View Poll Results: What do you think was the most negative feature of OnePass for 2008/2009?
Elite bonus reduction (25% less for silver and platinum)
65
24.25%
Increased award issuance/change/redeposit fees for elites
60
22.39%
Elimination of free same-day standby
64
23.88%
Increase of award rates in select markets
2
0.75%
50% EQM / 0 EQPs for discounted economy fares not booked at Continental.com
47
17.54%
Loss of 500 mile earning minimums for non-elites
10
3.73%
Checked baggage fees (First bag no longer free for non-elites)
8
2.99%
Other feature/change (please post below)
2
0.75%
Increased BF upgrade copay fees
10
3.73%
Voters: 268. You may not vote on this poll
What do you think was the most negative feature of OnePass for 2008/2009?
Feb 2, 2009, 8:27 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
What do you think was the most negative feature of OnePass for 2008/2009?
What do you think was the most negative feature of OnePass for 2008/2009?
Please participate in the poll and discuss below!
Please participate in the poll and discuss below!
Feb 2, 2009, 8:42 pm
#2
Join Date: Oct 2007
Location: EWR
Programs: Il Postino della PWP, CO, TrueBlue, Priority Club
Posts: 5,190
I picked the checked bag fees since I'm a non-elite and would affect my domestic leisure flying, but I was tempted to select 'other' for the increased BF upgrade co-pay.
Feb 2, 2009, 8:43 pm
#3
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Feb 2, 2009, 8:46 pm
#4
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
Plats have to pay fees? 
The top tier needs to be fee-free.
The top tier needs to be fee-free.
Feb 2, 2009, 8:51 pm
#5
Join Date: Dec 2004
Posts: 1,613
The award change/redeposit fee rising from $35 to $150 for Golds (and Silvers and non-elites)? 
Feb 2, 2009, 8:52 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
I think the second half of #2 and 3 are the same thing. And I'm not a fan at all.
The jacking up of reward change fees for lesser elites will actually likely affect me more, but I really hate the standby decision.
The jacking up of reward change fees for lesser elites will actually likely affect me more, but I really hate the standby decision.
Feb 2, 2009, 8:55 pm
#7
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Feb 2, 2009, 8:58 pm
#8
FlyerTalk Evangelist
Original Poster
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,432
Feb 2, 2009, 9:11 pm
#9
Join Date: Jan 2005
Location: New York, NY (USA)
Programs: hardly any
Posts: 851
The loss of free same-day standby.
Thank you, xyzzy, for posting this question and for providing so many choices for us. I had actually forgotten how badly the situation has deteriorated over the course of the year. If possible, I could have selected each and every choice as the 'most' negative depending on which flight I was thinking about.
I selected the loss of free same-day standby as the worst. In several cases, because I arrived early at the airport my luggage actually went out on the earlier flight at no extra charge, without my knowledge and without my permission. I myself however was prevented from doing so. Way to go, Continental! Way to go!!
And then Continental put forward the claim of 'security concerns' as to why we must travel on the same flight as our luggage. The lack of management integrity is appalling especially when the management team falsifies the claims of 'security concerns.'
I selected the loss of free same-day standby as the worst. In several cases, because I arrived early at the airport my luggage actually went out on the earlier flight at no extra charge, without my knowledge and without my permission. I myself however was prevented from doing so. Way to go, Continental! Way to go!!
And then Continental put forward the claim of 'security concerns' as to why we must travel on the same flight as our luggage. The lack of management integrity is appalling especially when the management team falsifies the claims of 'security concerns.'
Feb 2, 2009, 9:42 pm
#10
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,762
The no free standby for anyone are a slap in the face and the change/redeposit fees are a kick to the ramekinless nuts.
Feb 2, 2009, 9:43 pm
#11
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
While some of the items are very significant, I still think 50% EQM for cheap fares is non-competitive since business travelers have to book at corporate sites which restrict options/variables. Other majors give full 100% on all fares.
The 100% for co.com is a 50% bonus on the base 50%.
The 100% for co.com is a 50% bonus on the base 50%.
Feb 2, 2009, 10:12 pm
#12
Join Date: Dec 2007
Location: Austin, TX
Programs: UA Silv; Hyatt Plat, Priority Club, SPG G, HHonors G, Marriott S; Hertz 5*; AA, WN, Pan Am!
Posts: 819
B-Ups (and the subsequent fare increases... goodbye 2 EQPs for me)
Feb 2, 2009, 10:24 pm
#13
Join Date: Feb 2007
Location: WAS
Programs: UA Premier Gold
Posts: 405
It was hard... I wanted the easy answer, "All of the above!"
I went with the increased award fees. I find this really upsetting because it makes awards even more difficult for me to book than they were. The sweet spot for finding seats is so far out, the details of my trips are spotty. But I don't want to buy if I'm going to be gouged for any modifications to my plans. I can wait, and not get seats, or book immediately, and get screwed later. Lose-lose.
Some of those "enhancements" don't directly affect me, but I still recognize how awful they are.
I went with the increased award fees. I find this really upsetting because it makes awards even more difficult for me to book than they were. The sweet spot for finding seats is so far out, the details of my trips are spotty. But I don't want to buy if I'm going to be gouged for any modifications to my plans. I can wait, and not get seats, or book immediately, and get screwed later. Lose-lose.
Some of those "enhancements" don't directly affect me, but I still recognize how awful they are.
Feb 3, 2009, 7:40 am
#14
Join Date: Mar 2006
Location: Houston
Programs: CO Plat; Marriott Silver; Hilton Gold
Posts: 623
The reduction in bonus miles was the most negative for me.
I do not travel for business. If I did, I would have major issues with the new standby policy.
I do not travel for business. If I did, I would have major issues with the new standby policy.
Feb 3, 2009, 9:19 am
#15
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,521
Voted for same-day-standby.....
Probably would have voted differently if I wasn't PLAT.
Probably would have voted differently if I wasn't PLAT.