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Old Nov 23, 2013, 9:04 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: maortega15
The Cathay Pacific Inflight Experience FAQs.

For information on CX equipment registration, new addition and retrofit status, and which equipment operate to which destinations:

Fleet, Route, Configuration Details about entire CX and KA Fleet:
* CX and KA Fleet: Cathay Pacific (CX) and Cathay Dragon (KA) Fleet, Route and Configuration Guide



I’m looking at Cathay’s schedules and don't know what “Equipment” is meant by the three letter code. What do all the different three letter alphanumeric codes mean?

Cathay's schedules only display the IATA standard three letter alphanumeric codes for aircraft type (i.e. 773, 772, 333, 350 and 77W) rather than Cathay's own three letter alphanumeric equipment codes. The table below lists Cathay's internal three letter equipment codes, together with a breakdown of the types of seats installed on that particular aircraft.

Code:
Code  Operates     First Class   Business Class   Premium Econ.  Economy Class
 LONGHAUL 
 33E   Long Haul    -             Cirrus           No             Cradle
 33K   Long Haul    -             Cirrus           Yes            Cradle
 35G   Long Haul    -             New Cirrus       Yes            New cradle 
 77G   Long Haul    -             Cirrus           Yes            Cradle
 77H   Long Haul    Suite         Cirrus           Yes            Cradle 
 -------------------------------------------------------------------------------
 REGIONAL
 33P   Regional     -             Regional         No          Hard Shell/Cradle
 772Z  Regional     No            Regional         No              Cradle
 73Z   Regional     No            Regional         No             Hard shell
 
See this link for pictures of the different types of business class seats: Cathay Pacific Business Class seats

Which of Cathay’s aircraft operate where?
We unofficially divide Cathay's aircraft into two types of product:
  • Long Haul (77G, 77H, 33E, 33K and 35G); and
  • Regional (33P, B772Z, 73Z).

We also unofficially divide Cathay's destination network into three zones:
  • Long Haul (Europe, North America, Australia, New Zealand);
  • Medium Haul (Middle East and India); and
  • Regional (rest of Asia).

Generally, aircraft are deployed as follows:

1. If you are flying to a Long Haul zoned destination, your flight will ALWAYS be operated by a Long Haul aircraft.
Sometimes when looking at the schedule, it will show that your aircraft is 773 for a long haul destination. So long as you are flying to or from a Long Haul zoned destination your flight will ALWAYS be on a 777-300ER with Long Haul Product. Cathay's regional "773" has derated engines and it is simply physically impossible for them to fly to Europe or North America.

2. If you are flying to a Medium Haul zoned destination, the type of product on your flight will DEPEND on your specific destination and flight number.
Certain destinations are always served by Long Haul product, while other destinations might be served by Long Haul product on certain flights only. Generally these flights are "sticky", i.e. they are always scheduled to be operated by Long Haul products. However, unlike Long Haul destinations, these "sticky" Medium Haul zoned Long Haul product flights may sometimes, but rarely be subject to aircraft swaps to a Regional product due to operational (tech problems) requirements.

3. If you are flying to a Regional zoned destination, you may get EITHER a Regional product or a Long Haul product.
Certain regional destinations have "sticky" flights operated by Long Haul product; other regional destinations see Long Haul product on an ad hoc basis.



What is the best way to definitively determine which aircraft is scheduled on the particular flight I want to take?

Look at the seat map of the aircraft assigned to your flight. This can be done in one of two ways:

1. If you have an existing booking and are flying in Business Class, log in to Manage My Booking on cathaypacific.com. Pull up the seat map (select my seat) and look at the seat map (using the guide below) to ascertain the equipment currently assigned to your flight.

2. If you have not made a booking, or are travelling in Economy Class (and hence you do not have access to a JCL seat map) you can still use the purchases page to ascertain the configuration of the generic aircraft code you are given. Make a dummy booking for Business Class and then at the entry of traveller's details page to choose a seat, which will bring up the seat maps. The trick is to identify the layout: any aircraft which has more than two seats windowside (e.g. 2-2-2 or 2-3-2 configuration) in Business Class will be Regional product.

Be warned that aircraft switches between type are extremely common on regional flights, depending on maintenance requirements.


Will I get an amenity kit in First/Business class on my flight?

Long haul zoned flights: Yes
Medium Haul: Only on overnight sectors
Regional: No even if your regional flight is an overnight redeye.
Business Class Amenity Kits
First Class Amenity Kits

What is considered a regional flight and medium haul flight
Regional - Mainland China (PEK, PVG), Japan (CTS, FUK, KIX, HND, NGO, NRT), Indonesia (CGK, DPS, SUB), Malaysia (KUL), Philippines (CEB, MNL), Singapore (SIN), South Korea (ICN), Thailand (BKK)
Medium haul - India (BOM, DEL, HYD, MAA), Maldives (MLE), Middle East (BAH, DXB, RUH), Sri Lanka (CMB)

What will I eat on my flight?

Here are the most recent links to menus:

Links to menus
Discuss your meal options here


What are the seats like on Cathay Pacific?

You can find details and pictures of the different classes of travel at the Cathay Pacific website: Travel Classes


Where can I see seat maps for Cathay Pacific?

Cathay Pacific Seat Maps


What are the best seats in First Class?

777
1A, 1K, 2A and 2K are essentially the same seat. Similarly 1D and 2D are similar to each other.

Row 1 is closer to the galley so may be slightly noisier during meal times. The entry for suites 1D and 2D are on the right-hand aisle (i.e. the same aisle as 1K and 2K). This means that 1A and 2A could have less foot traffic. However, sometimes that this is compensated for by cabin crew using the left-hand aisle when they need to access the forward galley.

When flying long haul business class on a 777, is it better to sit in the "mini cabin" at the front, or in the second section?


There are a number of threads on this topic, which is open to personal opinion. Please do a search on the terms "mini cabin" "dorm room". These threads have some common opinions:
12D or 12J or the other part of J
12A or 16K on 77W New J Class?
How to get seat assignment for 11D & 11G on the 777-300ER?

What are the best Business Class seats on a A330 (long haul)?

The A330s have the "Reverse Herringbone" seats, also referred to as "Cirrus" or "New Business Class". The seat configuration is 1-2-1. The window seats are angled towards the window, and the middle pair of seats are angled towards each other. There are two cabins - rows 11-18 in Zone A between doors 1 and 2; and rows 19-22 in Zone B just behind door 2. The second cabin is smaller but there will be foot traffic from Economy Class passengers during door 2 during boarding. Row 18 is missing a window.

What are the best Business Class seats on a 777 (long haul)?

777s have the "Reverse Herringbone" seats, also referred to as "Cirrus" or "New Business Class". The seat configuration is 1-2-1. The window seats are angled towards the window, and the middle pair of seats are angled towards each other.
77G (3-class aircraft without First class)
Row 19 is missing both windows.


77H
There are two cabins; a main cabin in Zone B between doors 2 and 3 consisting of rows 15-26 and a smaller "mini-cabin" forward of doors 2 and behind the First Class cabin consisting of rows 11-12. Some like the quiet and privacy of the mini-cabin; while others prefer the spaciousness of the main Business Class cabin.

Note missing windows on the 77H as follows:
15A is missing both windows.
16K is missing one window.
21AK is missing the window nearest the pax's head.
24AK is missing the window nearest the pax's feet.

What are the best seats in Regional Business Class?

There is only one cabin in Regional Business Class. Generally you should have a look at the seat maps and find a seat that pleases you based on proximity to galleys and lavatories.


What are the best Business Class seats for a couple: Long Haul New Business Class?

The center seats D/G allow couples to be able to face each other and have a conversation over the partition. You are able to slide your seats forward to make conversation even easier, and then when you want some separate time, you can slide the seats back.

Some people prefer A/D or G/K seats as couples even though there is an aisle between you, as these seats allow you to physically visit the other person by crossing the aisle.

Also check this thread for opinions: New Business Class seating for couples

Best seats on 777-300ER Thread


Can I check my baggage through when connecting to another airline?

Yes. From Cathay's FAQ:

As a courtesy, Cathay Pacific and Cathay Dragon will through-check you and your bags to your final destination if you are travelling on separate tickets involving connections with our interline partners. However through-check may not be possible on their return journey if your travel begins with an airline that does not to provide separate ticket through-check service.

Passengers holding connecting itineraries booked on a single ticket or connecting between Cathay Pacific Group operated flights will be through-checked to their final destination regardless.
CX/KA has interline agreements with the following airlines. This means that baggage may be checked through to final destination even if travelling on separate tickets.


ELECTRONIC INTERLINE CARRIER AGREEMENTS-CX
INTERLINE CARRIER CODES :
MAY CHECK BAGGAGE TO

AA AB AC AE AF AH AI AM AS AT AV AY AZ BA
BD BG BI BL BP BR BT B6 B7 CA CI CM CO CZ
DL EI EK ET EY FI FJ FM GF GN HA HG HM
HR IB IC IG IR JC JJ JL JO JP JQ JU KA KC
KE KL KM KQ KU KW LA LG LH LO LP LR LX LY
MD ME MF MH MI MS MU MX NF NH NU NX NZ OA
OK OM OS OU OZ PG PK PR PS PX QF QR RA SA
SB SC SK SN SQ SU SV S7 TA TG TK TM TN TP
UA UL UN US UU VN VS VX WS WY W5 XL ZH 4M
9W
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Cathay Pacific Experience / Seats / Interline / Baggage FAQs

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Old Aug 19, 2017, 5:22 am
  #556  
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Originally Posted by Nazdoom
My tpac ex-NA flight is currently showing F5 and I9 on EF, 2 days before departure. I'm the 1 in F. Are there usually upgrades to F last minute, or is it common for people to book F T-48 hours, or is there a good chance I might actually have the cabin to myself? If people may be bidding for upgrades (I don't know how the CX system works), at what point would they clear?

Just curious. Thanks!
Around now, and possibly a couple days earlier, CX will usually have released some of those F and J seats for award travel. Someone may or may not book it. CX does upgrade occasionally... if the flight is oversold, or perhaps for a birthday upgrade. Or the bidding (but I don't know if that applied to all cabins?)

You might have the cabin to yourself, or you will likely have one or two others. Although it really makes little difference in terms of service, or the proximity to other pax (especially if you snag 1A or 2A).

Anything can happen, a flight from another NA destination might be cancelled, or the inbound cancelled, meaning the flights go out full on the day.
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Old Aug 19, 2017, 5:33 am
  #557  
 
Join Date: Oct 2015
Posts: 733
Originally Posted by LHR/MEL/Europe FF
Around now, and possibly a couple days earlier, CX will usually have released some of those F and J seats for award travel. Someone may or may not book it. CX does upgrade occasionally... if the flight is oversold, or perhaps for a birthday upgrade. Or the bidding (but I don't know if that applied to all cabins?)

You might have the cabin to yourself, or you will likely have one or two others. Although it really makes little difference in terms of service, or the proximity to other pax (especially if you snag 1A or 2A).

Anything can happen, a flight from another NA destination might be cancelled, or the inbound cancelled, meaning the flights go out full on the day.
Thanks for the reply. To my untrained eye (at least with regard to CX) it was really odd to see so many seats in J and F open 2 days before departure on a tpac. Most other airlines I follow have upgrades cleared by the 2 day mark, not counting op-ups -- which I don't expect when J is half empty and Y is not sold out.

With that said, I'm hoping for the best. I only want it to be empty so I can take a ridiculous amount of photos without shame. It's my first CX F flight after all.

But I've had 2A since March so it should be exceptional nonetheless.
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Old Aug 19, 2017, 6:08 am
  #558  
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Originally Posted by Nazdoom
Thanks for the reply. To my untrained eye (at least with regard to CX) it was really odd to see so many seats in J and F open 2 days before departure on a tpac. Most other airlines I follow have upgrades cleared by the 2 day mark, not counting op-ups -- which I don't expect when J is half empty and Y is not sold out.

With that said, I'm hoping for the best. I only want it to be empty so I can take a ridiculous amount of photos without shame. It's my first CX F flight after all.

But I've had 2A since March so it should be exceptional nonetheless.
It's the way CX works for award seats... they release the initial batch (maybe one or two), then hold the rest for sale. A few days out they will open it right up.

The main problem is that most folk can't really wait until a couple days out to finalise travel plans, although upgrades are a different story. But then again, I know several DMs who are happy enough in biz class and don't spend the points to upgrade, keeping the points to use for holidays in business.

At peak periods CX likely sells those F seats, or a majority of them.

Last edited by LHR/MEL/Europe FF; Aug 19, 2017 at 6:16 am
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Old Aug 19, 2017, 6:48 am
  #559  
 
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Originally Posted by Nazdoom
My tpac ex-NA flight is currently showing F5 and I9 on EF, 2 days before departure. I'm the 1 in F. Are there usually upgrades to F last minute, or is it common for people to book F T-48 hours, or is there a good chance I might actually have the cabin to myself? If people may be bidding for upgrades (I don't know how the CX system works), at what point would they clear?

Just curious. Thanks!
Impossible to say. I know from my own travel habits in J and F, I frequently change my flight up until half a day or so beforehand.

Upgrade bid is irrelevant.

But Asia Miles instant upgrades (CX members upgrading cash tickets at airport) is also a thing.

I would stop looking at EF before your flight, and assume you're not getting 1/6 (happens, but very rare), and just enjoy the flight.
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Old Aug 21, 2017, 3:03 pm
  #560  
 
Join Date: Oct 2015
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As a follow-up:

Door are closed, sitting on the ground right now.

1 other pax booked F. He showed up on EF a day ago (I couldn't resist checking haha).

I'm in 2A and he chose 1A (I don't know why he didn't want the divider).

Cabin crew have placed bags on two of the seats on the other side -- I'm guessing they will be sitting there eventually? Is that normal?
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Old Aug 21, 2017, 3:22 pm
  #561  
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Originally Posted by Nazdoom
As a follow-up:

Door are closed, sitting on the ground right now.

1 other pax booked F. He showed up on EF a day ago (I couldn't resist checking haha).

I'm in 2A and he chose 1A (I don't know why he didn't want the divider).

Cabin crew have placed bags on two of the seats on the other side -- I'm guessing they will be sitting there eventually? Is that normal?
There are reasons why the seats on the 'A' side are preferred - the galley is on the other side, and there may be slightly more traffic. Many pax would not choose 1D and 1K if other seats were available. 2K is also a good seat, but who knows, maybe the passenger wanted '1A' on the boarding pass! Or perhaps they thought other pax might also end up in the cabin (taking the other side).

I haven't seen crew occupy First class on CX. They have dedicated crew rests. But even if they did, it won't detract from your experience.
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Old Sep 14, 2017, 9:35 am
  #562  
 
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Are A and D considered premium or rather reserved for Marco Polo status holders? I just had CX boot us from the seats I chose 15 and 16 AD (we are a family of 4) and they have now placed us in 15 and 16 GK when I tried to ask the agent why we were booted they couldn't explain to me why only that someone made a reservation and were placed in 15/16 AD and it is no longer available. I made our reservations in January. Is this able to happen again that from now till our flight in December that our seats will just keep changing at the whim of whoever is able to boot us? TIA
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Old Sep 15, 2017, 2:49 am
  #563  
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Originally Posted by TravelPenguin
Are A and D considered premium or rather reserved for Marco Polo status holders? I just had CX boot us from the seats I chose 15 and 16 AD (we are a family of 4) and they have now placed us in 15 and 16 GK when I tried to ask the agent why we were booted they couldn't explain to me why only that someone made a reservation and were placed in 15/16 AD and it is no longer available. I made our reservations in January. Is this able to happen again that from now till our flight in December that our seats will just keep changing at the whim of whoever is able to boot us? TIA
This is unusual. There is no preference for AD over GK in terms of status. To be moved once is extremely rare, a second time would seem even more unlikely. It seems like there must have been some sort of glitch and you were kicked out of 15/16AD (aircraft change?), and then some other passengers, seeing those seats free, booked them. I haven't heard of CX proactively moving pax out of seats to place others there.
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Old Sep 18, 2017, 2:05 pm
  #564  
 
Join Date: Dec 2014
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Originally Posted by LHR/MEL/Europe FF
This is unusual. There is no preference for AD over GK in terms of status. To be moved once is extremely rare, a second time would seem even more unlikely. It seems like there must have been some sort of glitch and you were kicked out of 15/16AD (aircraft change?), and then some other passengers, seeing those seats free, booked them. I haven't heard of CX proactively moving pax out of seats to place others there.
LHR/MEL/Europe FF I think you're right as the second time I called your version seems to match what I was told. The second agent I spoke to (and let me tell you, when you call CX the hold is forever!!) mentioned there may have been an equipment change though it seems like the plane was swapped from adn A350 to an A350 she said for whatever reason the flight number changed and there was an equipment change although it shows the same equipment but she said it likely caused us to be bumped and someone likely saw those seats free and grabbed them and then she said what happens is they manually go back in and assign people hence our new assignments. Ah well, I know everyone says the A/D side is usually serviced by the senior FA/purser lets hope service overall for J is good. Thanks as always LHR/MEL/Europe FF.
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Old Sep 24, 2017, 10:42 pm
  #565  
 
Join Date: Oct 2015
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I OLCI'd and when I went to a kiosk to print BP it said to go to check in assistance. Flying premium economy on partner award and status less, so bottom of the barrel I'd think. Are they telling every PE pax this or was I selected by computer or agent?

Agent told me "economy is almost full" and asked if it's OK to be bumped to Business. I said of course and he said no guarantees the gate agent will see.

Anyone willing to speculate on my odds? Should I wait near the gate and expect to be called to improve my odds or should I just board as normal and find out then?

The funny thing is it's my first flight in a cabin below business in a few years and I intentionally booked it to try out PE... But I couldn't get any sleep last night so napping in regional J would be appreciated if op'd up.
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Old Sep 24, 2017, 10:59 pm
  #566  
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Originally Posted by Nazdoom
I OLCI'd and when I went to a kiosk to print BP it said to go to check in assistance. Flying premium economy on partner award and status less, so bottom of the barrel I'd think. Are they telling every PE pax this or was I selected by computer or agent?

Agent told me "economy is almost full" and asked if it's OK to be bumped to Business. I said of course and he said no guarantees the gate agent will see.

Anyone willing to speculate on my odds? Should I wait near the gate and expect to be called to improve my odds or should I just board as normal and find out then?

The funny thing is it's my first flight in a cabin below business in a few years and I intentionally booked it to try out PE... But I couldn't get any sleep last night so napping in regional J would be appreciated if op'd up.
There are no aircraft where regional J and PEY coexist.
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Old Sep 24, 2017, 11:04 pm
  #567  
 
Join Date: Oct 2015
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Originally Posted by G-CIVC
There are no aircraft where regional J and PEY coexist.
That'd be nice then since my last time on this route I flew regional J.
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Old Sep 25, 2017, 12:11 am
  #568  
 
Join Date: Oct 2015
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In case anyone is interested.

I did get the upgrade. Showed up to gate 3 minutes before closing and a new BP was already printed. Got the beep of shame initially. Good night
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Old Nov 6, 2017, 12:57 pm
  #569  
 
Join Date: Sep 2015
Posts: 786
Awkward interline experience.

10 days ago at HKG on a QF award, HKG-HND in Y, as OW Sapphire (now Emerald) I used the premium check in, we were connecting, separate ticket to QR for our return Saki fare to BRU.

I asked for our bags to be checked through and was flat out denied the request in a stern tone "We do not thru check and never have, blah, blah..." Here we go I thought to myself.
I explained that I was pretty sure they do as I had seen it on their webpage, again denial from agent.
I told her that it is going to be very inconvenient even though we have 2.5hr transit time and that I will also need to leave my girlfriend in transit and collect her bags as she is Ukrainian, all the while i'm frantically googling to find the CX webpage about the interline policy.

I was about to ask for a supervisor when she said as a courtesy because my girlfriend has no visa that she will do it just this once.

On a side note the check in agent in BRU also tried to deny us interline to JL but this was quickly rectified as a QR rep was manning the premium line.
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Old Nov 6, 2017, 1:31 pm
  #570  
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Originally Posted by Croupier
... all the while i'm frantically googling to find the CX webpage about the interline policy.
The CX policy and discussion can be found here: https://www.flyertalk.com/forum/cath...te-pnrs-3.html
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