Equipment change - how likely, and what recourse?
#1
Original Poster
Join Date: Apr 2008
Location: Germany
Programs: LH FTL, BA Bronze
Posts: 831
Equipment change - how likely, and what recourse?
I am considering DME-LHR part of a multi-segment trip. I am prepared to pay for Biz but only if I get a widebody service. Currently there's a 787 scheduled for "my" flight but it seems BA also serve DME with an A319/20. How likely is it that the flight gets "downgraded" from 787 to 320 and what recourse do I have if it happens? Does BA usually offer rebooking (on other carriers as well?) or compensation? Or is it just tough luck?
#3
Join Date: Sep 2012
Posts: 2,575
This used to be a big issue, but has been a lot quieter on this front lately!
The A321s used are in "mid haul" config with a proper CW flat bed, it is just certain BA233/232 services that are on a widebody (mon/fri I believe)
A quick scan on flightradar24 suggests there hasn't been a short haul sub in the last couple of months
The A321s used are in "mid haul" config with a proper CW flat bed, it is just certain BA233/232 services that are on a widebody (mon/fri I believe)
A quick scan on flightradar24 suggests there hasn't been a short haul sub in the last couple of months
#4
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,531
I am considering DME-LHR part of a multi-segment trip. I am prepared to pay for Biz but only if I get a widebody service. Currently there's a 787 scheduled for "my" flight but it seems BA also serve DME with an A319/20. How likely is it that the flight gets "downgraded" from 787 to 320 and what recourse do I have if it happens? Does BA usually offer rebooking (on other carriers as well?) or compensation? Or is it just tough luck?
#5
Original Poster
Join Date: Apr 2008
Location: Germany
Programs: LH FTL, BA Bronze
Posts: 831
Thank you everyone. I didn't know BA had a 321 equipped with flat seats. Looking at the cabin plan it seems these seats are actually superior to those of the widebody fleet. Good to know.
#6
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,386
This used to be a big issue, but has been a lot quieter on this front lately!
The A321s used are in "mid haul" config with a proper CW flat bed, it is just certain BA233/232 services that are on a widebody (mon/fri I believe)
A quick scan on flightradar24 suggests there hasn't been a short haul sub in the last couple of months
The A321s used are in "mid haul" config with a proper CW flat bed, it is just certain BA233/232 services that are on a widebody (mon/fri I believe)
A quick scan on flightradar24 suggests there hasn't been a short haul sub in the last couple of months
S