Wow, a positive BA story...
Dec 22, 2016, 10:24 am
#1
Original Poster
Join Date: May 2016
Location: London
Programs: BA Gold, Accor Gold
Posts: 1,430
Wow, a positive BA story...
Dec 22, 2016, 10:40 am
#3
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
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Dec 22, 2016, 10:44 am
#5
Join Date: Oct 2015
Location: Portsmouth, UK
Programs: BA GGL/CCR
Posts: 791
It's easy for frequent flyers to become immune to F/CW/CE and forget that for people who either don't fly much, or only fly economy, being upgraded can be a big thing, especially as it sounds like the crew went all out to look after them. I'm glad they had a great time 
Dec 22, 2016, 11:06 am
#8
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
I especially liked the "ushered them into business class" (lending those luxury middle tray seats all the aura & glamour of Etihad's The Residence.....)
The crew did a great job by all accounts, the girls loved it, so definitely a good news story and a win-win ^
The crew did a great job by all accounts, the girls loved it, so definitely a good news story and a win-win ^
Dec 22, 2016, 11:43 am
#10
Join Date: Oct 2011
Posts: 343
Always someone waiting in the wings on this forum to make sure that a good story can't go unbashed.
Seasonal spirit alive and well!
Regards
BA.MF.CSM
Dec 22, 2016, 11:53 am
#11
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
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A great crew can make you feel like an a-lister especially if there's very few on board and so they can deliver a personalised service.
When you're expecting to be on a reasonably busy flight, an individually wrapped crisp and a free drink. To be moved to the front and looked after with crew engagement and even the chance to visit the flight deck would seem special.
I'm not sure how many on here would love taking loads of selfies but I'm sure most would love the attentive service and flight deck visit.
When you're expecting to be on a reasonably busy flight, an individually wrapped crisp and a free drink. To be moved to the front and looked after with crew engagement and even the chance to visit the flight deck would seem special.
I'm not sure how many on here would love taking loads of selfies but I'm sure most would love the attentive service and flight deck visit.
Dec 22, 2016, 11:57 am
#12
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,541
I've been on virtually empty flights before (both with BA and with others) and I can confirm it usually leads to fantastic experiences!
sadly for passengers it's rarer and rarer now that airlines are much better at optimising loads. I'm a bit surprised it happened here as fitting all pax but 3 on the previous flights would suggest average loads of 50% or so over both flights.
sadly for passengers it's rarer and rarer now that airlines are much better at optimising loads. I'm a bit surprised it happened here as fitting all pax but 3 on the previous flights would suggest average loads of 50% or so over both flights.
Dec 22, 2016, 11:58 am
#13
FlyerTalk Evangelist
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Location: LON, ACK, BOS..... (Not necessarily in that order)
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I agree this was a real feel good story can we stop with the negative vibes? it is Christmas after all. I liked the pictures of the Rock with the BA plane in front and the Calpe Lounge. Just a shame they didn't have one from the terrace.
Last edited by Jimmie76; Dec 22, 2016 at 12:03 pm
Dec 22, 2016, 12:42 pm
#14
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
A sweet Christmas story ...and I'm pleased for the pax, and the CC that showed flexibility and caring in an odd scenario. ^
Merry Christmas, BA ... I shall revert to Grinch mode shortly.
Merry Christmas, BA ... I shall revert to Grinch mode shortly.