Citi Account Shutdown (2016)
#31
Join Date: Dec 2008
Posts: 377
Unfortunately, yes I'm waiting for an offer better than the standard AS one before I apply and try to get back into BOA's good graces.
#33
Join Date: Dec 2008
Posts: 377
If you find out, please let the rest of us know. The general understanding with almost all of the CC issuers is if you're blacklisted, it will be years before you'll be able to get approvals with that CC issuer. But no one knows for certain how long that will be.
#34
Join Date: Apr 2006
Posts: 352
For those who got shutdown by Citi for MS/churning, is there a way to find out if you are BL'ed without a HP? Or they will pull then deny?
#36
Join Date: Feb 2009
Posts: 6,606
Since I had ~ 25 and my wife had ~20 Citi Hilton Visa cards ( plus other Citi cards ) I'm guessing we would have both been shut down.
#37
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
If you get annual fees waived / credited by Citi during retention calls, that's their choice. But if you trick your way into getting Citi to refund an annual fee only because of rules (that the government, not Citi, set up) that allow a refund of the annual fee within N days, that's your choice, and may not be to Citi's liking, especially if they see you repeating that trick a lot.
Obviously, that's a situation it's impossible to get into with either no-AF HH Visa cards, or with AA Gold/Plat MC cards or business MC cards, because they have no annual fee at all in the former case or have the first year annual fee officially waived in the latter case. It's only a situation possible with a couple Citi cards, such as the AA Executive and I think also one of the TYP cards.
The Citi AA Exec can no longer be "frequently" churned, but there was a period of time when it could be, and I know people were discussing "tricks" to avoid the steep annual fee while still earning the bonus, but I didn't follow it closely enough to know whether Citi ever shut people down for that or not. But I would assume that if Citi ever shut down people for churning, it would be for that kind of "super aggressive" churning, not simply for "frequent" churning. (Just as in some places, it's even easier to get a nasty driving ticket for "aggressive" driving than just for exceeding the speed limit.)
Last edited by sdsearch; Feb 8, 2016 at 7:18 pm
#38
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
Appears that wife and I got shut down. 0 CLs on several cards. We're not super aggressive Citi churners, 2 cards in 2015 each. Don't MS on these cards either. Some of the cards that were shut down are cards that we've had 2-4 years that we paid the annual fees on last year. Really no idea what the trigger is here. Lost about 53K in a Premier account, will see if it can be cashed out.
#39
Suspended
Join Date: Sep 2014
Posts: 3,072
That's odd. Have you checked your credit reports? Anything going on there?
#40
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
Shouldn't be anything that I know of. Didn't get but another 1-2 cards whole of last year. Figured WTH and tossed an app in tonight and got instant deny - so guess it's welcome to the blacklist
#41
Join Date: Dec 2008
Posts: 377
If none of those things, seems like a rare, unfortunate anomaly.
#42
Join Date: Feb 2012
Location: SEA
Posts: 28
have you billpayed them from walmart or received billpays from other people?
Appears that wife and I got shut down. 0 CLs on several cards. We're not super aggressive Citi churners, 2 cards in 2015 each. Don't MS on these cards either. Some of the cards that were shut down are cards that we've had 2-4 years that we paid the annual fees on last year. Really no idea what the trigger is here. Lost about 53K in a Premier account, will see if it can be cashed out.
#43
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Appears that wife and I got shut down. 0 CLs on several cards. We're not super aggressive Citi churners, 2 cards in 2015 each. Don't MS on these cards either. Some of the cards that were shut down are cards that we've had 2-4 years that we paid the annual fees on last year. Really no idea what the trigger is here. Lost about 53K in a Premier account, will see if it can be cashed out.
You're not MSing with Citi CCs or even churning them, so yeah, this is a puzzler. Have you opened any Citi bank accounts and funded them with credit cards or deposited MOs into them? How did you make CC payments to your Citi accounts? Were you churning other CCs somewhat heavily or carrying high balances at statement closing with any CC issuers?
If none of those things, seems like a rare, unfortunate anomaly.
If none of those things, seems like a rare, unfortunate anomaly.
If you haven't done any of the above asked, then you need to check your credit reports to see if any errors showing up there.
#44
Join Date: Feb 2011
Location: CVG
Programs: Hyatt Giraffe
Posts: 1,664
Some additional info:
No deposit accounts with citi so therefore no funding with CC nor MO activity. MS with WF but extremely aware of statement cuts for utilization, no screwups in 2015. Went and counted, 5 cards opened in 2015 total (2 WF 2 Citi 1 Discover IT) spread out throughout the year. Last Citi was 9 or 10/15.
No BP from other people. Yes to WMBP and MS for minimum spend. On my citi hilton I did MS $10K for anniversary night earlier in 2015. I do want to point out however, that it's not consistent what cards were closed and remain open between my wife and myself, who have very similar profiles. Some cards that were closed literally only thing were annual fees we paid in 2015.
No deposit accounts with citi so therefore no funding with CC nor MO activity. MS with WF but extremely aware of statement cuts for utilization, no screwups in 2015. Went and counted, 5 cards opened in 2015 total (2 WF 2 Citi 1 Discover IT) spread out throughout the year. Last Citi was 9 or 10/15.
No BP from other people. Yes to WMBP and MS for minimum spend. On my citi hilton I did MS $10K for anniversary night earlier in 2015. I do want to point out however, that it's not consistent what cards were closed and remain open between my wife and myself, who have very similar profiles. Some cards that were closed literally only thing were annual fees we paid in 2015.
#45
Suspended
Join Date: Sep 2014
Posts: 3,072
Is your wife heavy into MS? Sometimes household members get shut down simply as a result of another household member's shutdown.
The WMBP could also be a red flag, understandably. From a bank's perspective, it simply doesn't make sense for people to run up $10,000 CC bills but then use a service like WMBP to make the payment(s). In the bank's eyes, if you have $10,000 from a source other than MS, you should have a bank account.