Redemption Help: Short notice redemptions
May 17, 2009, 8:09 am
#1
Original Poster
Join Date: Nov 2007
Location: Invercargill, New Zealand
Programs: BA Silver, NZ Jade, QF Bronze, A Club Platinum, Hhonors Silver
Posts: 374
Short notice redemptions
I've just got bad news about my mother in Napier, NZ and want to travel ASAP using miles. Already have a ticketed redemption LHR/SFO/AKL for travel 13 June. Called the ICC only to be told they need 3 days notice. Any ideas how I might be able to invoke some sort of waiver on compassionate grounds?
May 17, 2009, 8:25 am
#2
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
I've just got bad news about my mother in Napier, NZ and want to travel ASAP using miles. Already have a ticketed redemption LHR/SFO/AKL for travel 13 June. Called the ICC only to be told they need 3 days notice. Any ideas how I might be able to invoke some sort of waiver on compassionate grounds?
May 17, 2009, 9:37 am
#5
Join Date: Dec 2008
Location: Venice, Italy
Programs: FlyingBlue Platinum, Miles&More Senator, bmi Diamond Club Silver, Marriott Gold Elite, SPG
Posts: 702
Yes, agree with this. They will help. Call Pre-travel Support Desk. They'll take care of everything right away.
Last edited by TravellinHusker; May 17, 2009 at 10:41 am
May 17, 2009, 9:40 am
#6
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
You can only hope for a sympathetic ear when calling the ICC. They will likely try and tell you that it simply cannot be done at short notice. But the fact is it can, if they bother to get permission. I have had to do it once before, and they were able to make a new booking and issue the ticket the same day as departure.
You will probably have more luck with the pre-travel support desk
You will probably have more luck with the pre-travel support desk
May 17, 2009, 10:06 am
#7
Original Poster
Join Date: Nov 2007
Location: Invercargill, New Zealand
Programs: BA Silver, NZ Jade, QF Bronze, A Club Platinum, Hhonors Silver
Posts: 374
Many thanks for all your helpful suggestions. I've discovered a very cheap W class fare on SQ that's going to be about £ 600 all up for the return trip and plenty of seats for tomorrow night ... 388 and 77W product too!
However, with 130K bmi miles and Gold in the bag already for another year I quite fancied J class. I will try the BD pre-travel support folks tomorrow AM.
However, with 130K bmi miles and Gold in the bag already for another year I quite fancied J class. I will try the BD pre-travel support folks tomorrow AM.
May 17, 2009, 10:28 am
#8
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
Many thanks for all your helpful suggestions. I've discovered a very cheap W class fare on SQ that's going to be about £ 600 all up for the return trip and plenty of seats for tomorrow night ... 388 and 77W product too!
However, with 130K bmi miles and Gold in the bag already for another year I quite fancied J class. I will try the BD pre-travel support folks tomorrow AM.
However, with 130K bmi miles and Gold in the bag already for another year I quite fancied J class. I will try the BD pre-travel support folks tomorrow AM.
May 17, 2009, 2:32 pm
#11
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
All the way to AKL... Wow!...this could be pay to my plans for LX bookings if only I could get it to price over a weekend that I've got free..
I've not seen prices like that for a year.
VALID FOR TRAVEL COMMENCING ON/AFTER 12APR 09 AND ON/ BEFORE 15JUN 09.
Last edited by jbfield; May 17, 2009 at 2:39 pm
May 18, 2009, 1:17 am
#13
Join Date: Aug 2005
Programs: BA Gold, HHonors, Virgin
Posts: 766
May 18, 2009, 5:49 am
#14
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
You have to choose a departure date on or before the 15th June '09.
Then you have to select the FlexiSaver fare, not the Super Fare Saver.
There are fares there for c.£609 for both Return: LHR-SIN-AKL and Return: LHR-SIN-CHC.
Then you have to select the FlexiSaver fare, not the Super Fare Saver.
There are fares there for c.£609 for both Return: LHR-SIN-AKL and Return: LHR-SIN-CHC.
May 18, 2009, 5:00 pm
#15
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Fares Supposedly gone:
I noticed in the full fare rules (only viewable on the payment page) that they had to be ticketed on/before 18th May 2009. I noticed at 23:50 only by chance.
Edit:
Looked at again and there are still fares there so the fare rule regarding ticketing may have been specific to the date of the ticket purchase (i.e. ticketed within 24 hours). So...fares STILL available.
I noticed in the full fare rules (only viewable on the payment page) that they had to be ticketed on/before 18th May 2009. I noticed at 23:50 only by chance.
Edit:
Looked at again and there are still fares there so the fare rule regarding ticketing may have been specific to the date of the ticket purchase (i.e. ticketed within 24 hours). So...fares STILL available.
Last edited by jbfield; May 26, 2009 at 4:08 pm