Involuntary Upgrade Priorities / "CIV" score
Dec 20, 2014, 9:57 am
#136
Join Date: Apr 2012
Posts: 1,727
I was op up as an OWS on CX flight, my SEC was 70+ as i could not check in online. The economy was way overbooked. The guy beside me was CX silver and also upgraded. From his experience, he had booked PEY on previous 2 occasions and upgraded to J on all both occasions. He tried to book PEY for this trip but then it was sold out so had to book Y. As expected, he was op up too.
The flight was DOH-HKG, and this leg tends to overbook on both CX and QR flights, both ways.
The flight was DOH-HKG, and this leg tends to overbook on both CX and QR flights, both ways.
Jan 13, 2015, 9:40 pm
#137
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
Last year I was managing a 70% op up from J to F it will be interesting to see how it changes this year, having done some research into agency guys company, it would seem that they have some old BA hands on board, this is currently how the BA CIV scoring works:
This is the current scoring system (out of 105):
0-5 points – banding for Blue BAEC members
6-13 points – banding for Bronze BAEC members
14-35 points – banding for Silver BAEC members
36-96 points – a surprisingly wide banding for Gold BAEC members
97 points – Gold Guest List members (basic level)
98 points – Key Decision Makers
99 points – a Key Decision Maker who is also Gold Guest List
100 points – Lifetime Gold Guest List and higher tier Gold Guest List members
105 points – Premier (a special BAEC membership level usually reserved for people who control major travel budgets for corporates.
I would suspect that CX will be using a similar system perhaps?
This is the current scoring system (out of 105):
0-5 points – banding for Blue BAEC members
6-13 points – banding for Bronze BAEC members
14-35 points – banding for Silver BAEC members
36-96 points – a surprisingly wide banding for Gold BAEC members
97 points – Gold Guest List members (basic level)
98 points – Key Decision Makers
99 points – a Key Decision Maker who is also Gold Guest List
100 points – Lifetime Gold Guest List and higher tier Gold Guest List members
105 points – Premier (a special BAEC membership level usually reserved for people who control major travel budgets for corporates.
I would suspect that CX will be using a similar system perhaps?
Just saw this discussion now.
Not sure what 98 point "key decision makers" (above) refers to. Would that be someone like yourself as you mentioned you have a bcode (I don't know what that is but assume it means you have a special rate/code for booking your team/clients)? Or does it mean CEOs of big companies?
Jan 13, 2015, 11:14 pm
#138
Join Date: Dec 2001
Location: China
Posts: 1,552
bcode is how CX tracks spending of corporate deals, the travel agent adds a code to the ticket that says which company bought it.
My guess 'key decision maker' = someone who can decide other people's spend. E.g. owner of an SME who may not fly that much themselves, but can decide how her staff fly...
My guess 'key decision maker' = someone who can decide other people's spend. E.g. owner of an SME who may not fly that much themselves, but can decide how her staff fly...
Jan 14, 2015, 3:02 am
#139
Join Date: May 2014
Programs: CX
Posts: 57
Got double op-up today on HKG to JFK. Checked in for Y at T-48 and got upgraded to PEY at T-24. When I dropped my bags at HKIA, was notified I was upgraded to J. I was on a V-class ticket.
Wonder how the new system plays out in this case?
Wonder how the new system plays out in this case?
Apr 15, 2015, 8:55 am
#140
Join Date: Feb 2012
Location: HKG
Programs: CX DM, SPG Pt, Le Club Accor GO, Shangri-La GC Jade
Posts: 1,327
Interesting experience today so bringing this sunk discussion back up...
HKG - PVG, full Y (end up seems there's one or two empty seat, possibly resulting from not showing up at last), around 7 DM on board per the advance meal order note before take off
When queuing up for boarding, in front of me were two foreigners with J BP, and one Hong Kong SL lady with Y BP. They three are a party and likely checking in together. And yes, this lucky SL got the op-up. After boarding seems their travel party is bigger than 2 J + 1 Y (as they discussed happily on board)
So seems who you check in with together also play a vital role in the op-up decision...
p.s. Mine is full fare Y, check-in at HKG at T-95 mins, SEC indicating that I am the last 2x passenger to check-in
p.p.s. I (and my GR friend, V class GV2) just got double up in the round trip FUK just before this flight... So this may also play a role in the op-up decision... I don't know...
HKG - PVG, full Y (end up seems there's one or two empty seat, possibly resulting from not showing up at last), around 7 DM on board per the advance meal order note before take off
When queuing up for boarding, in front of me were two foreigners with J BP, and one Hong Kong SL lady with Y BP. They three are a party and likely checking in together. And yes, this lucky SL got the op-up. After boarding seems their travel party is bigger than 2 J + 1 Y (as they discussed happily on board)
So seems who you check in with together also play a vital role in the op-up decision...
p.s. Mine is full fare Y, check-in at HKG at T-95 mins, SEC indicating that I am the last 2x passenger to check-in
p.p.s. I (and my GR friend, V class GV2) just got double up in the round trip FUK just before this flight... So this may also play a role in the op-up decision... I don't know...
Apr 15, 2015, 8:55 pm
#141
Join Date: May 2009
Posts: 6,978
Interesting experience today so bringing this sunk discussion back up...
HKG - PVG, full Y (end up seems there's one or two empty seat, possibly resulting from not showing up at last), around 7 DM on board per the advance meal order note before take off
When queuing up for boarding, in front of me were two foreigners with J BP, and one Hong Kong SL lady with Y BP. They three are a party and likely checking in together. And yes, this lucky SL got the op-up. After boarding seems their travel party is bigger than 2 J + 1 Y (as they discussed happily on board)
So seems who you check in with together also play a vital role in the op-up decision...
p.s. Mine is full fare Y, check-in at HKG at T-95 mins, SEC indicating that I am the last 2x passenger to check-in
p.p.s. I (and my GR friend, V class GV2) just got double up in the round trip FUK just before this flight... So this may also play a role in the op-up decision... I don't know...
HKG - PVG, full Y (end up seems there's one or two empty seat, possibly resulting from not showing up at last), around 7 DM on board per the advance meal order note before take off
When queuing up for boarding, in front of me were two foreigners with J BP, and one Hong Kong SL lady with Y BP. They three are a party and likely checking in together. And yes, this lucky SL got the op-up. After boarding seems their travel party is bigger than 2 J + 1 Y (as they discussed happily on board)
So seems who you check in with together also play a vital role in the op-up decision...
p.s. Mine is full fare Y, check-in at HKG at T-95 mins, SEC indicating that I am the last 2x passenger to check-in
p.p.s. I (and my GR friend, V class GV2) just got double up in the round trip FUK just before this flight... So this may also play a role in the op-up decision... I don't know...
Apr 15, 2015, 9:14 pm
#142
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
I've also had a GR check in with me, and they have been upgraded because of me (agent told me that they were able to upgrade my spouse as well). But that was many years ago and not under the new system.
Apr 15, 2015, 9:18 pm
#143
Join Date: May 2009
Posts: 6,978
I've been op-up while check in with J pax before while myself travelling in Y (no Y+), impossible to tell if I would have been op-up anyway without them.
I've also had a GR check in with me, and they have been upgraded because of me (agent told me that they were able to upgrade my spouse as well). But that was many years ago and not under the new system.
I've also had a GR check in with me, and they have been upgraded because of me (agent told me that they were able to upgrade my spouse as well). But that was many years ago and not under the new system.
Apr 15, 2015, 10:48 pm
#144
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
Apr 16, 2015, 12:05 am
#146
Join Date: Apr 2009
Location: Hong Kong
Programs: CX Diamond (OW Emerald), former SQ Krisflyer Gold
Posts: 2,527
Probably all FFP. They probably track people like you based on your AA FFP number. Others with no FFP at all, I wonder how reliably they can track. I guess combination of name, nationality, and DOB should be unique enough for tracking revenue scores.
Apr 16, 2015, 3:46 am
#147
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I disagree. If there is a rule, then the rule should be that you should not presume to have any op-up. Creating a rule then creates some presumption that you will get an upgrade.
Apr 16, 2015, 7:28 am
#148
Join Date: May 2009
Posts: 6,978
Apr 16, 2015, 12:27 pm
#149
Join Date: Jul 2011
Programs: OneWorld Emerald (BA GGL), *A Silver (Miles & Less), Skyteam Pleb (KLM FlyingBlue), Mucci Platinum
Posts: 907
Given the number and frequency of op-ups when I was a HK-based BA Emerald flying very frequently on Cathay, I'm pretty sure they must be tracking all FFP.