ACCOUNT CANCELED, 360K miles loss!!!
#61
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We wondered whether we can force AM to submit direct evidence, but no-one has run a test case here to our knowledge, even with all the confiscations going on.
I don't think HK agents are that smart as you say the US ones are. They act only when the ticket has already been cancelled by revenue protection acting on some form of heuristics.
Keep in mind CX check in tickets issued by AAdvantage, BAEC, QF FF etc, and have no business (incentive) to perform revenue protection for those programs. In fact, doesn't this happen in the US also ("Oh, my cousin is sending me on this AA trip with a free ticket from some British program...") (moral of story: don't piss in your own pond, or sell tickets on your FFP's own carrier)
I don't think HK agents are that smart as you say the US ones are. They act only when the ticket has already been cancelled by revenue protection acting on some form of heuristics.
Keep in mind CX check in tickets issued by AAdvantage, BAEC, QF FF etc, and have no business (incentive) to perform revenue protection for those programs. In fact, doesn't this happen in the US also ("Oh, my cousin is sending me on this AA trip with a free ticket from some British program...") (moral of story: don't piss in your own pond, or sell tickets on your FFP's own carrier)
#62
Join Date: Dec 2012
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Did you ever receive any money at all from the exes or family? Or anything else in return for the tickets (i.e. They bought you a ticket on another airline or hotel rooms in return, or gave you something else in return for the tickets)? If so, that is the same as selling the miles. If you received anything in return for booking the tickets, it is against the T&C. In other cases posted here on FT, airport agents will ask the traveller how much they paid for the ticket. The wrong answer could be what got you in trouble here.
#63
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#64
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#65
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I strongly believe that revenue management jobs won't exist in a few years as machine learning/deep learning/AI become better at identifying the right prices.
So maybe it won't be an issue in the future :-)
They did this with such consistency we become Pavlov's dogs - we're rejecting the £5 cash fare because we are aware the £3 miles fare will be available close-in.
I think they're aware of this, and are reducing the consistency - not so much as letting seats fly empty but selling them for a pittance, but cash.
There's some anger in this board that partners' currencies are comparably favorable to use close-in (AA, AS)
I think they're aware of this, and are reducing the consistency - not so much as letting seats fly empty but selling them for a pittance, but cash.
There's some anger in this board that partners' currencies are comparably favorable to use close-in (AA, AS)
CX is restricted by Oneworld and Partner agreements around pricing and availability which doesn't help capitalize on the situation either.
Perhaps one way to address this is to have guaranteed award availability X/times annually if you achieve certain status (think BA GGL benefits).
#66
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Keep in mind CX check in tickets issued by AAdvantage, BAEC, QF FF etc, and have no business (incentive) to perform revenue protection for those programs. In fact, doesn't this happen in the US also ("Oh, my cousin is sending me on this AA trip with a free ticket from some British program...") (moral of story: don't piss in your own pond, or sell tickets on your FFP's own carrier)
#67
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#68
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#69
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I don't think it's against T&C to collect miles to burn on family member(s). I reckon if I am accused of sale after redeeming for my brother, and I turn up to tribunal with both our birth certificates, CX will have a hard time explaining how a sale occurred.
#70
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Agree with Ausriver: if they start auditing family redemptions (e.g. maternal or paternal uncles) then AM risk generating enough false positives to be hauled through the courts and/or the press.
I don't think it's against T&C to collect miles to burn on family member(s). I reckon if I am accused of sale after redeeming for my brother, and I turn up to tribunal with both our birth certificates, CX will have a hard time explaining how a sale occurred.
I don't think it's against T&C to collect miles to burn on family member(s). I reckon if I am accused of sale after redeeming for my brother, and I turn up to tribunal with both our birth certificates, CX will have a hard time explaining how a sale occurred.
#71
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I think that you are missing the point. When a carrier finds award redemptions going to people who are otherwise engaged in shady dealings such as purchasing from known miles brokers, that is not direct evidence that OP is engaged in fraud. But, it is an indicator and it focuses attention on him and it causes the inquiry to proceed. In other words, it is worth the effort to look at his conduct.
https://www.flyertalk.com/forum/brit...l#post26815157
BAEC has been hit by rampant sales of its Avios on Taobao Cathay and Dragon Air avail? - tons of seats...then no seats . It appears Mainland miles traders have taken advantage of BAEC's PRC partners' non-compliance with name matching rules to directly credit buyers, who then redeem for themselves.
BAEC imposed a block on CX/KA redemptions within 6-7 days of departure.
AM did nothing even though the same articles cited AM miles are also available for sale on Taobao. Nor did any other OW partner program.
If the carrier cared as you asserted, shouldn't it be AM who did the blocking?
Last edited by percysmith; Jan 19, 2017 at 9:49 pm
#72
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If you meant to say the *FFP* found evidence a member is buying from a broker, then I agree.
But the carrier is neutral or maybe even apathetic in all this. It would be like expecting Countrywide to be concerned about the subprime loans it was going to sell to i-banks for packaging into MBS.
Even if the carrier didn't like it - for instance in the case when CX was getting tired of AA taking too many of its TPAC F award seats for 67.5K, the response will be either to raise the reimbursement amount charged to AA, or to restrict its visibility to AA, or both.
But the carrier is neutral or maybe even apathetic in all this. It would be like expecting Countrywide to be concerned about the subprime loans it was going to sell to i-banks for packaging into MBS.
Even if the carrier didn't like it - for instance in the case when CX was getting tired of AA taking too many of its TPAC F award seats for 67.5K, the response will be either to raise the reimbursement amount charged to AA, or to restrict its visibility to AA, or both.
Last edited by percysmith; Jan 19, 2017 at 11:51 pm
#73
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Could it be because AVIOS redemptions for short haul flights require less miles/points? Which makes them favorable?
I think you may be barking up the wrong tree. Look at this example:
https://www.flyertalk.com/forum/brit...l#post26815157
BAEC has been hit by rampant sales of its Avios on Taobao Cathay and Dragon Air avail? - tons of seats...then no seats . It appears Mainland miles traders have taken advantage of BAEC's PRC partners' non-compliance with name matching rules to directly credit buyers, who then redeem for themselves.
BAEC imposed a block on CX/KA redemptions within 6-7 days of departure.
AM did nothing even though the same articles cited AM miles are also available for sale on Taobao. Nor did any other OW partner program.
If the carrier cared as you asserted, shouldn't it be AM who did the blocking?
https://www.flyertalk.com/forum/brit...l#post26815157
BAEC has been hit by rampant sales of its Avios on Taobao Cathay and Dragon Air avail? - tons of seats...then no seats . It appears Mainland miles traders have taken advantage of BAEC's PRC partners' non-compliance with name matching rules to directly credit buyers, who then redeem for themselves.
BAEC imposed a block on CX/KA redemptions within 6-7 days of departure.
AM did nothing even though the same articles cited AM miles are also available for sale on Taobao. Nor did any other OW partner program.
If the carrier cared as you asserted, shouldn't it be AM who did the blocking?
#74
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#75
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lol.. maybe if you get asked that in the US, you just plead the 5th?