Cancelling AA booking using avios
Apr 3, 2014, 2:35 pm
#1
Original Poster
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Cancelling AA booking using avios
Why is BA taking me to paypal if I try to cancel an existing AA booking (done via avios)?
Not sure if this is normal procedure or BA is trying to charge a cancellation fee. Travel date is more than 2weeks away so it should be a full refund except the $2.50 tax/fee.
Not sure if this is normal procedure or BA is trying to charge a cancellation fee. Travel date is more than 2weeks away so it should be a full refund except the $2.50 tax/fee.
Apr 3, 2014, 2:48 pm
#2
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
Posts: 3,806
This is the wrong forum to ask the question. It should be on the BA forum.
However here's a quick answer:
Check out https://www.britishairways.com/en-us...d-service-fees and you'll see that there are cancellation fees, unless you are a Gold member of the BA Executive Club.
However here's a quick answer:
Check out https://www.britishairways.com/en-us...d-service-fees and you'll see that there are cancellation fees, unless you are a Gold member of the BA Executive Club.
Apr 3, 2014, 2:50 pm
#3
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Maître-plongeur des Muccis
Posts: 62,948
As the booking was made with BA Avios, this has been moved to the BAEC Forum for broader exposure and more informed input.
JDiver
Senior Moderator
JDiver
Senior Moderator
Apr 3, 2014, 9:35 pm
#4
Original Poster
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
This is the wrong forum to ask the question. It should be on the BA forum.
However here's a quick answer:
Check out https://www.britishairways.com/en-us...d-service-fees and you'll see that there are cancellation fees, unless you are a Gold member of the BA Executive Club.
However here's a quick answer:
Check out https://www.britishairways.com/en-us...d-service-fees and you'll see that there are cancellation fees, unless you are a Gold member of the BA Executive Club.
Apr 3, 2014, 11:08 pm
#5
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,910
Apr 3, 2014, 11:57 pm
#6
Join Date: Aug 2011
Location: Chicago
Posts: 231
It was always the case that if you book AA domestic flights with Avio and you canceled online, you only lose the 2.50 tax per each way. If you cancel within 24 hours of the flight then you lose your Avio points but get to keep your 2.50 tax. Of course, if you book an AA flight to Canada and canceled within 24 hours of departure, then your tax refund is more.
When I canceled a domestic AA flight, BA never have taken me to the paypal website. Maybe they tighten up the rules after they changed the cancellation fee recently? We need more data points. Please report back your findings. It will be very useful for all of us here.
When I canceled a domestic AA flight, BA never have taken me to the paypal website. Maybe they tighten up the rules after they changed the cancellation fee recently? We need more data points. Please report back your findings. It will be very useful for all of us here.
Apr 8, 2014, 11:40 pm
#7
Original Poster
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
It was always the case that if you book AA domestic flights with Avio and you canceled online, you only lose the 2.50 tax per each way. If you cancel within 24 hours of the flight then you lose your Avio points but get to keep your 2.50 tax. Of course, if you book an AA flight to Canada and canceled within 24 hours of departure, then your tax refund is more.
When I canceled a domestic AA flight, BA never have taken me to the paypal website. Maybe they tighten up the rules after they changed the cancellation fee recently? We need more data points. Please report back your findings. It will be very useful for all of us here.
When I canceled a domestic AA flight, BA never have taken me to the paypal website. Maybe they tighten up the rules after they changed the cancellation fee recently? We need more data points. Please report back your findings. It will be very useful for all of us here.
Avios refunded as expected. BAEC website shows that it refunded $2.50 as well but I am yet to see them. Either ways no big loss.
Further clarification - it took me to Paypal site for authentication. I forgot that I had made the $2.50 tax payment via PP a/c. Not sure why it would need to authenticate that but oh well. Avios award cancellation policy prior to 24hrs remains safe!
