Avios Transfer Tool dead?
Nov 19, 2013, 10:05 pm
#1
Original Poster
Join Date: Jun 2011
Posts: 100
"Combine Avios" Tool dead?
Hi all,
Sorry if this has been asked before.
Trying to transfer my IB avios to BA, however every single time when I click the "combine my avios" button it just duplicates the "my execituve club" page.....
Just shown up like this:
Previously it worked fine for me, so I have no idea about what had happened.
Any idea how to resolve this?
Thanks.
Cheers
Mik
Sorry if this has been asked before.
Trying to transfer my IB avios to BA, however every single time when I click the "combine my avios" button it just duplicates the "my execituve club" page.....
Just shown up like this:
Previously it worked fine for me, so I have no idea about what had happened.
Any idea how to resolve this?
Thanks.
Cheers
Mik
Last edited by eamond; Nov 19, 2013 at 10:14 pm Reason: add picture
Nov 20, 2013, 2:26 am
#5
FlyerTalk Evangelist
Join Date: Feb 2009
Location: From ORK, live LCY
Programs: BA Silver, EI Silver, HH Gold, BW Gold, ABP, Seigneur des Horaires des Mucci
Posts: 14,216
Also try a different browser. The combine my Avios tool is even more flaky than the rest of ba.com.
Nov 20, 2013, 2:35 am
#6
Join Date: Jun 2012
Location: EDI
Programs: BA Silver; BA Amex PP; Accor Plat
Posts: 361
Did it yesterday instantaneously but I went via my Avios.com account. Do you have a Household account?
Also I did find it tricky to actually find the Combine My Avios link from IB plus.
Also I did find it tricky to actually find the Combine My Avios link from IB plus.
Nov 20, 2013, 3:31 am
#8
Original Poster
Join Date: Jun 2011
Posts: 100
Hi all,
Firstly thanks all of you for the help.
No I haven't, I wasn't realized that IB has this option since I didn't see it (at least in their new website that appreantly launched yesterday or so)
Yup used this method and finally succeed in getting into the combine part - however for whatever reason the system didn't recognize my detail even though I've made sure that I had the same email address... Tricky tricky! 
No I didn't, however used the aforementioned way to finally pass the issue - thanks! 
Kind Regards
Mik
Firstly thanks all of you for the help.
No I haven't, I wasn't realized that IB has this option since I didn't see it (at least in their new website that appreantly launched yesterday or so)
Kind Regards
Mik
Nov 20, 2013, 7:04 am
#9
Join Date: Jan 2009
Location: Northern Ireland
Programs: BA Silver, A3
Posts: 1,101
I had the same issues today.
I tried another browser with choosing Manage My Account first and it got me to the Combine My Avios screen. When I entered my details it said that the option was already open so wouldn't work.
I ensured everything was logged out elsewhere and it failed again.
I then went back to firefox, my default browser, and when I got to the CMA screen it rejected my password!
Hmm. Maybe there will be a time out and I can try again later.
(Oh I checked in diamond club's site and my password is okay and there are miles to transfer)
I tried another browser with choosing Manage My Account first and it got me to the Combine My Avios screen. When I entered my details it said that the option was already open so wouldn't work.
I ensured everything was logged out elsewhere and it failed again.
I then went back to firefox, my default browser, and when I got to the CMA screen it rejected my password!
Hmm. Maybe there will be a time out and I can try again later.
(Oh I checked in diamond club's site and my password is okay and there are miles to transfer)
Nov 20, 2013, 7:18 am
#10
Join Date: Sep 2009
Posts: 171
Another data point from me - I've been trying this for a couple of days in various browsers.
Maybe I am getting old but I find it annoying that there's not an old fashioned "Report this page to the webmaster as broken" button at the bottom of the page but there is a follow on Facebook, Twitter, LinkedIn, Google+, etc. Does anyone even use Google+ ?
Maybe I am getting old but I find it annoying that there's not an old fashioned "Report this page to the webmaster as broken" button at the bottom of the page but there is a follow on Facebook, Twitter, LinkedIn, Google+, etc. Does anyone even use Google+ ?
Nov 20, 2013, 8:14 am
#11
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Nov 20, 2013, 9:30 am
#12
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,211
As a non-user of all of those, I agree - but you can report feedback to the webmaster by going to Help and contacts at the bottom of the page, and then scrolling all the way down to the bottom of that page which is a section called "Help us improve our website", which includes a link "Website feedback survey and comments". That takes you to a webform where you it seems you can send bug reports.
It does say
Whilst we are unable to respond to site feedback, we sometimes need to contact customers to ask clarifying questions. If it's OK for us to do this, please enter your email address.
Nov 20, 2013, 3:09 pm
#13
Original Poster
Join Date: Jun 2011
Posts: 100
I had the same issues today.
I tried another browser with choosing Manage My Account first and it got me to the Combine My Avios screen. When I entered my details it said that the option was already open so wouldn't work.
I ensured everything was logged out elsewhere and it failed again.
I then went back to firefox, my default browser, and when I got to the CMA screen it rejected my password!
Hmm. Maybe there will be a time out and I can try again later.
(Oh I checked in diamond club's site and my password is okay and there are miles to transfer)
I tried another browser with choosing Manage My Account first and it got me to the Combine My Avios screen. When I entered my details it said that the option was already open so wouldn't work.
I ensured everything was logged out elsewhere and it failed again.
I then went back to firefox, my default browser, and when I got to the CMA screen it rejected my password!
Hmm. Maybe there will be a time out and I can try again later.
(Oh I checked in diamond club's site and my password is okay and there are miles to transfer)
Cheers Michael
Nov 21, 2013, 1:16 am
#14
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,344
I've never been able to use CMA from BA.com.
CMA isn't available from IB+. If you want to move from IB to BA, you'll need to log in to avios.com, move from IB to avios, then from avios to BA.
Sometimes it just won't work and you'll have to try again in 1 hour/day
CMA isn't available from IB+. If you want to move from IB to BA, you'll need to log in to avios.com, move from IB to avios, then from avios to BA.
Sometimes it just won't work and you'll have to try again in 1 hour/day
Nov 21, 2013, 1:23 am
#15
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,106
I only ever use it from the IB+ side. Seeing as my home airport is MAD, I push and pull quite a bit as I find the IB one works better than the BA one. (Your method is the only valid way for HHA, though)