Taking a wedding dress on board - conflicting advice from Customer Services
Jun 14, 2010, 4:53 am
#17
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,911
Jun 14, 2010, 5:17 am
#19
Join Date: Jan 2005
Location: Surrey
Programs: BA Executive Club Gold
Posts: 176
Jun 14, 2010, 5:36 am
#20
Join Date: May 2010
Location: Wonderful Weald of kent
Programs: BAEC Bronze
Posts: 989
Having just flown to ANU a couple of weeks ago clutching wedding dress....
I checked with BA customer services who told me that they wouldn't have problems hanging dress in its carrier up in Club wardrobe during the flight..... but that she couldn't guarantee that the jobsworths (my word not hers!) on Security might get antsy about letting it through, particularly if I wanted hand baggage (huge handbag) as well.
I have one of those boxes in the post above - which comes with a huge quantity of tissue paper - so I folded the dress up carefully using loads of the tissue and put it in a suitcase at the last possible minute, checked it in and forgot about it. On arrival at the villa it was the first thing out of the case - and I hung it on the back of the bathroom door while taking steamy shower and no ironing was required!
They actually travel pretty well all things considered...
I checked with BA customer services who told me that they wouldn't have problems hanging dress in its carrier up in Club wardrobe during the flight..... but that she couldn't guarantee that the jobsworths (my word not hers!) on Security might get antsy about letting it through, particularly if I wanted hand baggage (huge handbag) as well.
I have one of those boxes in the post above - which comes with a huge quantity of tissue paper - so I folded the dress up carefully using loads of the tissue and put it in a suitcase at the last possible minute, checked it in and forgot about it. On arrival at the villa it was the first thing out of the case - and I hung it on the back of the bathroom door while taking steamy shower and no ironing was required!
They actually travel pretty well all things considered...
Jun 15, 2010, 1:48 am
#21
Join Date: Feb 2010
Location: London, mostly
Programs: BAEC gold (silver most of the time), ex-bmi (RIP) ex-silver, and a fistful of Amexes
Posts: 177
Agreed with all the above-- Mrs Rat had travel stress for hers (LHR-YVR) but they were more than accomodating even though it was a very large dress... people cut you a lot of slack for this sort of thing. Congrats and good luck