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AA COO letter to employees after meeting with TSA about wait times (May 2016)

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AA COO letter to employees after meeting with TSA about wait times (May 2016)

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Old May 20, 2016, 6:21 pm
  #16  
 
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Originally Posted by Oformula
My viewpoint is that when a budget is cut by hundreds of millions on a routine basis, the affected employees don't start working for free. Do you know where the TSA can find some that will?
Given the number of TSA employees who were always standing there doing nothing, I do not believe that the "affected" employees are being affected in an inappropriate way (nor are they being asked to work for free: I don't know where that comes from). In fact, I am still seeing some, albeit not as many, standing around doing nothing.
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Old May 20, 2016, 7:23 pm
  #17  
 
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Originally Posted by Ord Liza
In fact, I am still seeing some, albeit not as many, standing around doing nothing.
Supervisors...
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Old May 20, 2016, 7:33 pm
  #18  
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How is the TSA underfunded? Not too long ago passengers were paying $5 each way ($2.50 for a single flight journey). Then Congress raised that to $7.50 each way. Moreover, the passengers there are, the more money comes in from the fee collection. Is the 9/11 fee going into a general fund and then being appropriated to the TSA? Or is the revenue from the fee specifically earmarked for the TSA (kind of like social security taxes)?
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Old May 20, 2016, 7:47 pm
  #19  
 
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Originally Posted by Fanjet
How is the TSA underfunded? Not too long ago passengers were paying $5 each way ($2.50 for a single flight journey). Then Congress raised that to $7.50 each way. Moreover, the passengers there are, the more money comes in from the fee collection. Is the 9/11 fee going into a general fund and then being appropriated to the TSA? Or is the revenue from the fee specifically earmarked for the TSA (kind of like social security taxes)?
The Republicans in Congress mandated that a % of all TSA fees be used to pay down the deficit, before any revenue is allowed to go to screening. Then, TSA gets the table scraps.

http://www.usatoday.com/story/travel...-fee/12849631/
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Old May 20, 2016, 7:51 pm
  #20  
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Didn't stay (if it ever was) an AA topic very long.
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Old May 20, 2016, 8:43 pm
  #21  
 
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deleted.

Last edited by Flyer78; May 20, 2016 at 9:23 pm
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Old May 20, 2016, 8:44 pm
  #22  
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Given how quickly and thoroughly this topic seems to be going on tangent, apparently there's little to relate to regarding AA and this topic. As a result, it will move to a more appropriate forum, with a referral link left in the original forum forbthosevwho wish to participate.

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Old May 20, 2016, 10:45 pm
  #23  
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Originally Posted by Fanjet
How is the TSA underfunded? Not too long ago passengers were paying $5 each way ($2.50 for a single flight journey). Then Congress raised that to $7.50 each way. Moreover, the passengers there are, the more money comes in from the fee collection. Is the 9/11 fee going into a general fund and then being appropriated to the TSA? Or is the revenue from the fee specifically earmarked for the TSA (kind of like social security taxes)?

The ticket security fee goes to the general fund, not to TSA. TSA gets its money through the budget process like all other federal agencies.
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Old May 21, 2016, 12:26 am
  #24  
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Originally Posted by lobo411
The Republicans in Congress mandated that a % of all TSA fees be used to pay down the deficit, before any revenue is allowed to go to screening. Then, TSA gets the table scraps.
Apparently the Democrats who controlled the Senate at the time didn't seem to object to it. Or the President who had to sign it into being. And it really isn't paying down the deficit. It's increasing the revenues to better cover their actual spending. Not that it makes it any better.
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Old May 21, 2016, 1:43 am
  #25  
 
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Originally Posted by FWAAA
In 2000, the airlines spent less than $300 million on about 18,000 screeners. Today, the TSA spends about 25 times that amount for about 54,000 personnel on airport screening.

The former may have been too little, but the latter appears to be somewhat costly and not very efficient.

Yes, like a magic rock, the TSA has "prevented" all tiger attacks.

Still, there should be some way to streamline the process without simply throwing more money at it.
If the old effective system employed ~18000 screeners and cost less then $300 million, and the new system costs $8 billion and ~54000 staff to do a worse job, there is clearly something wrong.

Of course, given the amount of staff TSA has that don't do anything useful, they might only have ~18000 people doing any work.
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Old May 21, 2016, 1:31 pm
  #26  
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It doesn't seem that any leaders have the right solutions to the problem either. The notion of having airlines waive their checked baggage fees? Well, there's two things wrong with that. 1.) One of the wrost TSA-delayed airports is MDW (WN's largest operation). And 2.) Checked baggage still needs to be screened by the TSA. So what will happen is that the passengers will get through security in time to make their flights, but their checked luggage won't. And given how much airlines make in baggage fees would suggest there are already a large percentage of passengers who check their baggage. And then there are passengers (like me) who get their baggage fees waived with status, but still have no desire to check their luggage as it adds to the travel time on the arrival side.

I'm beginning to think that TSA Pre-Check is the problem. As not enough passengers have signed onto the program. But those airports still have TSA staff and separate screening lines dedicated to it.
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Old May 22, 2016, 11:44 am
  #27  
 
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So, AA is going to spend money to promote PreCheck. Why not just use that money to pay for passengers to enroll in PreCheck? Clearly, the current advertising campaign by TSA itself hasn't yielded enough enrollees; why should AA's advertising campaign do any better? Skipping the advertising step and skipping ahead to direct enrollment might actually be more effective.
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Old May 22, 2016, 12:00 pm
  #28  
 
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Originally Posted by jkhuggins
So, AA is going to spend money to promote PreCheck. Why not just use that money to pay for passengers to enroll in PreCheck? Clearly, the current advertising campaign by TSA itself hasn't yielded enough enrollees; why should AA's advertising campaign do any better? Skipping the advertising step and skipping ahead to direct enrollment might actually be more effective.
Directly enrolling people doesn't get them fingerprinted and that's what the government wants, fingerprints.
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Old May 22, 2016, 12:20 pm
  #29  
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Originally Posted by jkhuggins
So, AA is going to spend money to promote PreCheck. Why not just use that money to pay for passengers to enroll in PreCheck? Clearly, the current advertising campaign by TSA itself hasn't yielded enough enrollees; why should AA's advertising campaign do any better? Skipping the advertising step and skipping ahead to direct enrollment might actually be more effective.
The program is as badly handled as everything else TSA touches.

Constant complaints about people showing up with an appointment, only to find the office closed, relocated, or very long waits. The locations make no sense at all - often miles from any airport, probably chosen because someone's getting a kickback from the leases.

Meanwhile, closed Pre lanes or Pre lanes where the Pre experience is limited to shoes on isn't the best advertising for the service.

I've never heard of anyone showing up for a GE appointment, only to find the office closed or relocated.
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