BA award ticket cancellation fee
Sep 27, 2012, 8:51 am
#31
Join Date: Mar 2001
Programs: AA EXP, BA Gold, UA LT-Gold, SPG Plat, HH Dia, Hyatt Dia, MR Gold
Posts: 2,221
Just to clarify, if a Gold member book an award tix for someone else, the pax can cancel (w/o penalty and full refund) if cancellation is done T-24hrs to flight departure?
Can cancellation be done online, or it has to be done thru call center?
Can cancellation be done online, or it has to be done thru call center?
Oct 1, 2012, 3:26 pm
#34
Join Date: Apr 2010
Posts: 538
To clarify ,the gold card holder benefit of no cancellation or service fees on award bookings only applies to bookings on which the gold card holder is actually travelling. In the scenario you describe then cancellation fees would be applied. The booking should allow online cancellation but would need to be actioned by the gold card holder after log in so that ba.com recognises reward ticket.