Posted by bleech2
Met $5k spend before first statement closed
$450 AF posted same day first statement closed (1/8)
65k points posted in AA account day after statement closed
A few days later (Sunday), sent SM asking to close card (TC state that AF is refundable only if card is closed within 30 days of AF posting)
By that evening, the card was closed and was told AF was refunded.
Refund was credited this morning, points still in AA account.
Well, it also takes them time to take back the points (if they do) so give it a few months.
Of course this is possible, but you have the risk of losing 65k

Last edited by johnnie198x; Jan 14, 2014 at 8:03 am
johnnie198x is offline  
Old Jan 17, 2014, 9:05 am
  #78  
 
Join Date: Dec 2013
Location: SMF, SNA
Programs: HH Diamond, Marriott Platinum Elite, IHG Diamond
Posts: 175
Hi all, total newbie here with my first post. Thank you everyone for sharing so much information, this site is invaluable. Speaking of the 60k Citi Executive AAdvantage Mastercard….

I just got this card in December, and have had two statement closings. By the second statement closing, I met my minimum spend requirement for the bonus 60k miles. To date, with statements closing on 12/12/13 and 1/13/14, none of my miles have posted to my AAdvantage account. In fact, on the statement, it says "Miles Accumulated…" and then "AAdvantage Miles reported to American… 0".

Is anyone else having the issue of miles not posting quickly, or at all for long periods? I would have thought that minimally, my 12/12/13 miles would be posted to AA by now. I guess I'm kind of spoiled by Chase on this, where my BA, UAL, SWA, and Marriott Chase cards post almost immediately to the respective programs.

I've called Citi, who blames AA's system merger with USAirways, and AA is pretty much impossible to get a hold of - no answers to emails I send customer service, and always a multi-hour wait on the phone. Just wondering what your experiences have been lately?
LR2013 is offline  
Old Jan 17, 2014, 9:38 am
  #79  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,456
Originally Posted by LR2013
To date, with statements closing on 12/12/13 and 1/13/14, none of my miles have posted to my AAdvantage account. In fact, on the statement, it says "Miles Accumulated…" and then "AAdvantage Miles reported to American… 0".
Welcome to FT... Yes, there are quite a few people having this problem with the Citi AA Business cards in the past month or two. See the last 50 or so posts in this thread: http://www.flyertalk.com/forum/credi...ost-first.html
MDtR-Chicago is online now  
Old Jan 17, 2014, 9:58 am
  #80  
 
Join Date: Dec 2013
Location: SMF, SNA
Programs: HH Diamond, Marriott Platinum Elite, IHG Diamond
Posts: 175
Thanks so much for the link. Good to know it's not just me, but it's still bad for all of us. I thought I had plenty of time to get these miles into my account since my target flight is in April, but looks like I'll need all that time for Citi/AA to get their act together, LOL.
LR2013 is offline  
Old Jan 18, 2014, 8:15 am
  #81  
 
Join Date: Jul 2011
Location: NYC
Programs: Mileage Plus, Aadvantage, Skymiles, Marriott, Priority Club, SPG, Amtrak, Hertz
Posts: 834
Originally Posted by johnnie198x
Well, it also takes them time to take back the points (if they do) so give it a few months.
Of course this is possible, but you have the risk of losing 65k

Please keep us updated.
Kay_nyc is offline  
Old Jan 18, 2014, 8:24 am
  #82  
 
Join Date: Feb 2013
Location: MKE
Posts: 73
Originally Posted by Kay_nyc
Please keep us updated.
I've looked through the card's TC multiple times, and can't find anything that would indicate they would clawback the miles unless I returned merchandise that would put me under the min spend. But if anything happens I'll post it.
bleech2 is offline  
Old Jan 18, 2014, 2:40 pm
  #83  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Is there a reason this offer is separated from the general thread on AA/Citi cards?

Wondering because: (a) the other thread is pretty all-inclusive, and I'm wondering what the ramifications of a separate 60k thread are...specifically: (b) if this card is somehow exempt from the non-churning as of August 2013.

Would like to apply...a lot of AA travel coming up...want the AC access...but not going to apply if I won't get the points.
pricesquire is offline  
Old Jan 18, 2014, 3:11 pm
  #84  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
I got mine today after applying Thursday. Platinum/Gold/AMEX cards within the past year or so:
Jan 2013: MC plat and AMEX select
April 2013 MC gold
July 2013 Visa plat X 2

This card does seem to be totally separate from other Citi AA products. On the phone to recon, I asked that they close and move CL from one of the July cards to this one. The rep replied 'We can do that, you already got the points from that one, right?' Yep. Yes ma'am I did
KennyBSAT is offline  
Old Jan 19, 2014, 5:53 am
  #85  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by KennyBSAT
I got mine today after applying Thursday. Platinum/Gold/AMEX cards within the past year or so:
Jan 2013: MC plat and AMEX select
April 2013 MC gold
July 2013 Visa plat X 2

This card does seem to be totally separate from other Citi AA products. On the phone to recon, I asked that they close and move CL from one of the July cards to this one. The rep replied 'We can do that, you already got the points from that one, right?' Yep. Yes ma'am I did
I'm confused by your abbreviations. (Sorry, haven't had my coffee yet.) Are you saying you applied for this card after having open Citi AA cards already??
pricesquire is offline  
Old Jan 19, 2014, 7:35 am
  #86  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by pricesquire
I'm confused by your abbreviations. (Sorry, haven't had my coffee yet.) Are you saying you applied for this card after having open Citi AA cards already??
Yes, 5 open Citi AA cards, all opened according to the rules at the time, none of which were the Executive card that carries the $450 annual fee.
KennyBSAT is offline  
Old Jan 19, 2014, 8:50 am
  #87  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Thanks Kenny.

Part of me wants to apply now..the other part says "wait and make sure Kenny gets his bonus!"
pricesquire is offline  
Old Jan 19, 2014, 9:21 am
  #88  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
You shouldn't have to wait long - statement closes Jan 26. Based on post 74 of this thread and the last 5 pages or so of the regular Citi AA thread, miles posting on the first statement is a VMWVLV situation.
KennyBSAT is offline  
Old Jan 19, 2014, 2:22 pm
  #89  
 
Join Date: Jan 2013
Posts: 322
Closed card about 60 days after opening, received 60k bonus miles, had the full $450 AF refunded. Was even offered a retention bonus to keep it open. Will report if a clawback occurs.

Last edited by flyertalkingallday; Jan 20, 2014 at 1:14 am
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Old Jan 19, 2014, 3:13 pm
  #90  
Suspended
 
Join Date: Jan 2013
Location: Barcelona
Posts: 3,317
Originally Posted by KennyBSAT
You shouldn't have to wait long - statement closes Jan 26. Based on post 74 of this thread and the last 5 pages or so of the regular Citi AA thread, miles posting on the first statement is a VMWVLV situation.
Thanks, Kenny! Look forward to hearing back.
pricesquire is offline  


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