CSP/Visa Sig (Allianz) Purchase Protection
#16
Original Poster
Join Date: May 2010
Programs: United 1K, Hilton Diamond, Starwood Platinum, Hertz Presidents Circle
Posts: 180
Just an update: The Examiner called me and stated that they were able to confirm GeekSquad pricing (thanks Internet) and that once a receipt for a replacement was received, I would get a check.
Submitted the receipt on Saturday after purchasing it with Amex.
Submitted the receipt on Saturday after purchasing it with Amex.
#17
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Thanks for posting the ordeal though, so we know it is a hassle to claim this benefit with CSP.
#18
Original Poster
Join Date: May 2010
Programs: United 1K, Hilton Diamond, Starwood Platinum, Hertz Presidents Circle
Posts: 180
Quick update:
They lost the receipt I sent them via email last Saturday but then they found it this Thursday. I was told it would take up to 5 business days to validate the receipt.
They lost the receipt I sent them via email last Saturday but then they found it this Thursday. I was told it would take up to 5 business days to validate the receipt.
#20
Original Poster
Join Date: May 2010
Programs: United 1K, Hilton Diamond, Starwood Platinum, Hertz Presidents Circle
Posts: 180
The receipt was "validated" on August 30th by some sort of magic and a check was sent out. All in all, took about two hours of phone time and 31 days from start to finish to process a sub-$100 claim.
Never again.
Never again.