Wheelchair service...
#1
Suspended
Original Poster
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Wheelchair service...
Assuming cx picked elderlies up on a wheelchair, will they deliver them at the destination until a recepient comes up or just leave them at arrivals hall? (Hkg-yvr)
#2
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
All along the entire jet bridge and into the terminal just beyond, there was a line of at least 30 wheelchairs and a dozen or so attendants waiting.
I am not sure what the legal requirements are once the pax are in the arrival hall. Are they left at customs or are they still escorted through baggage pick-up and then into the arrival area landside?
(On boarding my CX to HKG at YYZ, the wheelchair brigade and its boarding were an impressive sight. I've not seen that kind of organization at HKIA.)
#3
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
You will be amazed how many people actually get picked up after arrival. People call this Miracle Flight not without a reason.
BTW - CX has nothing to do with this. CX simply "orders" the wheelchairs and the wheelchairs have to do with the airport itself.
Last edited by garykung; Apr 26, 2017 at 1:38 pm
#4
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
The minute the planes land in Florida, everyone can walk.
To be fair, however, my 97 year-old grandma could walk onto and off the aircraft, but it is a long, hard often 45-minute walk from aircraft to baggage and includes escalators etc. Not the best situation for her. Saw the same arriving on CX to YYZ. The distance for aircraft to customs to baggage to arrival hall is not short or easy.
The red jacket brigade are YYZ employees or work for a company contracted by YYZ. I've seen the same at U.S. airports.
#5
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
The wheelchair service at SFO left my father in the arrival hall about 10 years ago. I was late by about 5 min as his flight was an hour early and I was stuck with my client. He was cool though.
#6
Suspended
Original Poster
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952